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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Project Lifecycle Phases | 30% | - Closing phase - Discovery and concept phase - Planning phase - Monitoring and control phase - Execution phase |
| Topic 2: Basics of IT and Governance | 18% | - Governance, compliance, and security concepts - Vendor and stakeholder management in IT projects - IT infrastructure and environment basics - Data management and information handling |
| Topic 3: Tools and Documentation | 19% | - Productivity and collaboration tools - Documentation types and purpose - Project management tools - Communication and reporting tools |
| Topic 4: Project Management Concepts | 33% | - Organizational structures and influences - Project characteristics and constraints - Project management methodologies and frameworks - Roles and responsibilities - Project, program, and portfolio definitions and distinctions |
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NEW QUESTION # 434
A project manager is monitoring team performance by comparing committed versus completed work. The project manager creates the following:
Which of the following most likely represents the number of items in the backlog?
Answer: C
Explanation:
The number of items in the backlog can be determined by looking at the "Commitment" column for each sprint in the provided chart. For Sprint 5, there is a commitment of completing 23 items, which is the highest among all sprints. This indicates that there are at least 23 items in the backlog to be worked on. This is consistent with the concept of agile project management, which allows for changes and additions to the project scope based on customer feedback and changing requirements. References = CompTIA Project+ PK0-
005 Certification Study Guide, Chapter 14: Agile Project Management, page 321. CompTIA Project+ Cert Guide: Exam PK0-005, Chapter 9: Agile Project Management, page 287
NEW QUESTION # 435
Which of the following would help a project manager identify that project goals have been reached?
Answer: A
Explanation:
KPIs (Key Performance Indicators) are measurable values tied to project goals. If KPIs are being met, the PM can confirm that the project outcomes align with objectives. Audit reports verify compliance, while lessons learned capture knowledge at project closure.
Reference: CompTIA Project+ PK0-005 - Performance Measurement
NEW QUESTION # 436
A retail store is rolling out a new point-of-sale solution to several locations where the staff members normally use cash registers. Which of the following activities will best assist staff members with integrating this new solution? (Select two).
Answer: A,F
Explanation:
Rolling out a new POS system is an organizational change for frontline staff, so the best assistance focuses on enablement and adoption. The two strongest activities are Training sessions (D) and Documentation (A). In CompTIA Project+ execution-phase objectives, organizational change management includes "Impacts and responses" such as Training, Communication, Documentation, and establishing new knowledge bases-all aimed at ensuring users can adopt the new process and tool successfully.
Training sessions build hands-on competence (logging in, processing sales/returns, handling exceptions, end- of-day steps) and reduce errors during the cutover. Documentation provides durable job aids (quick-reference guides, FAQs, troubleshooting steps) that staff can consult during real customer interactions-critical in retail where time pressure is high and turnover may be higher.
"Gap analysis" is useful for the project team to understand differences between old and new processes, but it doesn't directly help staff operate the new system day-to-day. "Team collaboration" and "progress monitoring" are supportive management activities. "Touch points" (check-ins) can help, but if only two are allowed, the most direct adoption enablers are training + documentation.
NEW QUESTION # 437
A project manager is in the closing phase of an IT asset refresh project that involves the disposal of several
computers. The project sponsor notified the project manager that the company recently received a penalty as a
result of disposing of some computers improperly. Which of the following should have been considered during
initial planning to prevent this situation?
Answer: A
Explanation:
The project manager should have considered environmental, social, and governance (ESG) factors during
initial planning to prevent the situation of receiving a penalty for disposing of some computers improperly.
ESG factors are criteria that measure the sustainability and ethical impact of an organization's activities. They
include aspects such as environmental protection, social responsibility, human rights, diversity, and corporate
governance. Considering ESG factors can help to reduce risks, improve reputation, and enhance performance
of an organization12
NEW QUESTION # 438
The project manager must create a project charter. Which of the following should be included in the charter?
Answer: D
Explanation:
The project charter is a high-level authorization document that outlines the purpose, objectives, and identifies key stakeholders. It does not contain detailed schedules, risk management plans, or resource allocation - those come later in the planning process.
Reference: CompTIA Project+ PK0-005 - Project Initiation & Charter Development; CompTIA Cloud+ CV0-
004 Governance & Compliance domain.
NEW QUESTION # 439
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