Exam 220-1202 Study Solutions - 220-1202 Quiz

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Operating Systems28%- File systems and maintenance
  • 1. Manage file systems and permissions
  • 2. Configure backup and recovery
  • 3. Perform OS updates and upgrades
- OS installation and configuration
  • 1. Configure macOS and Linux
  • 2. Install and configure Windows
  • 3. Manage mobile operating systems
- Windows tools and utilities
  • 1. Use Command Prompt and PowerShell
  • 2. Manage disks and partitions
  • 3. Use Task Manager and Device Manager
Topic 2: Security28%- Threat prevention
  • 1. Detect and remove malware
  • 2. Prevent phishing and social engineering
  • 3. Secure end-user devices
- Security fundamentals
  • 1. Apply encryption technologies
  • 2. Implement authentication and access controls
  • 3. Configure wireless security
- Security best practices
  • 1. Implement physical security measures
  • 2. Perform data destruction and disposal
  • 3. Apply least privilege principles
Topic 3: Operational Procedures21%- Backup and disaster recovery
  • 1. Perform disaster recovery procedures
  • 2. Implement backup strategies
  • 3. Verify data integrity
- Safety and compliance
  • 1. Handle hazardous materials properly
  • 2. Follow workplace safety procedures
  • 3. Understand environmental impacts
- Documentation and professionalism
  • 1. Follow change management procedures
  • 2. Use professional communication skills
  • 3. Maintain accurate documentation
Topic 4: Software Troubleshooting23%- Operating system troubleshooting
  • 1. Troubleshoot performance problems
  • 2. Fix application and driver errors
  • 3. Resolve boot and startup issues
- Security-related troubleshooting
  • 1. Recover compromised systems
  • 2. Resolve unauthorized access issues
  • 3. Identify malware symptoms
- Mobile and application troubleshooting
  • 1. Resolve connectivity problems
  • 2. Troubleshoot mobile OS issues
  • 3. Fix application crashes and freezes

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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q281-Q286):

NEW QUESTION # 281
An individual is observed standing behind a user at a public terminal and watching as the user enters their login credentials. Which of the following best describes this type of attack?

Answer: D

Explanation:
Shoulder surfing is explicitly categorized as a social engineering technique because it relies on human behavior and observation rather than exploiting software flaws or cracking passwords through computation.
Quentin Docter defines it directly: " Another form of social engineering is known as shoulder surfing. It involves nothing more than watching someone when they enter their sensitive data ," such as a password or credit card number. Docter also notes that privacy filters can reduce viewing angles, but " privacy filters do not protect you as you are entering a password, since a shoulder surfer will watch your keystrokes ," and the best defense is to "survey your environment before entering personal data." The Mike Meyers Lab Manual reinforces the same classification: " Shoulder surfing is another technique for gathering information and gaining unauthorized access... observing someone's screen or keyboard to get information, often passwords ." Since this is about manipulating or exploiting a person's situation (being nearby, watching, taking advantage of inattentiveness), it is not a zero-day, evil twin, or brute-force method.
Therefore, Social engineering (C) is correct.


NEW QUESTION # 282
Which of the following file extensions are commonly used to install applications on a macOS machine? (Choose three.)

Answer: A,B,F

Explanation:
.pkg, .dmg, and .app are standard macOS file extensions used for installing or running applications.


NEW QUESTION # 283
A technician is helping a remote user. The technician asks the user to open a specific folder on the root directory of the computer. The user cannot find a folder with that name. The technician explains that a few settings are needed to allow the folder to appear. Which of the following should the user do to be able to see the folder? (Select two).

Answer: B,C

Explanation:
The correct answers are E. Set the view extensions to " on " and F. Check the box to view hidden files, because folders located in the root directory are often hidden or protected system folders by default in Windows operating systems. Windows hides certain files and folders to prevent accidental modification or deletion, especially those critical to system functionality.
According to the Quentin Docter - CompTIA A+ Complete Study Guide, File Explorer includes view options that control whether hidden files, protected operating system files, and file extensions are visible. If these options are disabled, users will not see many system-level folders, even when browsing the root of the drive (such as C:\).
The Travis Everett & Andrew Hutz - CompTIA A+ All-in-One Exam Guide explains that enabling "Show hidden files, folders, and drives" allows technicians to view directories that are normally concealed, such as configuration or application folders. Additionally, turning on file name extensions helps identify system folders and files more accurately, especially when troubleshooting or guiding users remotely.
The Mike Meyers / Mark Soper Lab Manual reinforces that simply opening File Explorer or adjusting display resolution does not affect file visibility. The correct fix is to modify File Explorer view settings, specifically enabling hidden items and file extensions.
Therefore, enabling hidden files and file extensions is required, making E and F the correct answers.


NEW QUESTION # 284
A company wants to provide its employees with devices that align with the company's mission to support open-source projects. Which of the following should a technician recommend?

Answer: D

Explanation:
Android is based on open-source software through the Android Open Source Project, making Android devices the best fit for a company that wants to support open-source technology.


NEW QUESTION # 285
A help desk technician needs to remove RAM from retired workstations and upgrade other workstations that have applications that use more memory with this RAM. Which of the following actions would the technician most likely take?

Answer: B

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
RAM is an electrostatic-sensitive component. When removing or transporting RAM modules, they should be stored in antistatic bags to protect against electrostatic discharge (ESD), which can damage the memory. This is a standard best practice in hardware handling.
A). Demagnetization is not applicable to RAM.
C). Plugging in power to ground is not safe or recommended for static protection.
D). Installing identical memory pairs is applicable for dual-channel configuration, but not directly related to transporting or handling RAM.
Reference:
CompTIA A+ 220-1102 Objective 4.3: Explain environmental impacts and procedures.
Study Guide Section: ESD safety practices and component handling procedures
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NEW QUESTION # 286
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