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| Section | Weight | Objectives |
|---|---|---|
| Change Management and Training | 13% | - Define support processes and escalation paths - Plan and execute change management activities - Develop user adoption strategy and documentation - Create training materials and end-user guides |
| Analytics and Monitoring | 13% | - Monitor site performance and user engagement - Implement error handling and logging - Configure Site.com analytics and reporting - Conduct user feedback collection and optimization |
| Solution Design and Business Logic | 28% | - Design Experience Cloud site architecture (themes, templates, branding) - Implement security model (profiles, permission sets, sharing rules) - Set up and manage CMS content and files - Design data access and visibility rules - Configure Lightning Web Components for customizations - Configure navigation, menus, and site structure |
| Implementation and Integration | 28% | - Integrate external systems via APIs and connected apps - Implement search functionality and content tagging - Build and configure Experience Builder pages and components - Configure email and notification templates - Configure SSO and authentication providers - Implement Einstein bots and chat functionality |
| Discovery and Scoping | 18% | - Assess organizational readiness for digital transformation - Understand customer business objectives and challenges - Identify key stakeholders and user personas - Define scope and create solution design |
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NEW QUESTION # 103
A consultant is in the process of designing the sharing and visibility model for Cloud (CK) new hiking site built on experience Cloud. The consultant knows that CK plans to use the Customer Community License type.
What limitations should the consultant consider related to sharing and visibility for this license type?
Answer: D
Explanation:
The limitation that the consultant should consider related to sharing and visibility for the Customer Community license type is A. The Customer Community license type is a license type that allows external users to access your Experience Cloud site through a customer account. Customer Community users have limited access and visibility to data in your Salesforce org, and they cannot use roles or sharing rules to share records. To share records with Customer Community users, you need to use SharingSets, which are features that allow you to share records based on common account or contact fields.
NEW QUESTION # 104
The system administrator at Get Cloudy Consulting is trying to import Customer Portal users to the newly created Experience Cloud. However, the import failed.
What could be two reasons for this failure?
Choose 2 answers
Answer: B,D
Explanation:
Two reasons for the import failure are A andD. To import Customer Portal users to the Experience Cloud, you need to have a portal role record and a contact record for each user. A portal role record is a record that defines the role of a portal user in the portal hierarchy. A contact record is a record that contains the personal information of a portal user, such as name, email, phone, etc. If these records are missing, the import will fail.
NEW QUESTION # 105
Universal Containers has recently launched a site for its retailers. Retailersare able to collaborate with other retailers around topics; however, retail managers aren't able to see records owned by their peers and subordinates.
What should be done to resolve the issue?
Answer: A
Explanation:
Super User access is a feature that allows you to grant access to records owned by other users who have the same role or a role below them in the role hierarchy. You can use Super User access to give retail managers access to records owned by their peers and subordinates.
NEW QUESTION # 106
Bloomington Caregivers (BC) wants to streamline back-end processes and workflows for its employees. BC recently learned about lightning Bolt solutions for employees at a world tour event.
Where should BC look for potential Lightning Bolt solutions?
Answer: C
Explanation:
Salesforce AppExchange is a marketplace where customers can find and install pre-built solutions for various industries and use cases. Lightning Bolt solutions are industry-specific templates that include themes, components, pages, and business logic. They are built by Salesforce partners and can be customized to fit specific needs3
NEW QUESTION # 107
Which three considerations should be made when using Criteria-Based Audiences? Choose 3 answers
Answer: A,C,D
NEW QUESTION # 108
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