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| Section | Weight | Objectives |
|---|---|---|
| Quality of Service (QoS) | 15% | - Describe problems that can lead to poor voice and video quality (Jitter, Latency, Packet loss) - Describe the QoS requirements for these applications (Voice, Video, Data) - Describe the class models for providing QoS (DiffServ, IntServ) - Configure LLQ (class map, policy map, service policy) |
| Collaboration Applications | 5% | - Configure Cisco Unity Connection (MWI, SIP integration) - Configure Cisco Jabber (Switching modes, Deployment modes) |
| Call Control | 25% | - Configure globalized call routing in CUCM (Route patterns, Translation patterns, Standard Local Route Group) - Implement toll fraud prevention on CUCM - Describe the Cisco Unified Communications Manager (CUCM) digit analysis process - Describe Mobile and Remote Access (MRA) |
| Cisco IOS XE Gateway and Media Resources | 15% | - Configure voice gateway elements (DTMF, Voice translation rules, Codec preference lists, VoIP and POTS dial peers) - Troubleshoot IOS XE dial plans and dial peer matching - Describe IOS XE media resources (Conferencing, MOH, Transcoding) |
| Infrastructure and Design | 20% | - Describe the key design elements of the following: Sizing, Bandwidth, High availability, Disaster recovery, Dial plan, Security (certificates, SRTP, TLS) - Troubleshoot network components in a Cisco collaboration solution (DNS, NTP, CDP/LLDP, IP connectivity, Firewall traversal) - Describe the purpose of Edge devices in the Cisco Collaboration architecture (Expressway, CUBE) |
| Protocols, Codecs, and Endpoints | 20% | - Identify the appropriate codec for a given scenario (G.711, G.729, Opus) - Configure and troubleshoot endpoint registration (On-premises, CUCM, Expressway) - Troubleshoot these elements of a SIP conversation (SDP, Offer/Answer model, DTMF, Early media) - Describe SIP interworking between CUCM and Cisco Expressway |
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NEW QUESTION # 159
Which recommendation is the best practice for marking video and voice media in a cisco Unified Communications network?
A)
B)
C)
D)
Answer: A
NEW QUESTION # 160
An administrator troubleshoots a DNS issue with Cisco UCM and observes that the hostname resolution returns the wrong IP address The DNS team Informs the administrator that the A'AAA record was recently updated on the DNS server Which action must be taken on Cisco UCM to reflect the correct entries?
Answer: B
NEW QUESTION # 161 
Refer to tho exhibit. A customer reports that SIP voice calls are using G.711 codec instead of G.729. The administrator checks the SIP signaling in the logs and sees the SDP shown. What will the administrator see in the logs if the right configuration change was made to resolve the issue?
Answer: B
NEW QUESTION # 162
An engineer must configure switch port 5/1 to send CDP packets to configure an attached Cisco IP phone to trust tagged traffic on it's access port. Which command is required to complete the configuration?
Answer: C
NEW QUESTION # 163
Refer to the exhibit.
Refer to the exhibit. When making a call to a Mobile and Remote Access client, what are the combinations of protocol on each of the different sections A-B-C?
Answer: A
NEW QUESTION # 164
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