Certified-Business-Analyst模擬練習 - Salesforce Certified Business Analyst Examに合格するための親友

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Certified-Business-AnalystはSalesforceのひとつの認証で、Certified-Business-AnalystがSalesforceに入るの第一歩として、Certified-Business-Analyst「Salesforce Certified Business Analyst Exam」試験がますます人気があがって、Certified-Business-Analystに参加するかたもだんだん多くなって、しかしCertified-Business-Analyst認証試験に合格することが非常に難しいで、君はCertified-Business-Analystに関する試験科目の問題集を購入したいですか?
Salesforce Certified-Business-Analyst Exam Syllabus Topics:
| Section | Objectives |
|---|
| Agile Methodology in Business Analysis | - Backlog and sprint participation
- 1. Prioritizing backlog items
- 2. Supporting sprint planning
- Agile principles
- 1. Collaboration in agile teams
- 2. Iterative development concepts
|
| Customer and Business Analysis | - Business process understanding
- 1. Identify process gaps and inefficiencies
- 2. Analyze current business processes
- Stakeholder identification and engagement
- 1. Elicit business needs from stakeholders
- 2. Identify key stakeholders and their roles
|
| Requirements Gathering and User Stories | - User stories and acceptance criteria
- 1. Defining acceptance criteria
- 2. Writing effective user stories
- Requirements elicitation techniques
- 1. Document analysis
- 2. Workshops and interviews
|
| Solution Assessment and Validation | - Solution evaluation
- 1. Validate solution requirements
- 2. Assess alignment with business needs
- Testing and feedback
- 1. User acceptance testing support
- 2. Feedback incorporation
|
>> Certified-Business-Analyst模擬練習 <<
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Salesforce Certified Business Analyst Exam 認定 Certified-Business-Analyst 試験問題 (Q228-Q233):
質問 # 228
A new business analyst (BA) wants to follow the correct order of phases in the implementation lifecycle on a Salesforce project.
How should the BA approach the project?
- A. Analyze, operate, build, deliver
- B. Analyze, build, deliver, operate
- C. Analyze, build, operate, deliver
正解:B
解説:
Explanation
The correct order of phases in the implementation lifecycle on a Salesforce project is analyze, build, deliver, operate. In the analyze phase, the business analyst elicits requirements, maps business processes, and creates user stories. In the build phase, the development team configures and customizes Salesforce based on the user stories. In the deliver phase, the solution is tested, validated, and deployed to production. In the operate phase, the solution is monitored, maintained, and improved based on feedback and metrics.
References:https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/
質問 # 229
Which element of the storytelling process for UX is described here: "A hurdle that makes it difficult for your heroes to succeed on their journeys."
- A. Victory
- B. Helper
- C. Monster
- D. Challenge
正解:D
解説:
Explanation
A challenge is an element of the storytelling process for UX that describes a hurdle that makes it difficult for your heroes to succeed on their journeys. A monster is an element of the storytelling process for UX that describes a person or thing that causes problems for your heroes. A victory is an element of the storytelling process for UX that describes a successful outcome for your heroes. A helper is an element of the storytelling process for UX that describes a person or thing that assists your heroes along their journeys. References:
https://trailhead.salesforce.com/content/learn/modules/ux-design-fundamentals/understand-the-storytelling-proce
質問 # 230
The development team at Universal Containers is reviewing several stories to be added to the current sprint.
The team is having trouble with a particular story about an Opportunity email alert and is unsure about which type of testing is needed.
What should the business analyst review and revise to provide more clarity to the team?
- A. Acceptance criteria
- B. Definition of done
- C. User persona
正解:A
質問 # 231
The business analyst (BA) at Cloud Kicks (CK) has been tasked with optimizing CK's lead process. In the weekly sales meeting, the BA outlines the project and asks for input. A new entry-level employee reaches out multiple times with ideas and suggestions for improvements.
What should the BA do when responding to the new employee's input?
- A. Schedule a one-on-one meeting with the new employee to get an alternative perspective from a beginner's mind.
- B. Acknowledge the new employee's ideas while making extra effort to reach out to stakeholders who have more industry experience and knowledge.
- C. Send a detailed survey to the entire sales team, including the new employee, to understand their needs, expectations, and priorities.
正解:B
解説:
This answer states that scheduling a one-on-one meeting with the new employee to get an alternative perspective from a beginner's mind is what the BA should do when responding to the new employee's input.
A beginner's mind is a mindset that is open, curious, and eager to learn, without any preconceptions or biases.
A beginner's mind can help the BA to discover new insights, ideas, or opportunities that might otherwise be overlooked or dismissed by more experienced or knowledgeable stakeholders. Scheduling a one-on-one meeting with the new employee can help the BA to listen to their input, understand their perspective, and appreciate their contribution. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-stakeholder
質問 # 232
Universal Containers has asked a business analyst (BA) to create a process map indicating how it is using Marketing Cloud to manage its campaigns. In a process map that uses Universal Process Notation (UPN), the BA has marked each activity box with a resource.
What does an activity box marked "C Customer' mean?
- A. The customer should be responsible.
- B. The customer should be consulted.
- C. The customer should be informed.
正解:B
解説:
This answer explains that an activity box marked "C Customer" means that the customer should be consulted.
In a process map that uses Universal Process Notation (UPN), an activity box is a symbol that represents a task or an action that is performed in a business process. An activity box can be marked with a letter to indicate the role or the resource that is responsible for performing the task or action. The letter C stands for consult, which means that the resource should be asked for input or advice before or during the task or action. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-process-ma
質問 # 233
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