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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Data Foundations (CMDB and CSDM) |
| Exam Number: | CIS-DF |
| Real Exam Qty: | 60 |
| Passing Score: | 70% |
| Related Certifications: | ServiceNow Certified Implementation Specialist - Discovery ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist - CMDB ServiceNow Certified Implementation Specialist - Service Mapping |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | No fixed expiration; requires maintenance via ServiceNow release-based delta updates |
| Exam Format: | Proctored Online Exam, Multiple Choice |
| Available Languages: | English |
| Exam Price: | $300 USD |
| Recommended Training: | ServiceNow CMDB Fundamentals Training ServiceNow CSDM Framework Overview |
| Exam Registration: | ServiceNow Training and Certification Portal |
| Sample Questions: | ServiceNow CIS-DF Sample Questions |
| Exam Way: | Online proctored exam or authorized testing center |
| Pre Condition: | Recommended: ServiceNow Certified System Administrator (CSA) or equivalent experience with CMDB and ServiceNow platform fundamentals |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification.html |
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NEW QUESTION # 107
Which roles must be assigned to a user who will either configure CMDB Data Manager or work on tasks generated by CMDB Data Manager?
(Choose two options.)
Answer: A,D
Explanation:
The two applicable roles are cmdb_dm_admin and cmdb_dm_user . The administrative role provides permission to configure, publish, and manage CMDB Data Manager policies. These policies govern activities such as attestation, certification, retirement, archival, and deletion of CI records.
The user role provides access to the operational work generated by those policies. Assigned users can review and complete applicable Data Manager tasks through the My Work tab in CMDB Workspace.
The alternative role names data_manager_user and data_manager_admin do not represent the CMDB Data Manager roles tested in this question. The distinction is important: policy administrators configure governance controls in the Management area, while task users act on the resulting assignments. CMDB Data Manager therefore separates policy administration from task execution through these two roles.
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NEW QUESTION # 108
Which is a purpose or requirement ofCMDB Data Managerin ServiceNow?
Answer: C
Explanation:
TheCMDB Data Managercapability inServiceNowis designed to supportCMDB governance, specifically arounddata lifecycle management. Its primary purpose is to ensure that CI records areretained, archived, and deletedin accordance with definedretention policies, regulatory requirements, and organizational data governance standards.
As CMDBs mature, they naturally accumulate obsolete, retired, or decommissioned CIs. If these records are not properly managed, they negatively impact CMDB health, reporting accuracy, discovery reconciliation, and performance. CMDB Data Manager addresses this byautomating the archival and deletion of recordsonce lifecycle conditions and retention thresholds are met.
Option A is incorrect because encryption of archived records is handled by platform-level security and data protection features, not CMDB Data Manager. Option B is also incorrect becauserelationship rule enforcementis managed through CSDM guidance, CMDB relationship rules, and identification/reconciliation logic-not by CMDB Data Manager.
By automating retention-based archival and cleanup, CMDB Data Manager helps organizations maintain alean, compliant, and high-quality CMDB, which directly supports CMDB Health metrics such as correctness and compliance.
Therefore, the correct and verified answer isOption C.
NEW QUESTION # 109
(Choose 2 options)
A CMDB Administrator wants to create aCMDB queryto findall databases located in Seattle that are connected to application services. They also want toinclude incidents related to those databases.
Which actions should be taken to build this query?
Answer: B,D
Explanation:
When building advanced CMDB queries usingCMDB Query BuilderinServiceNow, the correct approach is to modelCI scope,relationships, andtask contextexplicitly on the canvas.
To limit results to databases in a specific location, the administrator mustfilter the Database CI nodeby the Location attribute. Therefore,Option Cis required to scope the query toDatabase CIs where Location = Seattle.
To includeIncidents related to those databases, the Incident table must be added from theNon-CMDB Tableslist and linked through thetask_cirelationship. This is exactly whatOption Aprovides. CMDB Query Builder separates CMDB tables (CIs) from task and transactional tables, so incidents must be explicitly added from the Non-CMDB section.
Option B is incorrect because property columns on Application Services do not scope databases or incidents.
Option D is unnecessary because relationship depth alone does not include non-CMDB task data and does not filter by location.
Thus, the correct actions areA (add Incident table)andC (filter Database by location).
NEW QUESTION # 110
Which ServiceNow solutions create automatic relationships? (Choose 2 options)
Answer: A,B
Explanation:
Automatic relationship creation is fundamental to maintaining a service-aware and trustworthy CMDB. In ServiceNow, this capability is primarily delivered by Discovery and Service Mapping.
Discovery (Option C) automatically identifies infrastructure components--such as servers, network devices, and storage--and creates technical relationships between them (for example, "runs on,"
"connected to," or "depends on"). These relationships form the backbone of infrastructure dependency mapping.
Service Mapping (Option B) builds on Discovery by creating application- and service-level relationships. It maps how application components interact across servers, databases, and middleware, resulting in accurate Application Service models aligned with CSDM. These relationships are created and maintained automatically as the environment changes.
NEW QUESTION # 111
Drag and drop the CMDB Health Dashboard metric to the description.
Answer:
Explanation:
Explanation:
* Duplicate identifies data quality issues where the same asset is modeled more than once, violating CMDB trust principles.
* Required ensures minimum viable CI creation and update-critical for ingestion and lifecycle integrity.
* Orphan highlights broken relationships, which directly impact impact analysis, Service Mapping, and Change Management.
* Stale flags CIs that are no longer being refreshed by Discovery or other sources but still exist in the CMDB.
* Recommended improves completeness and usability, supporting operational and reporting use cases without being mandatory.
* Audit validates data correctness by comparing CI field values against predefined templates or policies.
This exact mapping is what ServiceNow expects in CMDB Health Dashboard-related exam questions and real-world implementations.
NEW QUESTION # 112
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