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| Section | Weight | Objectives |
|---|---|---|
| Change Management and Adoption | - User adoption strategies - Training and enablement planning - Communication and rollout planning | |
| Delivery and Migration | 17% | - End-to-end migration planning and execution - Slack delivery best practices - Role definition across Slack, partner, and client teams |
| Slack Administration and Governance | - Workspace configuration and settings - User lifecycle management - Security and compliance controls | |
| Solution Design for Slack | - Workspace architecture and design principles - Channel strategy and governance model - Integration design with Salesforce ecosystem |
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NEW QUESTION # 67
Your client has fully transitioned to remote working and wants to maintain their daily Agile syncs at 9 a.m.
They have asked if there is a feature in Slack that can help make their syncs easier to manage and more productive.
What should you recommend?
Answer: B
Explanation:
The best recommendation is B . For daily Agile syncs in a remote environment, Slack should reduce repetitive manual coordination and move routine updates into the channel where the team already collaborates. A Workflow Builder template can automatically prompt team members to provide updates at the right time, standardize the format of responses, and keep progress visible to the whole team. This is more scalable and more productive than relying on a manager to ask for updates manually. Option A is directionally useful, but it lacks automation and consistency. Option C may be useful if the team already has a project-management tool that should be integrated, but the question asks for a Slack feature that improves the sync process itself.
Option D keeps the team in a synchronous meeting pattern and does not solve the productivity problem as effectively as automated asynchronous updates. Workflow Builder is the strongest Slack-native answer because it supports repeatable, channel-based Agile communication.
Reference topic: Channel Strategy - Agile standups, Workflow Builder, asynchronous updates, project channels, and remote team productivity.
NEW QUESTION # 68
What type of Slack notification can be set up to alert Salesforce users about new opportunities?
Answer: D
Explanation:
Slack notifications can be set up to alert users about new opportunities in Salesforce by sending updates to designated Slack channels, ensuring teams are informed of important changes in real time.
NEW QUESTION # 69
When providing your client with an executive summary of their selected grid design, which three key pieces of information should you include?
Answer: A,B,E
Explanation:
The correct answers are A, B, and E . A grid design executive summary should communicate the selected structural model in a way executives and project stakeholders can understand and approve. The first essential element is the recommended workspace structure and access level because that defines who can discover, request, join, or be invited to each workspace. Slack's Enterprise organization documentation defines access levels such as Open, By Request, Invite Only, and Hidden, making access design a core part of grid architecture. Channel recommendations are also required because channels are where work happens; grid design is incomplete without guidance on how collaboration will be organized inside and across workspaces.
Finally, the summary must include grid design benefits and considerations so the client understands the tradeoffs of the selected model. Training recommendations, user analytics, KPIs, and admin processes are important in the broader project, but they belong in enablement, success measurement, and governance deliverables rather than the core executive summary of the grid design.
Reference topic: Grid Design - workspace recommendations, access model, channel strategy alignment, benefits, and design considerations.
NEW QUESTION # 70
In a discovery session with a new client considering Slack, what question should you ask to gauge their expectations regarding data privacy and compliance in Slack?
Answer: B
Explanation:
Understanding the client's data privacy and compliance requirements is essential in evaluating how Slack can meet these needs. This question helps in determining whether Slack's features align with their compliance and privacy expectations and what adjustments or customizations might be necessary.
NEW QUESTION # 71
When consulting with a client about their Slack usage, which question is most crucial to understand their security requirements and compliance needs?
Answer: B
Explanation:
Asking about current security challenges with Slack and necessary compliance standards helps in understanding the client's specific security and compliance needs. This information is vital for tailoring Slack's security settings and features to meet those requirements, ensuring that the client's use of Slack is secure and compliant.
NEW QUESTION # 72
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