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| Section | Weight | Objectives |
|---|---|---|
| Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Testing | 11% | - Validate and test designs
|
| Declarative Design | 27% | - Design using Salesforce declarative tools
|
| Discovery | 13% | - Gather user requirements and plan design strategy
|
| Strategy and Governance | 17% | - Define UX strategy and governance
|
| Design System Implementation | 20% | - Leverage SLDS and design standards
|
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NEW QUESTION # 95
Cloud Kicks wants to apply branding to its current Salesforce org, currently using Lightning Experience. The look and feel must follow company design guidelines.
Which declarative design properties should be used to achieve this?
Answer: D
Explanation:
The best way to apply branding to a Salesforce org using Lightning Experience is to create a custom theme in Themes and Branding. Themes and Branding is a feature that allows the administrator to customize the look and feel of Salesforce to match the branding of the organization. The administrator can add logos, default images, and colors to the theme. The administrator can also choose one of the built-in Salesforce themes, or create their own custom themes with just a few clicks. To create a custom theme, from Setup, enter Themes and Branding in the Quick Find box, then select Themes and Branding. Click New Theme and upload the logo, brand colors, and images that follow the company design guidelines.The administrator can also preview and activate the theme for the entire org1.[Brand Your Org in Lightning Experience] (https://help.salesforce.com/s/articleView?id=sf.brand_your_org_in_lightning_experience.htm&language=en_US&type=5)
NEW QUESTION # 96
A UX Designer at Cloud Kicks wants to utilize a design thinking approach for the design of new customer services.
Which approach combination encourages more creative problem-solving?
Answer: A
Explanation:
A design thinking approach is a human-centered method for solving complex problems and creating innovative solutions. It involves understanding the needs and desires of the users, generating and testing multiple ideas, and iterating on the feedback and results. A design thinking approach can be divided into two types of thinking: divergent and convergent. Divergent thinking is the process of generating many possible solutions to a problem without judging or filtering them. It encourages creativity, exploration, and experimentation. Convergent thinking is the process of evaluating, selecting, and refining the best solution to a problem. It involves analysis, logic, and criteria. Divergent and convergent thinking are complementary and cyclical. They help the designer to expand the solution space and then narrow it down to the most feasible and desirable option. By using both types of thinking, the designer can encourage more creative problem-solving and avoid premature convergence or fixation on a single idea. Therefore, the best approach combination for the UX Designer at Cloud Kicks is divergent and convergent thinking.Trailhead: Design Thinking,Trailhead: Salesforce User Experience Designer Certification Prep,Divergent and Convergent Design Thinking
NEW QUESTION # 97
Cloud Kicks requires a custom image to be added to a record detail page, making it easier for the company to visually identify its current membership level. Which platform tools should be used to achieve this requirement?
Answer: A
Explanation:
The study guide identifies A. Formula Field, Static Resource, and Object Page Layout as the correct combination. The scenario requires the record detail page to show a custom visual indicator that changes according to the current membership level. The tools selected in the guide support that requirement declaratively.
A Static Resource can hold the image assets required for the membership indicators. A Formula Field can determine which visual representation should be shown according to the data stored on the record. The resulting field can then be positioned on the relevant Object Page Layout so that users see the membership indicator as part of the record experience.
Option B refers to an Image Field and Dynamic Forms, but that combination is not the platform approach selected by the study guide for deriving the displayed image from membership-level logic.
Option C introduces Lightning components and SLDS icons. That could imply a more customized implementation, while the guide favors the simpler declarative combination of formula, resource, and layout configuration.
The UX value is immediate recognition: a visual membership indicator can communicate status faster than requiring users to interpret raw field values.
Study Guide reference/topics: Formula Fields, Static Resources, page layouts, visual status indicators, Declarative Design.
NEW QUESTION # 98
A UX Designer presents a creativedesign approach to solving end-user problems, beginning with identifying their needs and ending with creating solutions that meet those needs.
Which approach is being followed?
Answer: A
Explanation:
The approach that is being followed by the UX Designer is theHuman-Centered Design. This is a creative design approach that focuses on understanding the end-user's needs, problems, and context, and then creating solutions that are desirable, feasible, and viable for them. The Human-Centered Design process typically involves four phases: empathize, define, ideate, and prototype.
Human-Centered Design
Empathize, Define, Ideate, Prototype
NEW QUESTION # 99
Cloud Kicks wants to apply branding to its current Salesforce org, currently using Lightning Experience. The look and feel must follow company design guidelines. Which declarative design properties should be used to achieve this?
Answer: C
Explanation:
The correct answer is A. Create a custom Theme in Themes and Branding, selecting logo, brand colors, and images, exactly as stated in the uploaded study guide.
The requirement is to make Lightning Experience conform to the company's existing design guidelines using declarative configuration. The study guide therefore directs the UX Designer to the standard Themes and Branding capability rather than to custom development.
A custom theme allows the organization to apply important brand assets such as the company logo, brand colors, and imagery so that the Salesforce environment presents a recognizable visual identity.
Option B is insufficient because selecting whichever built-in theme happens to be closest does not guarantee compliance with Cloud Kicks' actual design guidelines.
Option C refers to a different branding mechanism and includes font-type configuration, but it is not the declarative approach keyed by the study guide for the current Lightning Experience scenario.
The broader UX principle is to implement branding through supported Salesforce configuration whenever those tools satisfy the requirement. This preserves consistency and avoids unnecessary custom styling while still aligning the environment with company identity.
Study Guide reference/topics: Themes and Branding, Lightning Experience, brand colors, logos, Declarative Design.
NEW QUESTION # 100
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