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Passing the Cisco 700-805 Exam demonstrates that an individual has the knowledge and skills required to manage Cisco products and services effectively. Cisco Renewals Manager certification can help professionals enhance their career prospects and increase their earning potential by demonstrating their expertise in managing and renewing Cisco products and services.

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Cisco 700-805 Exam Syllabus Topics:

Topic	Details
Topic 1	Explain how the customer perceives value of their IT solutions Utilize the output from tools (such as TPV and icebreaker) to communicate customer products, solutions, and services
Topic 2	Identify steps to process exceptions or non-standard elements of a renewal quote Assess the financial and service impacts of on-time and delayed renews
Topic 3	Identify the RM responsibilities within the Success Plan Describe the key recurring revenue financial terms
Topic 4	Identify recommended actions for contract success Describe the customer’s procurement process Explain Smart Accounts and Smart Licensing
Topic 5	Describe the measurements of success for the RM role Describe contract elements that drive value for customers

Cisco Renewals Manager Sample Questions (Q120-Q125):

NEW QUESTION # 120
Which group of products are enterprise networking products?

A. iWAN, Viptela, Meraki
B. WAN, LAN, Wireless
C. Salesforce, Box, AWS
D. Routing, Switching, Access Points

Answer: B

NEW QUESTION # 121
A strategic account involves a multi-country deployment, a complex EA renewal, and a significant architectural change planned for the next quarter. The standard T-120 checkpoint does not provide sufficient lead time to account for the customer ' s procurement cycle. At what point should the RM begin the renewal planning process?

A. At T-120, as this is the standard operational checkpoint for all renewals.
B. At T-60, when the customer engagement phase begins.
C. At T-90, once the renewal quote has been generated and scope confirmed.
D. At T-180 or T-240, initiating an early Renewal Discovery meeting.

Answer: D

Explanation:
For a strategically important, operationally complex renewal, the RM should start earlier than the standard T-
120 checkpoint when the customer's procurement cycle, deployment footprint, Enterprise Agreement structure, or planned architecture changes require additional lead time. Beginning at T-180 or even T-240 with an early Renewal Discovery motion is the appropriate approach.
Cisco's Renewals Manager methodology uses T-120, T-90, T-60, and T-30 as core operational checkpoints, but those milestones are not intended to prevent earlier planning for high-complexity accounts. The purpose of the renewal timeline is to create sufficient runway for IB validation, stakeholder alignment, risk identification, scope confirmation, commercial planning, and procurement execution. When a multinational deployment and major EA change are involved, waiting until T-120 can compress these activities and materially increase renewal risk.
The current Renewals Manager v2.0 blueprint emphasizes proactive renewal management, stakeholder alignment, renewal readiness, and adapting engagement based on customer complexity and signals. Complex strategic renewals should therefore be identified well before the normal countdown window so that Sales, CSM, Technical, Operations, and procurement stakeholders can align on scope and dependencies.
Option B treats T-120 as an inflexible universal starting point, which is operationally unsound for complex accounts. Options C and D start far too late and would leave insufficient time for architectural, contractual, and procurement dependencies.
Therefore, A is correct.

NEW QUESTION # 122
Which services are contained in the CX portfolio?

A. Support Services and Business Critical Services
B. Support Services, Business Critical Services and Professional Services
C. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services
D. Support Services, Business Critical Services, Professional Services and Managed Services

Answer: C

Explanation:
CX portfolio consists of five service categories that cover the entire lifecycle of a technology:
Support Services: Provide technical support, software updates, and smart capabilities to help customers maintain network availability, security, and performance Business Critical Services: Provide expert guidance, best practices, proactive support, and insights to help customers optimize their network performance, security, and availability Professional Services: Provide consulting, design, implementation, integration, optimization, and migration services to help customers deploy and adopt Cisco solutions Managed Services: Provide end-to-end management, monitoring, and operation of customer's network infrastructure and applications by Cisco or certified partners Learning Services: Provide training, certification, and enablement programs to help customers develop their skills and capabilities on Cisco technologies

NEW QUESTION # 123
An RM is reviewing the PXP renewal pipeline for the upcoming quarter. The pipeline contains hundreds of opportunities. How should the RM analyze this data to prioritize immediate outreach?

A. By filtering for opportunities with the highest TCV and earliest expiration dates.
B. By filtering for opportunities with the highest discount levels to maximize partner profitability.
C. By filtering for opportunities that have already been processed by the AutoQuote system.
D. By filtering for opportunities with the longest customer tenure to ensure loyalty.

Answer: A

Explanation:
The RM should prioritize opportunities according to a combination of financial exposure and time sensitivity.
Filtering for the highest Total Contract Value (TCV) and the earliest expiration dates identifies renewals that represent the greatest revenue impact and require the most immediate action.
Cisco ' s current Renewals Manager v2.0 blueprint explicitly requires the RM to analyze PXP data to prioritize the renewal pipeline and track partner KPIs. It also requires interpretation of recurring-revenue metrics such as ARR, ACV, TCV, NRR, and OTRR to assess portfolio health. In addition, Cisco defines operational renewal checkpoints at T-120, T-90, T-60, and T-30, making proximity to expiration a critical prioritization factor. (Cisco Learning Content) A high-TCV opportunity that is approaching expiration represents both significant revenue exposure and limited remaining execution time. These opportunities should therefore receive attention before lower-value or later-dated renewals. Cisco ' s renewal tools similarly organize visibility around upcoming and expiring contracts so that renewal activity can occur before coverage lapses. (cisco.com) Option A uses customer tenure, which does not directly quantify urgency or financial exposure. Option C focuses on automation status rather than renewal priority. Option D prioritizes discounts, which are a commercial consideration but not the primary determinant of outreach urgency.
Therefore, B is correct.

NEW QUESTION # 124
What is the primary customer value of the Cisco Services Portfolio?

A. On-call, 24/7 service technicians at all levels
B. Customers can develop their own service offerings
C. Services priced based on usage
D. Services packages tailored to specific customer needs

Answer: D

Explanation:
The primary customer value of the Cisco Services Portfolio is that it offers services packages tailored to specific customer needs. The Cisco Services Portfolio is a comprehensive set of services that help customers achieve their IT vision and strategy, optimize their IT operations, and accelerate their business outcomes. The Cisco Services Portfolio includes four types of services: Support, Advisory, Optimization, and Training. Each type of service provides different levels of value and benefits to customers, depending on their needs and goals. Customers can choose the services that best suit their situation, budget, and expectations, and customize them to their specific use cases and scenarios. The Cisco Services Portfolio enables customers to get the most out of their Cisco products and solutions, as well as address their challenges and opportunities in a flexible and effective way.

NEW QUESTION # 125
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