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| Section | Weight | Objectives |
|---|---|---|
| User Stories and Acceptance Criteria | 18% | - Write clear, testable acceptance criteria - Define components of effective user stories - Document and maintain user stories |
| Requirements Gathering and Management | 18% | - Document and manage requirements in version control - Engage stakeholders to elicit, validate and prioritize requirements - Distinguish between scope, requirements and user stories |
| Development Support and User Acceptance | 12% | - Support solution development and clarify requirements - Validate solution against requirements - Plan and execute user acceptance testing |
| Change Management and Enablement | 17% | - Identify change impacts and risks - Support adoption and training activities - Develop change enablement strategies |
| Customer Discovery | 17% | - Understand BA roles across implementation lifecycle - Assess current state of existing products and processes - Define project scope based on business strategies, goals and challenges - Document business processes and scope |
| Solution Design and Documentation | 18% | - Create functional specifications and design documents - Map business processes to Salesforce capabilities - Translate requirements into Salesforce solution design |
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NEW QUESTION # 302
Cloud Kicks (CK) is planning a project to optimize its lead to cash process. CK needs someone to analyze data and draw business insights, understand business processes, and guide the business to the best implementation for the project.
Which role does CK need?
Answer: C
Explanation:
The role of the Business Analyst aligns with CK's needs for analyzing data, understanding business processes, and guiding implementation:
* Core Responsibilities: A BA bridges the gap between business needs and technical solutions, ensuring optimal process improvements like the lead-to-cash process.
* Salesforce Role Expectations: Salesforce BAs are trained to analyze data, document processes, and recommend best practices for implementations.
* Collaborative Approach: A BA works closely with stakeholders, solution architects, and administrators to ensure successful project delivery.
NEW QUESTION # 303
Sales leadership at 230Cloud Kicks (CK) is concerned about the limited adoption of Salesforce at the company. Salesforce implementation includes many custom pages. Multiple users have complained about wa.t.ng a long time for key functionality to display
Answer: A
Explanation:
Explanation
The business analyst should monitor the Lightning Usage App to address the concern of sales leadership about the limited adoption of Salesforce at Cloud Kicks. The Lightning Usage App is a tool that tracks and reports on how users are engaging with Salesforce in Lightning Experience. The Lightning Usage App can help measure and improve user adoption by showing metrics such as daily and monthly active users, usage by browser and device type, usage by profile and permission set, feature adoption, performance, and feedback.
The business analyst should monitor the Lightning Usage App to identify trends, patterns, issues, or opportunities related to user adoption and take actions accordingly. Running the Lightning page layout is not an action that the business analyst should take to address the concern of sales leadership about the limited adoption of Salesforce at Cloud Kicks. Running the Lightning page layout is a process that optimizes a page layout for Lightning Experience by removing unsupported components, adding supported components, and rearranging components based on best practices. Running the Lightning page layout can help improve user experience and satisfaction but does not measure or improve user adoption directly. Enabling Debug Logs is not an action that the business analyst should take to address the concern of sales leadership about the limited adoption of Salesforce at Cloud Kicks. Enabling Debug Logs is a process that captures information about database operations, system processes, and errors that occur when executing a transaction or running unit tests.
Enabling Debug Logs can help troubleshoot issues and errors but does not measure or improve user adoption directly.
References:https://trailhead.salesforce.com/en/content/learn/modules/lightning-experience-rollout/lightning-expe
NEW QUESTION # 304
What are the business analyst's responsibilities during the analyze phase of the Salesforce implementation lifecycle?
Answer: C
Explanation:
Explanation
The business analyst's responsibilities during the analyze phase of the Salesforce implementation lifecycle are to gather business requirements, create process maps, and write user stories. These activities help the business analyst understand the current state, future state, and gaps of the business processes and translate them into clear and actionable requirements for the solution design and development teams. Completing testing, building training materials, and eliciting requirements for the next iteration are responsibilities during the validate phase of the Salesforce implementation lifecycle. Creating a data dictionary, writing end user documentation, and reviewing test scripts are responsibilities during the prepare phase of the Salesforce implementation lifecycle.
References:
https://trailhead.salesforce.com/content/learn/modules/business-analysis-for-salesforce-projects/understand-the-s
NEW QUESTION # 305
When creating a new User how can the Admin make sure a temporary password is generated?
Answer: C
Explanation:
Explanation
Selecting "Generate Passwords and notify the user via email." is how the Admin can make sure a temporary password is generated when creating a new User. Selecting "Temporary Password and Confirmation Email Required" is not a valid option when creating a new User. There are temporary passwords available for setup of new users in Salesforce. This is a default feature, but it requires setup by selecting the correct option.
References: https://help.salesforce.com/s/articleView?id=sf.users_add.htm&type=5
NEW QUESTION # 306
Cloud Kicks leadership wants to use custom code for functionality that can easily be created declaratively in Sates Cloud. The business analyst (BA) has been asked to advise leadership on how these approaches impact their solution options.
What is one of the BA's strongest arguments for using configuration over code?
Answer: A
Explanation:
Explanation
One of the BA's strongest arguments for using configuration over code is that configuration provides faster speed to market. Speed to market is the time it takes to deliver a product or service from conception to launch.
Speed to market is important for gaining competitive advantage,meeting customer demand, and maximizing revenue potential. Configuration provides faster speed to market than code because it allows for creating and modifying functionality in Salesforce without writing code or deploying changes. Configuration can be done by using point-and-click tools such as App Builder, Process Builder, Flow Builder, Lightning Web Components Builder, etc., which are easy to use and require less technical skills than coding. Configuration also reduces the risk of errors or bugs that may occur with code and require more testing or debugging time.
References:https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-functional-requirements/
NEW QUESTION # 307
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