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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Sales Cloud Data Model and Configuration15%- Standard and Custom Objects
  • 1. Account and Contact Relationships
    • 2. Lead Conversion Process
      Topic 2: Sales Analytics and Reporting12%- Reports and Dashboards
      • 1. Sales Performance Metrics
        Topic 3: Sales Process Automation20%- Sales Processes and Record Types
        • 1. Sales Path and Guidance
          • 2. Approval Processes
            Topic 4: Sales Productivity Features12%- Collaboration and Productivity Tools
            • 1. Email Integration and Activity Management
              Topic 5: Lead Management12%- Lead Assignment and Routing
              • 1. Lead Scoring and Conversion Rules
                Topic 6: Opportunity Management14%- Opportunity Lifecycle
                • 1. Products and Price Books
                  • 2. Stages and Forecasting
                    Topic 7: Data Management and Integration15%- Data Quality and Import Tools
                    • 1. Duplicate Management
                      • 2. Data Loader and Import Wizard

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                        Salesforce Certified Sales Cloud Consultant Sample Questions (Q140-Q145):

                        NEW QUESTION # 140
                        CORRECT TEXT
                        Campaign ROI calculation

                        Answer:

                        Explanation:
                        Total
                        Value of Opportunities Won - Actual Cost/Actual Cost


                        NEW QUESTION # 141
                        CORRECT TEXT
                        What are key benefits to Salesforce to Salesforce functionality?

                        Answer:

                        Explanation:
                        Enables
                        business collaboration within and across Salesforce orgs Facilitates the sharing of leads, accounts, contacts, tasks, product, case, attachment or customer objects with partners that use SFDC inreal time Allows for 100% visibility for partner activity, management of pipeline and or the integration of business processes with updates from workflow and assignment rules


                        NEW QUESTION # 142
                        How do territories affect forecasts?

                        Answer:

                        Explanation:
                        When youenable territory management for your organization, your forecast data is derived from the opportunities that are associated with the accounts in your territories.
                        Users will have a different forecast for each territory to which they are assigned.


                        NEW QUESTION # 143
                        Universal publications are a publishing house that sells online subscriptions for its leading magazine.
                        Customers can make a single Payment, or set up to pay weekly, monthly or quarterly. Universal Publications wants to use opportunities to track and report on these subscription deals. What should a consultant recommend to meet this requirement?

                        Answer: B


                        NEW QUESTION # 144
                        Your company sells large mainframes that are delivered in one delivery but are paid for with several regular
                        installments. What type of schedule should you set up?

                        Answer: A


                        NEW QUESTION # 145
                        ......

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