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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Overview:

Certification Vendor:PeopleCert / AXELOS
Exam Name:ITIL® 4 Specialist: High-velocity IT Exam
Exam Number:ITIL-4-Specialist-High-velocity-IT
Exam Duration:90 (113 for non-native English speakers)
Available Languages:English, Italian, French, German, Polish, Chinese, Japanese, Portuguese (Brazil)
Certificate Validity Period:3 years
Exam Price:$350 - $450 USD
Related Certifications:ITIL 4 Managing Professional
ITIL 4 Specialist: Drive Stakeholder Value
ITIL 4 Strategist: Direct, Plan and Improve
ITIL 4 Foundation
ITIL 4 Specialist: High Velocity IT
ITIL 4 Specialist: Create, Deliver and Support
Exam Format:Multiple Choice, Closed Book
Passing Score:70% (28 out of 40)
Real Exam Qty:40
Recommended Training:PeopleCert Official eLearning
Exam Registration:PeopleCert Official Registration
Sample Questions:Peoplecert ITIL-4-Specialist-High-velocity-IT Sample Questions
Exam Way:Online proctored / Onsite, Closed book
Pre Condition:ITIL 4 Foundation or ITIL v3 certification; completion of accredited training or official e-learning required
Official Syllabus URL:https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

TopicDetails
Topic 1
  • Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 2
  • ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 3
  • High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 4
  • Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 5
  • Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q29-Q34):

NEW QUESTION # 29
What is the BEST way of demonstrating that user feedback is taken seriously, and is appropriately acted upon, in order to encourage more feedback in the future?

Answer: B


NEW QUESTION # 30
What should be done FIRST when designing a customer journey?

Answer: A


NEW QUESTION # 31
An organization is undergoing a digital transformation. New behaviour patterns are encouraged among the teams. Many employees have adopted these patterns, but others are reluctant and unsure. An anonymous survey conducted by the leadership team highlighted that some team members avoid experimentation and prefer to search or wait for a single correct solution.
Which TWO key behaviour patternsare MOST LIKELY to be affected by this attitude?
1. Accept ambiguity and uncertainty
2. Commit to continual learning
3. Help get customers'jobs done
4. Trust and be trusted

Answer: D


NEW QUESTION # 32
A service provider analyzes how the amount of work done by different user groups varies over time. What is this information BEST used for?

Answer: B


NEW QUESTION # 33
Which competency profile is required by an individual who is tasked with motivating others to adopt the new ways of working required to support the organization's goals?

Answer: D


NEW QUESTION # 34
......

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