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The EXIN ITILFND_V4 Exam is based on the ITIL 4 Foundation syllabus, which covers the following topics: service management concepts, the four dimensions of service management, the ITIL service value system, ITIL management practices, and key ITIL concepts. The syllabus also covers the ITIL guiding principles, which are a set of recommendations that can be used to guide an organization in adopting and adapting ITIL 4.

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EXIN ITILFNDv4 or ITIL 4 Foundation exam is an essential certification for IT professionals who want to enhance their knowledge and skills in service management. It covers a range of topics, including the ITIL service value system, service management practices, and key concepts of ITIL. By passing ITILFND_V4 Exam, candidates can demonstrate their expertise in IT service management and improve their career prospects.

EXIN ITIL 4 Foundation Sample Questions (Q34-Q39):

NEW QUESTION # 34
Which is the correct combination of items that makes up an IT service?

A. Customers, providers and documents
B. People, processes and customers
C. Information technology, people and processes
D. Information technology, networks and people

Answer: C

NEW QUESTION # 35
What is a recommendation of the 'focus on value' guiding principle?

A. Focus on value for the service provider first
B. Focus on the value of new and significant projects first
C. Make 'focus on value' a responsibility of the management
D. Focus on value at every step of the improvement

Answer: D

NEW QUESTION # 36
Which processes are responsible for the regular review of underpinning contracts?

A. Supplier management and service level management
B. Supplier management and change management
C. Supplier management and availability management
D. Availability management and service level management

Answer: A

NEW QUESTION # 37
A good way to apply the ITIL guiding principle 'focus on value' is to:

A. Understand the whole, but do something
B. Understand why services are used by service consumers
C. Do less tasks but in a better way with higher quality
D. Be aware of system complexity

Answer: B

NEW QUESTION # 38
What is recommended by the guiding principle 'progress iteratively with feedback'?

A. An improvement initiative that is broken into a number of manageable sections
B. A current state assessment that is carried out at the start of an improvement initiative
C. An assessment of how all the parts of an organization will affect an improvement initiative
D. The identification of all interested parts at the start of an improvement initiative

Answer: A

NEW QUESTION # 39
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