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| Section | Objectives |
|---|---|
| Topic 1: Information Security Management System (ISMS) based on ISO/IEC 27001 | - ISO/IEC 27001 requirements (Clauses 4–10)
|
| Topic 2: Fundamentals of Information Security Auditing | - Audit principles based on ISO 19011
|
| Topic 3: Planning and Initiating an Audit | - Audit program and planning activities
|
| Topic 4: Closing the Audit | - Audit reporting and follow-up
|
| Topic 5: Conducting an Audit | - Audit execution
|
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NEW QUESTION # 180
場景 4：品牌推廣公司是一家行銷公司，與美國一些最著名的公司合作。
為了降低內部成本，Branding公司已將軟體開發和IT服務台營運外包給Techvology公司兩年多。 Techvology公司擁有必要的專業技術，負責管理Branding公司的軟體、網路和硬體需求。 Branding公司已實施資訊安全管理系統(ISMS)，並通過了ISO/IEC 27001認證，這體現了其對維護高標準資訊安全的承諾。 Branding公司會定期對Techvology公司進行審核，以確保其外包營運的安全符合ISO/IEC 27001認證要求。
在上次審計中，Branding 的審計團隊確定了待審計流程和審計計畫。鑑於 Techvology 在過去一年中報告了兩起資訊安全事件，他們採用了基於證據的方法。審計重點在於評估這些事件的應對措施，並確保其符合外包協議的條款。審計首先對 Techvology 監控外包營運品質的方法進行了全面審查，以評估其提供的服務是否符合 Branding 的預期和既定標準。審計人員也核實了 Techvology 是否遵守了雙方之間簽訂的合約要求。這包括徹底審查外包協議中的條款和條件，以確保所有方面(包括資訊安全措施)都得到遵守。
此外，此次審計還包括對Techvology用於管理其外包業務和其他組織的治理流程進行嚴格評估。這一步驟對於品牌推廣至關重要，有助於核實是否已建立適當的控制和監督機制，以降低與外包安排相關的潛在風險。
審計人員對Techvology公司各級員工進行了訪談，並分析了事件處理記錄。此外，Techvology公司也提供了相關記錄，證明曾為員工進行事件管理意識培訓。根據收集到的信息，審計人員推測這兩起資訊安全事件都是由員工能力不足所造成。因此，審計人員要求查閱涉事員工的人事檔案，以核實其能力，例如相關經驗、證書以及參與培訓的記錄。
Branding公司的審計人員對所獲取證據的有效性進行了嚴格評估，並時刻警惕可能與已收到的記錄資訊的可靠性相矛盾或對其可靠性提出質疑的證據。在Techvology公司進行審計期間，審計人員秉持這項原則，對事件處理記錄進行了嚴格評估，並與不同級別和職能的員工進行了深入訪談。他們並未簡單地採信Techvology公司代表的說法，而是尋求確鑿的證據來支持代表們關於事件管理流程的說法。
根據以上情景，回答以下問題：
問題：
審計人員是否認真遵守了外包業務的審計流程？
Answer: A
Explanation:
Comprehensive and Detailed In-Depth Explanation:
* A. Correct Answer:
* ISO 19011:2018 (Guidelines for Auditing Management Systems) outlines diligent audit practices, including evidence-based assessment and professional skepticism.
* The auditors critically reviewed records, interviewed staff, and validated incident response effectiveness.
* They did not rely solely on verbal statements but sought concrete evidence, demonstrating due diligence and judgment.
* B. Incorrect:
* Employment contracts are not primary audit evidence for competence; training and certification records hold greater significance.
* C. Incorrect:
* The scenario does not mention that top management was excluded from interviews. However, their involvement is not mandatory for evaluating incident handling.
Relevant Standard Reference:
* ISO 19011:2018 Clause 6.4 (Conducting Audit Activities)
NEW QUESTION # 181
分類為 ______ 的資訊或資料不需要標記。
Answer: C
Explanation:
Information or data that are classified as public do not require labeling. Public information or data are those that are intended for general disclosure and have no impact on the organization's operations or reputation if disclosed. Labeling is a method of implementing classification, which is a process of structuring information according to its sensitivity and value for the organization. Labeling helps to identify the level of protection and handling required for each type of information. Information or data that are classified as internal, confidential, or highly confidential require labeling, as they contain information that is not suitable for public disclosure and may cause harm or loss to the organization if disclosed. References: : CQI & IRCA ISO 27001:
2022 Lead Auditor Course Handbook, page 34. : CQI & IRCA ISO 27001:2022 Lead Auditor Course Handbook, page 37. : [ISO/IEC 27001 LEAD AUDITOR - PECB], page 14.
NEW QUESTION # 182
為 ISMS 中的資訊安全風險評估流程選擇正確的順序。
要完成序列，請按一下要完成的空白部分，使其以紅色突出顯示，然後從下面的選項中按一下適用的文字。或者，您可以將選項拖曳到適當的空白處
Answer:
Explanation:
Explanation:
According to ISO 27001:2022, the standard for information security management systems (ISMS), the correct sequence for the information security risk assessment process is as follows:
* Establish information security criteria
* Identify the information security risks
* Analyse the information security risks
* Evaluate the information security risks
The first step is to establish the information security criteria, which include the risk assessment methodology, the risk acceptance criteria, and the risk evaluation criteria. These criteria define how the organization will perform the risk assessment, what level of risk is acceptable, and how the risks will be compared and prioritized.
The second step is to identify the information security risks, which involve identifying the assets, threats, vulnerabilities, and existing controls that are relevant to the ISMS. The organization should also identify the potential consequences and likelihood of each risk scenario.
The third step is to analyse the information security risks, which involve estimating the level of risk for each risk scenario based on the criteria established in the first step. The organization should also consider the sources of uncertainty and the confidence level of the risk estimation.
The fourth step is to evaluate the information security risks, which involve comparing the estimated risk levels with the risk acceptance criteria and determining whether the risks are acceptable or need treatment.
The organization should also prioritize the risks based on the risk evaluation criteria and the objectives of the ISMS.
References: ISO 27001:2022 Clause 6.1.2 Information security risk assessment, ISO 27001 Risk Assessment
& Risk Treatment: The Complete Guide - Advisera, ISO 27001 Risk Assessment: 7 Step Guide - IT Governance UK Blog
NEW QUESTION # 183
我們在 ACT 中做什麼 - 來自 PDCA 循環
Answer: A
Explanation:
In the Act phase of the PDCA cycle, the process is reviewed and evaluated based on the results from the Check phase. The actions taken in this phase aim to continually improve the process performance by addressing the root causes of problems, implementing corrective and preventive actions, and updating the process documentation1. References: ISO/IEC 27001:2022 Lead Auditor (Information Security Management Systems) | CQI | IRCA
NEW QUESTION # 184
情境 4
SendPay是一家金融服務公司，專注於透過代理商和機構網路提供全球匯款服務。作為市場新秀，SendPay致力於提供優質服務，其去年推出的免手續費數位平台讓客戶可以隨時隨地透過智慧型手機和筆記型電腦收發款項。當時，SendPay將軟體營運外包給外部團隊，該團隊也負責管理公司的技術基礎設施。
最近，該公司在實施資訊安全管理系統 (ISMS) 近一年後，申請了 ISO/IEC 27001 認證。
在審計過程中，審計人員重點審查了 SendPay 的外包業務，特別是外包公司負責的軟體開發和技術基礎設施維護。
他們採取了一套結構化的方法，其中包括審查和評估SendPay用於監控外包業務品質的流程。這包括核實該公司是否履行了合約義務，確保其在聘用外包實體方面擁有適當的管理程序，以及評估SendPay在預期或意外終止外包協議的情況下所採取的應對措施。
然而，審計人員委婉地指出，SendPay的協議並未充分考慮到外包協議意外取消的情況。此外，SendPay委派的技術專家協助審計人員，提供了與受審計外包業務相關的專業知識和經驗。
審計團隊計算了員工接受資訊安全管理系統 (ISMS) 培訓的小時數，以確保其符合既定目標。他們也基於審計期間抽取的樣本，計算了資訊安全事件的平均解決時間，從而深入了解了 SendPay 的事件管理實務。此外，審計人員還評估了審計期間收集的證據的可靠性。他們考慮了影響審計證據可靠性的多個因素。例如，與照片相比，監視錄影提供的證據更為客觀。時間因素也對可靠性起著至關重要的作用，交易記錄等機制可以增強證據的可信度。
SendPay 使用雲端平台來提高營運效率和可擴展性。然而，由於資源限制，審計人員在審計過程中並未要求 SendPay 提供其雲端活動清單，而是依賴 SendPay 的陳述。
問題
根據情境 4，在對外包業務進行審計時，所有相關方的參與是否可接受？
Answer: A
Explanation:
The involvement of all the parties described in Scenario 4 is acceptable and aligns with ISO 19011:2018 guidance on auditing management systems, making option A the correct answer. ISO 19011 recognizes that audits may involve different participants beyond the audit team, including technical experts, guides, observers, and representatives of the auditee, provided their roles are clearly defined and managed.
In this scenario, a technical expert appointed by SendPay assisted the auditors by providing specific knowledge and expertise related to the outsourced software operations and technology infrastructure. This is explicitly permitted under ISO 19011, which allows the use of technical experts when specialized knowledge is required that the auditors themselves may not fully possess. The technical expert's role is to support the audit team with subject-matter expertise, not to influence audit conclusions or replace auditor judgment.
Option B is incorrect because ISO 19011 does not prohibit the involvement of technical experts. On the contrary, their involvement is encouraged when auditing complex or highly technical areas, such as outsourced IT operations and cloud-based services. Option C is also incorrect because limiting participation to observers would not provide the auditors with the necessary technical insight to effectively evaluate outsourced operations.
As long as the audit team leader maintains control of the audit process and ensures independence and objectivity, the involvement of auditors, auditee representatives, and technical experts is appropriate.
Therefore, the involvement of all the parties in this audit is acceptable under ISO auditing principles.
NEW QUESTION # 185
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