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| Section | Weight | Objectives |
|---|---|---|
| Remediation and Response Processes | 20% | - Remediation Tasks
|
| Getting Data into Vulnerability Response | 20% | - Vulnerabilities and Vulnerable Items
|
| Vulnerability Response Configuration and Administration | 20% | - Workspaces and Dashboards
|
| Reporting and Operational Best Practices | 15% | - Metrics and KPIs
|
| Vulnerability Response Applications and Modules | 25% | - About ServiceNow Security Operations
|
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NEW QUESTION # 75
SLAs are used to ensure VUL are processed in a timely matter. Which field is used to determine the expected timeframe for remediating a VIT?
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-security-management/page/product/vulnerability- response/concept/time-to-remediate-rules.html
NEW QUESTION # 76
Which of the following is used when building Remediation Tasks? (Choose three.)
Answer: A,B,C
Explanation:
Comprehensive and Detailed Explanation From ServiceNow Vulnerability Response - Manual Remediation Task Creation and Filtering:
The correct answers are B. Filter Groups, C. Condition Builder, and D. Manual Selection.
ServiceNow Vulnerability Response provides three primary filter types for defining the vulnerable items associated with manually created remediation tasks: Condition, Filter Group, and Manual.
B. Filter Groups: Filter Groups provide reusable sets of filtering criteria that identify vulnerable items sharing relevant characteristics. They are useful when administrators frequently create remediation tasks for similar asset populations or vulnerability categories.
C. Condition Builder: The Condition filter enables users to construct specific logical criteria for selecting vulnerable items. These conditions can include vulnerability severity, assignment group, configuration item characteristics, remediation status, and other accessible fields.
D. Manual Selection: Manual selection allows users to explicitly associate individual vulnerable items with a remediation task. This approach is appropriate when the required grouping cannot be described effectively using predefined filters.
Remediation tasks created with Condition or Filter Group filters can update their associated vulnerable items based on matching criteria. Manual selection provides direct control over membership.
Advanced Scripts are not one of the three standard filter types provided in the remediation task form.
Agent Intelligence Suggestion is not the standard mechanism for selecting the vulnerable items associated with a manually constructed remediation task.
Therefore, options B, C, and D directly correspond to the documented grouping mechanisms.
References: ServiceNow Vulnerability Response - Remediation Task Form Fields; Manually Create a Remediation Task; Refresh Vulnerable Items; Remediation Tasks and Remediation Task Rules Overview.
ServiceNow+2
NEW QUESTION # 77
Which is a common integration point between Vulnerability Response and Governance, Risk, and Compliance (GRC)? (Choose two.)
Answer: C,F
Explanation:
Comprehensive and Detailed Explanation From ServiceNow Vulnerability Response - Integration with Governance, Risk, and Compliance:
The correct answers are A. Risk Indicators and E. Policy Exceptions.
ServiceNow Vulnerability Response integrates with Governance, Risk, and Compliance (GRC) capabilities to connect technical vulnerability findings with organizational risk management, continuous monitoring, and policy governance processes.
A. Risk Indicators: Risk indicators provide a mechanism for evaluating vulnerability-related exposure in relation to business risks. ServiceNow supports continuous monitoring between GRC Risk Management and Vulnerability Response through indicator templates and business service relationships. Vulnerability information can be evaluated against defined criteria to identify high-impact exposure, generate risk issues, and support ongoing monitoring of enterprise risk posture.
E. Policy Exceptions: Policy exceptions enable organizations to formally manage situations where a vulnerability cannot be remediated within the required timeframe. Through GRC Policy and Compliance Management integration, remediation owners can request exceptions that include business justification, applicable control objectives, and validity dates. Approval decisions provide governance over temporary acceptance of vulnerability exposure.
Security incidents, problem records, and change requests are associated with other ServiceNow operational processes, principally Security Incident Response and IT Service Management.
Although Risk Events are part of GRC Risk Management, they are not one of the two integration mechanisms targeted by this question.
Risk indicators and policy exceptions collectively support risk-aware prioritization and controlled remediation exceptions.
References: ServiceNow GRC Risk Management - Manage Continuous Monitoring for Risks between Risk Management and Vulnerability Response; Vulnerability Response - Request an Exception Using GRC:
Policy and Compliance Management.
ServiceNow+2
NEW QUESTION # 78
ServiceNow ' s Vulnerability Response application has a baseline integration with which of the following as an authoritative and up-to-date information source about vulnerabilities?
Answer: D
Explanation:
Comprehensive and Detailed Explanation From ServiceNow Vulnerability Response - National Vulnerability Database Integration:
The correct answer is A. The National Institute of Standards and Technology ' s National Vulnerability Database.
ServiceNow Vulnerability Response provides integration with the National Vulnerability Database (NVD), maintained by the United States National Institute of Standards and Technology (NIST). NVD is an authoritative source of publicly disclosed vulnerability information, enriched with severity metrics, affected product information, and technical references.
The integration imports Common Vulnerabilities and Exposures (CVE) information, enabling ServiceNow to associate vulnerability findings from third-party scanners with standardized vulnerability intelligence.
NVD also provides Common Platform Enumeration (CPE) information, which helps identify affected hardware, software, and operating system products.
ServiceNow recommends performing the initial NVD and Common Weakness Enumeration (CWE) imports before importing findings from third-party vulnerability scanners. This sequence ensures that vulnerability records can be enriched and correlated appropriately.
The NIST National Vulnerability Database Integration - API (CVE only) is activated by default when the integration application is installed and executes automatically through a scheduled job.
The other options incorrectly identify the organization or misrepresent the name of the authoritative vulnerability database.
The integration enables consistent vulnerability identification, severity assessment, enrichment, and remediation prioritization throughout the Vulnerability Response lifecycle.
References: ServiceNow Vulnerability Response - Understanding the NVD Integrations; Importing Data with the NVD and CWE Integrations; NIST National Vulnerability Database.
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NEW QUESTION # 79
What Business Rule creates a Configuration Item from a Vulnerable Item record?
Answer: C
NEW QUESTION # 80
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