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Appian ACA100 시험요강:

주제	소개
주제 1	Introduction to the Appian Platform: This topic assesses the understanding of analysts about the key components and capabilities of the Appian Platform. Aspiring Appian analysts will need to demonstrate knowledge of Appian objects, resources, and role-based security. Additionally, the grasp of Appian use cases and user experiences, as well as the ability to differentiate among Appian Designer, Process Modeler, and Cloud Database, will be tested.
주제 2	Business Process Modeling: Your skills in business process modeling within Appian will be assessed here. You need to be familiar with different integration types, BPMN elements, and the best practices for defining user roles in process model diagrams. Your ability to specify correct nodes for scenarios, understand gateway types in the Process Modeler, and identify automation opportunities within a process will be critical to become an Appian analyst.
주제 3	User Story Creation: This topic examines your ability to create and manage user stories in an Appian context. To become Appian analyst, you will need to demonstrate how to illustrate standard user story formats, categorize them, and collaborate with Product Owners on managing product backlogs. Additionally, the exam will test skills about identifying story status and understanding the various components of a user story, such as description and acceptance criteria.
주제 4	Appian Software Development Lifecycle (SDLC): The topic tests your expertise in navigating the Appian SDLC and your role as an analyst in each phase, from initial build to optimization. You will need to distinguish between different SDLC stages, understand scrum lifecycle elements like DoD and DoR. Your ability to recognize team roles and responsibilities is essential to become certified Appian analyst.
주제 5	Requirements Gathering: In this part of the Appian ACA100 exam, your ability to effectively gather and interpret business requirements is evaluated. You will be tested on your understanding of the requirement gathering process, how Appian features can meet business needs, and how to translate requirements into user stories and development plans. Additionally, you will need to address common challenges in this area and know when to apply specific UI components within Appian interfaces.

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최신 Certified Analyst ACA100 무료샘플문제 (Q42-Q47):

질문 # 42
Which three use cases are best suited for implementation with Appian?

A. A use case that requires multiple approval workflows
B. A use case that requires the editing of documents without third-party integration
C. A use case that requires integrations with different systems
D. A use case that can be developed and run offline only
E. A use case that requires reporting and displaying graphs

정답：A,C,E

질문 # 43
An organization wants to automate identification of its dissatisfied customers based on the ticket description and assign the appropriate team to provide a quick resolution.
What is the best way to auto-classify the dissatisfied customers as part of processing?

A. Using a SAIL form
B. Using an image analysis connected system
C. Using a natural language connected system
D. Using a decision table

정답：C

설명：
The organization aims to automate the identification of dissatisfied customers based on the ticket description.
To achieve this, leveraging natural language processing (NLP) capabilities is the most efficient method.
Appian provides connected systems that allow integration with external NLP services. These services can analyze text data (such as ticket descriptions) to determine the sentiment or classify the text into predefined categories (like "dissatisfied customer").
* Natural Language Connected System:
* Appian can integrate with third-party NLP platforms such as Google Cloud Natural Language, AWS Comprehend, or Azure Text Analytics via connected systems.
* These services analyze the text provided in the ticket description to detect sentiment, keywords, or specific categories indicating dissatisfaction.
* Based on the analysis, the system can automatically assign the appropriate team to handle the case.
* Why Not Other Options?:
* B. Decision Table: While decision tables are useful for rule-based decisions, they are not suitable for interpreting unstructured text like ticket descriptions.
* C. Image Analysis Connected System: This option is irrelevant as the task involves text processing, not image analysis.
* D. SAIL Form: SAIL forms are primarily used for user interface creation and are not intended for text analysis or classification.
* Implementation in Appian:
* Create a connected system to integrate with the chosen NLP service.
* Configure the NLP service to analyze the text data and return the sentiment or classification results.
* Based on the results, use process models to route the ticket to the appropriate team for resolution.
* References:
* Appian Documentation on Connected Systems: Appian Connected Systems
* Appian Community Success Guide:Appian Delivery Methodology
* Third-Party NLP Services Integration: Google Cloud NLP Documentation

질문 # 44
Which of the following is a key responsibility of a Product Owner in an Agile project?

A. Writing code for the application
B. Prioritizing the product backlog
C. Designing the user interface
D. Facilitating daily stand-up meetings

정답：B

설명：
Explanation:

질문 # 45
Users expressed that only managers should be able to see information related to a business object.
How should you translate this requirement into a user story?

A. " Only some of the data are available for managers. "
B. " As a manager, I need to build security options for records. "
C. " As a manager, I need to be able to see a record type and navigate the details. "
D. " As a manager, I must be in the group to see the data. "

정답：C

설명：
The correct way to translate the requirement into a user story is to focus on the manager ' s ability to access and navigate the information related to the business object. This user story follows the standard format: " As a
[role], I need to [action] so that [benefit]. " In this case, the story captures the manager ' s need to view and interact with specific data.
* User Story Format :
* Role : Manager
* Action : Ability to see and navigate a record type
* Benefit : Ensures managers have the necessary access to perform their job duties
* Why Not Other Options? :
* B. Focuses on building security options rather than the manager ' s need to access data.
* C. Is vague and does not follow the standard user story format.
* D. Focuses on group membership but is less specific about the action the manager needs to perform.
:
Appian Documentation on User Stories: Writing User Stories
Using the correct user story format ensures that the development team clearly understands the requirement and how it benefits the end user.

질문 # 46
A team of employees manages invoice processing and payments for their organization.
Each day, the team receives invoices via email. The team reviews the invoices, sends payments, and logs the payments manually in a shared spreadsheet.
Where is the best opportunity for automation in this manual process?

A. Leverage Optical Character Recognition and workflow tools to intake and review the invoices for accuracy upon receipt, then process payments or prompt employees to research
B. Create a macro that reduces the number of clicks required to enter payment information, and embed the macro into the shared spreadsheet
C. Create a process that sends the team a task to input the information upon receipt of the initial invoice
D. Leverage Robotic Process Automation (RPA) to help the employees send thank you messages to the originating organizations as soon as the invoices are received

정답：A

설명：
The best opportunity for automation in the manual process described is to leverage Optical Character Recognition (OCR) and workflow tools. OCR can automatically extract data from the invoices received via email, and the workflow tools can automate the review process, checking the data for accuracy, processing payments, and prompting employees only when exceptions are found.
* OCR and Workflow Tools Overview:
* OCR technology converts the text in scanned documents or images into machine-readable data, which can be automatically processed.
* Workflow tools in Appian can then route the extracted data through a series of steps, automating
* tasks like data entry, validation, and payment processing.
* Automating these steps reduces manual effort, minimizes errors, and ensures that invoices are processed more efficiently.
* Why Not Other Options?:
* A. Robotic Process Automation (RPA) for thank you messages: This is a less critical part of the process and does not significantly reduce manual work.
* B. Creating a task for manual input: This still involves manual data entry, which does not fully utilize automation potential.
* C. Macro in the shared spreadsheet: This provides minimal automation and doesn't address the root of the problem, which is manual data entry.
* References:
* Appian Documentation on OCR Integration: OCR in Appian
* Appian Workflow Automation Guide: Automating Processes in Appian
By using OCR and workflow tools, the organization can significantly reduce manual processing time and increase the accuracy of invoice handling.

질문 # 47
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