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| Certification Vendor: | Registered Insurance Brokers of Ontario (RIBO), Insurance Institute of Canada (IIC) |
|---|---|
| Exam Name: | RIBO Level 1 Entry-Level Broker Exam |
| Exam Number: | RIBO-Level-1 |
| Related Certifications: | RIBO Level 2 Technical/Commercial Broker License RIBO Level 3 Management Broker License |
| Exam Format: | Multiple-choice questions |
| Available Languages: | English |
| Exam Duration: | 180 minutes |
| Real Exam Qty: | 100 scored + 15 unscored pilot questions |
| Exam Price: | 300 USD / CAD 300 |
| Certificate Validity Period: | Annual renewal required |
| Passing Score: | 75% (75/100) |
| Recommended Training: | RIBO Official Study Materials & Exam Blueprint Insurance Institute of Canada Preparation Courses |
| Exam Registration: | Insurance Institute of Canada (IIC) Insurance Brokers Association of Ontario (IBAO) |
| Sample Questions: | IIC RIBO-Level-1 Sample Questions |
| Exam Way: | Online remote proctored or in-person at approved test centers |
| Pre Condition: | Minimum 18 years old; valid criminal record check; meet suitability requirements; no prior RIBO license required |
| Official Syllabus URL: | https://www.ribo.com/getting-a-license/individual-licenses/new-applicants/examinations/level-1-entry-level-broker-exam/ |
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NEW QUESTION # 75
Nancy called Hula Brokers to set up a new policy. She told them she is picking up her vehicle at 9:00 pm on September 1st, 2025. When does Nancy's policy expire?
Answer: C
Explanation:
This question tests a fundamental technical detail of the Ontario Automobile Policy (OAP 1). In the Legal and Regulatory Compliance and Insurance Product Knowledge domains, a broker must know the standard
"Inception and Expiry" times for all automobile policies in Ontario.
According to the RIBO Level 1 Blueprint, all standard automobile policies are deemed to begin and end at 12:
01 am local time at the address of the named insured. This is a legislated standard designed to provide a uniform "handover" period and avoid gaps in coverage during transitions between insurers. Even though Nancy picks up her vehicle at 9:00 pm on September 1st, the insurance term is recorded as beginning at 12:01 am that day to ensure she is fully covered from the moment she takes delivery.
Consequently, for a standard one-year term, the policy will expire at 12:01 am on the anniversary date- September 1st, 2026 (Option B). This means that Nancy is technically uninsured starting at 12:02 am on that day unless the policy is renewed.
The broker's role in Consulting and Advising is to ensure the client understands these specific "minute-by- minute" boundaries. Failing to explain the 12:01 am rule could lead to a situation where a client mistakenly believes they have until the "end of the day" to renew, resulting in a lapse of coverage. This technical precision is essential for Information Management, ensuring that the Certificate of Automobile Insurance accurately reflects the legal term of the contract as mandated by the Insurance Act of Ontario.
NEW QUESTION # 76
Angela has an automobile policy with Maple Insurance that renews on August 1, 2026. Before July 1, 2026, Angela had Income Replacement Benefits, Caregiver Benefits, and Housekeeping Benefits included in her policy. Angela does not request any changes. Under the updated Statutory Accident Benefits Schedule (SABS), what happens to these benefits after July 1, 2026?
Answer: B
Explanation:
This question addresses the significant 2026 SABS Reform in Ontario, which takes effect on July 1, 2026.
Under this reform, many previously mandatory benefits-such as Income Replacement, Caregiver, and Housekeeping-transition to being optional benefits. The RIBO Level 1 Blueprint requires brokers to understand the transition rules for existing policyholders to avoid coverage gaps and ensure Legal and Regulatory Compliance.
For policies already in force before July 1, 2026, the existing contract remains legally binding until its expiry or renewal date. This means Angela's coverage does not "drop off" or change mid-term on July 1. Her benefits continue under the old rules until her specific renewal date of August 1, 2026. At the point of renewal, the "existing member" transition rule applies: to protect consumers, insurers are required to automatically renew the existing coverage levels as optional selections unless the client expressly chooses to opt out or change them. This ensures that a client who forgets to review their renewal notice is not suddenly left without critical income protection.
As part of the Consulting and Advising competency, a broker must proactively inform clients like Angela that while her benefits are safe until August, her next renewal will reflect a shift from "mandatory" to "optional" status. The broker must conduct a "Needs Assessment" to confirm if these optional benefits still align with her lifestyle (e.g., if she has external disability insurance). Failure to explain this change could lead to an Errors and Omissions (E&O) claim if the client later removes the benefits to save money without understanding the loss of protection. The reform shifts the burden of "choice" to the consumer, making the broker's role as an expert navigator of the OAP 1 more vital than ever.
NEW QUESTION # 77
Justin, the Insured, had a fire in his garden shed. His garden tools and outdoor chairs were inside the shed when the fire happened. Everything was destroyed during the fire. Justin has a homeowners comprehensive form subject to a deductible of $500. Which section of the policy would pay for this loss?
Answer: B
Explanation:
The correct answer is C because in a standard homeowners policy, the garden shed is normally insured as a detached private structure , which falls under Coverage B , while the garden tools and outdoor chairs are movable belongings and are therefore insured as personal property under Coverage C .
This question tests a broker's understanding of the basic structure of a homeowners form. Coverage A applies to the dwelling itself, meaning the main residential building. A separate shed is not part of the main dwelling, so it is not usually covered under Coverage A. Coverage B is intended for structures on the premises that are detached from the home, such as sheds, fences, or detached garages. Coverage C applies to contents and personal belongings owned by the insured, including tools, furniture, and outdoor household items, subject to policy terms and limits. Coverage D is generally for additional living expenses , not physical property damage.
Because the fire destroyed both the detached shed and the contents inside it, the claim would be divided by section: the shed under Coverage B and the tools/chairs under Coverage C . From a RIBO perspective, this is a core property insurance classification question.
NEW QUESTION # 78
A client is upset because their premium increased significantly even though they have had no claims. How should the Broker handle this situation to maintain the relationship?
Answer: C
Explanation:
This question tests the Relationship Management and Consulting and Advising competencies. A broker's value lies in their role as an intermediary and a market expert who provides context and solutions during difficult "Hard Market" cycles.
Under the RIBO Code of Conduct, a broker must be "candid and honest." Option B is the professional standard because it combines Education with Action. The broker should explain that premiums are driven by macro-economic factors (like the rising cost of parts/labor and the frequency of catastrophic weather events) rather than just the individual's claim history. This helps the client understand that the increase is not a
"penalty" but a reflection of the rising cost of risk.
Furthermore, the broker fulfills their duty by offering a "Market Search" (Remarket). This demonstrates that the broker is working for the client, not the insurer. Choosing Option D (commission rebating) is strictly prohibited as professional misconduct under Regulation 991, Section 15. Option A is a failure of Professionalism, as the broker is abdicating their responsibility to provide service.
The RIBO Level 1 Blueprint emphasizes that high-quality Consulting and Advising can turn a negative interaction into an opportunity to demonstrate the broker's expertise. By managing the client's expectations through clear Information Management and a proactive search for better rates, the broker strengthens the Broker-Client Relationship and ensures long-term client retention.
NEW QUESTION # 79
Your client has been renting a house and carries a Tenants Comprehensive policy through your office. They are getting married soon and has just bought a house into which they will soon move. Which of the following actions should you NOT do?
Answer: B
NEW QUESTION # 80
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