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Cisco 300-810 Exam Syllabus Topics:

Section	Weight	Objectives
Application Clients	25%	- Troubleshooting 1. Media quality issues 2. Feature availability problems 3. Login and connectivity issues - Integration and features 1. Voice and video features 2. Presence integration 3. Mobility and remote access - Deployment and configuration 1. Cisco Jabber 2. Webex App 3. Client policies and settings
Single Sign-On (SSO) for Collaboration Applications	15%	- SAML SSO login process flow - SSO types in collaboration environment 1. Integrated Windows AD 2. Kerberos 3. Smart card authentication - SAML 2.0 components 1. Binding 2. Protocol 3. Profiles 4. Assertion
Cisco Unified IM and Presence	30%	- Troubleshooting 1. High availability failures 2. Calendar integration errors 3. Federation connectivity 4. XMPP issues 5. Notification service problems - Configuration 1. Centralized deployment 2. Federation configuration (XMPP, SIP) 3. Calendar integration 4. Persistent chat 5. Apple Push Notification Service 6. High availability
Cisco Unity Connection and Cisco Unity Express	30%	- Deployment and configuration 1. System setup and integration 2. IVR implementation 3. Voice mail configuration 4. High availability and redundancy - Management and maintenance 1. Backup and restore 2. Integration with CUCM 3. User and mailbox management - Troubleshooting 1. Integration faults 2. Message delivery problems 3. Call routing issues

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Cisco Implementing Cisco Collaboration Applications Sample Questions (Q94-Q99):

NEW QUESTION # 94
Refer to the exhibit.

A Jabber user is unable to access voicemail. During troubleshooting, an administrator captures this screenshot. What are the two ways to resolve this issue? (Choose two.)

A. Ensure the user is not locally created on Cisco Unity Connection with a password expiring separately from the password that is used for Jabber.
B. Ask an administrator to create an account for this user in Cisco Unity Connection but remove the Unity Connection UC service from the Cisco UCM Jabber service profile.
C. Ask the user to click on the Connect to a device" button and use the correct username and password.
D. Make sure the Jabber service profile created in Cisco UCM contains Unity Connection UC service with a voicemail server configured.

Answer: A,C

Explanation:
Check if "OAuth with Refresh Login Flow" is enabled on Cisco Unity Connection but disabled in Cisco UCM.

NEW QUESTION # 95
When routing a conference, Cisco TMS allocates a random number in the assigned ranges to the conference so that back to back meetings are not allocated with the same number or alias unless no other number is available. The random number prevents participants from dialing into the previous conference. Which two ways are valid Cisco TMS accomplish this process? (Choose two)

A. Cisco TMS tries to find an unused number or alias on a bridge 6 hours before the start time and 6 hours after the end time for a new and an edited conference.
B. If no unused numbers or aliases are available during that time frame, Cisco TMS tries a 2hour window then 1 hour, 45 minutes, 30 minutes, 15 minutes and finally settles on alias that is unique for the exact duration of the conference.
C. Cisco TMS checks for 4-hour window around the conference depending on the Extend Conference Mode settings.
D. Cisco TMS tries to find an unused number or alias on a bridge within a 4 hour window around the conference for a new and an edited conference.
E. If no unused numbers or aliases are available during that time frame. Cisco TMS tries a 3 hour window, then 2 hour, 1 hour, 15 minutes and finally settles on a number or alias that is unique for the exact duration of the conference.

Answer: B,D

Explanation:
https://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/tms/admin_guide/Cisco- TMS-Admin-Guide-15-6-1.pdf Number Allocation When routing a conference, Cisco TMS allocates a random number in the assigned ranges to the conference in the following manner: 1. Cisco TMS tries to find an unused number or alias on a bridge within a 4 hour window around the conference (4 hours before the start time and 4 hours after the end time) for both new and an edited conference. 2. Cisco TMS checks for 4 hour window around the conference irrespective of the Extend Conference Mode settings. 3. If there are no unused numbers or aliases during that time frame, Cisco TMS tries a 2 hour window, then 1 hour, 45 minutes, 30 minutes, 15 minutes, and finally settles on a number or alias that is unique for the exact duration of the conference. This is so that back-to-back meetings are not allocated with the same number or alias unless no other number is available, so participants are not at risk of dialing into the previous conference. For recurrent bookings, Cisco TMS uses the same number or alias for all occurrences. When a single instance of a recurrent meeting is edited, this single exception occurrence can get a different dial-in number. This also applies to bridges behind TelePresence Conductor if variable alias patterns are used.

NEW QUESTION # 96
Refer to the exhibit.

Apple Push Notification integration is configured in a Cisco Unified IM and Presence deployment and has been working property. Administrators now report the error "Push notification settings cannot be configured.
400 Bad Request." in the GUI, and HTTP logs are displaying the errors that are shown in the exhibit. Which action solves this issue?

A. Reboot the IM&P cluster.
B. Update Refresh Token Manually.
C. Fix the network connectivity to Apple iCloud.
D. Change the HTTP proxy settings to remove errors in request syntax.

Answer: B

NEW QUESTION # 97
What is a step in the SAML SSO process?

A. The service provider issues an authentication challenge to the browser.
B. The LDAP server extracts the assertion.
C. The IdP redirects the SAML response to the browser.
D. The browser issues an HTTPS POST request to the IdP.

Answer: C

NEW QUESTION # 98
administrator is importing users into Cisco Unity Connection from Cisco UCM. Several user accounts do not appear on the list after the Import Users process is selected Which situation causes this ..?

A. The users are not members of any groups
B. The extension in the telephone number field is missing
C. The primary extension is not selected
D. The users have multiple controlled devices.

Answer: B

Explanation:
The primary reason Cisco Unity Connection's "Import Users" process might fail to display certain users is a missing extension in the telephone number field within Cisco UCM. Cisco Unity Connection uses this extension field to associate users with their Unity Connection mailboxes.

NEW QUESTION # 99
......

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