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Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Fundraising and Donation Management22%- Gift management and acknowledgement
  • 1. Receipting and acknowledgement processes
  • 2. Donation lifecycle tracking
- Donation and payment processing
  • 1. One-time and recurring donations
  • 2. Soft credits and matching gifts
  • 3. Payment gateway integration
Topic 2: Reporting and Analytics5%- NPSP-specific reports and dashboards
  • 1. LYBUNT, SYBUNT, and giving reports
  • 2. Household and donor analytics
Topic 3: Solution Design and Implementation20%- Deployment and change management
  • 1. Governance and maintenance best practices
  • 2. Testing and deployment strategies
- Requirements gathering and solution design
  • 1. Aligning NPSP features with nonprofit needs
  • 2. Declarative vs custom development
Topic 4: Data Management and Quality15%- Data import and export
  • 1. Bulk data operations
  • 2. NPSP Data Import Tool vs Data Loader
- Duplicate management and data cleaning
  • 1. Data validation and governance
  • 2. Matching rules and deduplication
Topic 5: Nonprofit Success Pack Overview and Architecture15%- NPSP settings and configuration framework
  • 1. Package configuration options
  • 2. Global settings and customizations
- NPSP core components and data model
  • 1. Household and account models
  • 2. NPSP object structure and relationships
  • 3. Contact relationships and affiliations
Topic 6: Program and Service Delivery18%- Program Management Module (PMM)
  • 1. Participant tracking and outcomes
  • 2. Programs, engagements, and services
- Case management and client services
  • 1. Service delivery tracking
  • 2. Nonprofit Cloud Case Management integration

>> NP-Con-101 Practice Questions <<

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The web-based format gives results at the end of every Salesforce NP-Con-101 practice test attempt and points the mistakes so you can get rid of them before the final attempt. This online format of the Salesforce Certified Nonprofit Success Pack Consultant (NP-Con-101) practice exam works well with Android, Mac, Windows, iOS, and Linux operating systems.

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions (Q52-Q57):

NEW QUESTION # 52
A nonprofit organization is migrating from a standard Salesforce org to an NPSP org. It has a large volume of contacts. The nonprofit organization is considering using an Individual ("Bucket") account model. What are two considerations in this situation?

Answer: B,C

Explanation:
When considering the Individual ("Bucket") account model for a nonprofit organization migrating to an NPSP org:
Legacy Account Model: The Individual account model is considered a legacy option and is not recommended for new implementations due to limitations in scalability and flexibility.
Account Data Skew: With a large volume of contacts, using the Individual account model can lead to data skew issues, where too many contacts are associated with a single account, causing performance and reporting challenges.
It is advisable to consider other account models like the Household Account Model, which is more suitable for managing large volumes of contacts.
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Managing Account Models in NPSP


NEW QUESTION # 53
A nonprofit provides after-school programs to historically underserved youth. The nonprofit wants to track each program and the status of youth enrolled in the program.
Which set of objects within the Program Management Module should a consultant use to track the programs and enrollments?

Answer: D

Explanation:
https://trailhead.salesforce.com/content/learn/modules/program-management-with-nonprofit-cloud/manage-nonprofit-programs-with-salesforce To track each program and the status of youth enrolled in the program using the Program Management Module (PMM) in Salesforce, the consultant should use the "Programs" and "Program Engagements" objects.
Key Features:
Programs: This object represents the various programs offered by the nonprofit. Each program can have multiple engagements and activities associated with it.
Program Engagements: This object tracks the involvement of individuals (youth in this case) in specific programs. It allows the nonprofit to monitor the status and progress of each participant within the program.
Steps to Implement:
Set Up Programs:
Navigate to the Programs tab.
Create records for each after-school program offered by the nonprofit.
Track Engagements:
Navigate to the Program Engagements tab.
Create records for each youth enrolled in the programs, linking them to the appropriate program and tracking their status.
Salesforce Program Management Module Documentation
Salesforce Trailhead: Program Management for Nonprofits


NEW QUESTION # 54
The requirements for a Salesforce implementation have been gathered, but there are teams with competing priorities and the overall project goals are undefined.
What are two reasons a project team must define goals?
Choose 2 answers

Answer: B,D

Explanation:
Defining goals is crucial for any project, including Salesforce implementations. Goals help ensure that the project has a clear direction and measurable outcomes. Here are the reasons:
Measure and Prove Results (B):
Setting clear goals allows the project team to measure progress and success. It provides a benchmark against which results can be compared, helping to demonstrate the project's impact and value.
Define a Clear Purpose (C):
Goals help articulate the purpose of the project, providing clarity and focus. This ensures that all team members understand the objectives and work towards a common aim, reducing confusion and aligning efforts.
Salesforce Project Management Best Practices
Salesforce Trailhead: Define Project Goals and Objectives


NEW QUESTION # 55
Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?
Choose 2 answers

Answer: A,C

Explanation:
The PMM has two main objects -Programs and Services- and several objects that connect those objects together with contacts and household accounts In the Program Management Module (PMM), the objects that are directly connected to objects in Nonprofit Cloud Case Management are:
Case:
Cases in Nonprofit Cloud Case Management are used to track client issues and support needs.
They can be directly related to program participants and services provided, allowing for comprehensive case management.
Service Delivery:
Service Deliveries represent the specific services provided to clients, such as counseling sessions, classes, or other forms of assistance.
They are essential for tracking the outcomes and effectiveness of the nonprofit's programs and are directly connected to case management processes.
Salesforce Nonprofit Cloud Case Management Guide
Salesforce Program Management Module (PMM) Documentation


NEW QUESTION # 56
A nonprofit stores a government-issued personal identification number on each constituent's Contact record in an encrypted field.
What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users?

Answer: B

Explanation:
To ensure a subset of org users can fully access the government-issued personal identification number stored in an encrypted field on Contact records, the consultant should enable the "View Encrypted Data" system permission on a Permission Set:
View Encrypted Data System Permission:
This permission allows users to view the full unmasked value of encrypted fields.
It is necessary for users who need to access sensitive data stored in encrypted fields.
Steps to Enable the Permission:
Create or update a Permission Set in Salesforce.
Enable the "View Encrypted Data" permission in the System Permissions section of the Permission Set.
Assign the Permission Set to the appropriate subset of users who require access to the encrypted data.
Security Considerations:
Ensure that only trusted and authorized users are granted this permission due to the sensitive nature of the data.
Regularly review and audit Permission Set assignments to maintain security and compliance.
By enabling the "View Encrypted Data" permission, the nonprofit ensures that authorized users can access sensitive data as needed for their roles.
Salesforce Help: View Encrypted Data Permission
Salesforce Security Documentation


NEW QUESTION # 57
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