P.S.JpexamがGoogle Driveで共有している無料の2026 Salesforce OmniStudio-Consultantダンプ：https://drive.google.com/open?id=1R96Wc1eGiCVPZNVD9XKriTQmSUmL_Y8t
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Best Fit Solutioning | 27% | - Mapping requirements to OmniStudio capabilities - Performance, security, and best practices - Gathering and analyzing business requirements - Fit-gap analysis and solution design |
| Topic 2: Data Tools | 23% | - Integration Procedures: connectivity and data flow - DataRaptors: purpose, design, and usage - Calculation Matrices and Procedures |
| Topic 3: FlexCards | 23% | - Grouping and displaying customer 360 information - Designing FlexCards to meet requirements - Capabilities and use cases of FlexCards |
| Topic 4: OmniScripts | 27% | - Validation and alignment with business needs - Mapping business processes to OmniScript steps - Structure and components of OmniScripts |
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質問 # 168
A business wants to display customer 360° information in a console for their call center agents. The customer information will come from a variety of sources, and the information should be grouped together logically.
The agents will need to take different actions depending on the context of each group of information.
Which tool should a consultant recommend to meet this requirement?
正解：B
解説：
The tool that the consultant should recommend to meet this requirement is Lightning web components.
Lightning web components are custom HTML elements built using HTML and modern JavaScript. They can be used to create rich and interactive user interfaces that display data from various sources and allow users to take actions. In this case, a Lightning web component can be used to display customer 360° information in a console using FlexCards, OmniScripts, or other components. Omniscript is not a tool, but a type of component that can be used to create guided interactions. Visualforce Page is not suitable for this requirement, as it is a legacy technology that uses server-side rendering and does not support modern web standards. FlexCards are not a tool, but a type of component that can be used to display contextual data on record pages.
質問 # 169
which Action element redirects the user outside an LWC OmniScript?
正解：C
解説：
The Action element that redirects the user outside an LWC OmniScript is Navigate. Navigate allows the user to navigate to a URL or a Salesforce record or page. Response, Done, and Post to Object are not Action elements, but End elements that terminate an OmniScript.
質問 # 170
A company is creating a FlexCard for agents to respond to account inquiries. The company has decided to lim actions on the card to the three most frequent and important actions users typically take.
Based on the user analysis exhibit shown below, which three actions should appear on the card?
Choose 3 answers
正解：A、C、D
質問 # 171
In which two scenarios should a DataRaptor be used?
Choose 2 answers
正解：C、D
解説：
The two scenarios where a DataRaptor should be used are: to retrieve an account and its related contacts, and to merge the city and state fields into a single field. A DataRaptor is a tool that can read, transform, and write data from Salesforce objects or JSON objects. A DataRaptor Extract can retrieve data from one or more Salesforce objects using SOQL queries, and store it in an Interface object or a JSON object. A DataRaptor Transform can map data from one Interface object or JSON object to another, and apply formulas and functions to transform the data. For example, a DataRaptor Transform can concatenate two fields into one using the + operator
質問 # 172
A company has a process that requires a birthday validation. At the beginning of the process, the user is asked to input their birthday. If the user is less than 18 years old. then the process should display an error stating that the age cannot be less than 18. The process should restrict users from continuing. If the user is 18 or older, then the process should proceed without any error message.
Which two OmniScript features should the consultant recommend to meet this validation requirement?
Choose 2 answers
正解：B、D
解説：
Explanation
The two OmniScript features that the consultant should recommend to meet this validation requirement are:
Messaging and Formula. A Messaging element is an element that can display a text message with an icon and a color, such as blue for information or yellow for warning. The consultant can use a Messaging element to display an error message stating that the age cannot be less than 18 if the user's birthday indicates they are under 18 years old. A Formula element is an element that can perform calculations or validations on data values using expressions or functions. The consultant can use a Formula element to validate the user's birthday by subtracting it from the current date and checking if the result is greater than or equal to 18 years
質問 # 173
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