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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Education Cloud Consultant Exam |
| Exam Number: | Education-Cloud-Consultant |
| Exam Duration: | 105 minutes |
| Exam Format: | Multiple Choice, Multiple Select |
| Related Certifications: | Salesforce Certified Platform App Builder Salesforce Certified Administrator |
| Certificate Validity Period: | 1 year (maintenance required via Trailhead modules) |
| Available Languages: | German, Spanish, English, French, Japanese |
| Real Exam Qty: | 60 |
| Passing Score: | 65% |
| Exam Price: | $200 USD |
| Recommended Training: | Education Cloud Implementation Resources Salesforce Trailhead - Education Cloud Consultant Prep |
| Exam Registration: | Salesforce Certification Registration (Webassessor) Official Certification Page |
| Sample Questions: | Salesforce Education-Cloud-Consultant Sample Questions |
| Exam Way: | Online proctored exam or test center via Kryterion Webassessor |
| Pre Condition: | No mandatory prerequisites; Salesforce Administrator certification is strongly recommended. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/educationcloudconsultant |
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Salesforce Education Cloud Consultant certification exam is designed for professionals who specialize in the education sector and aim to become an expert in Salesforce Education Cloud. Salesforce Certified Education Cloud Consultant Exam certification exam tests the knowledge and skills required to provide effective solutions to education institutions and organizations using the Salesforce platform. Salesforce Certified Education Cloud Consultant Exam certification is ideal for educators, administrators, and consultants who work with Salesforce Education Cloud.
NEW QUESTION # 157
Why might key stakeholders participate in a Center of Excellence?
Answer: B
Explanation:
The consultant should explain that one of the reasons why key stakeholders might participate in aCenter of Excellence is that it standardizes the data definitions for the university. A Center of Excellence is a group of people who provide leadership, guidance, and best practices for a specific area or domain. A Center of Excellence can help standardize the data definitions for the university by creating and maintaining a common vocabulary and understanding of what data means, how it is used, or how it is measured across different departments or units. Standardizing the data definitions can help improvedata quality, consistency, and accuracy for the university. It ensures data is owned by one group or it ensures feature requests will be implemented are not reasons why key stakeholders might participate in a Center of Excellence for the university. References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/org-change-management
NEW QUESTION # 158
During the requirements gathering phase, the academic staff stated that students are independent of any Account or Company. The staff requested that theContact ' s Account field be blank and hidden on the page layout.
What is the impact of creating a Contact without a parent Account?
Answer: C
Explanation:
The impactof creating a Contact without a parent Account is that Contacts are public to all users, potentially sharing sensitive data. This is because Contacts without a parent Account are considered as private contacts, and they do not follow the sharing rules of the Account object. Private contacts are visible to all users in the same role or above, regardless of the Contact owner or the organization-wide default settings. This can expose sensitive student information to users who should not have access to it. Contacts without a parent Account are not private only to the record owner, at risk of ownership data skew, or require manually creating a related Affiliation record to enable sharing. References:
https://help.salesforce.com/s/articleView?id=sf.contacts_parent.htm & type=5
https://help.salesforce.com/s/articleView?id=sf.contacts_sharing_considerations.htm & type=5
NEW QUESTION # 159
University department staff members want to track communication efforts and attendance for the annual commencement ceremony. They need to report on the engagement results of different types of communication methods (email, printed invitations, and so forth).
Which of these features should the consultant recommend?
Answer: C
Explanation:
Explanation
The consultant should recommend Campaign Member Status as a feature to track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods for the university department staff members. Campaign Member Status is a feature that allows users to define and track the status or response of a campaign member for a specific campaign, such as Sent, Opened, Clicked, or Attended. Campaign Member Status can help the university department staff members track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods by using features such as custom statuses, member status values, or campaign reports. Salesforce Inbox, Campaign Influence, or Marketing Cloud are not features that can track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods for the university department staff members. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_member_status.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/campaign_basics/campaign_basics_member_stat
NEW QUESTION # 160
A university wants a Salesforce solution that manages student applications and application reviewer assignments.
Which solution should the consultant recommend?
Answer: A
Explanation:
Admissions Connect is a solution that the consultant can recommend to meetthe requirement of managing student applications and application reviewer assignments. Admissions Connect is a solution that extends EDA to meet the needs of higher education admissions and enrollment. Admissions Connect provides features such as online application management, application review, decision delivery, and reviewer assignments. The consultant can help the university configure and customize Admissions Connect to support their recruitment and admissions processes. Program Management Module, CaseManagement, and Student Success Hub are not solutions that can manage student applications and application reviewer assignments. References:
https://www.salesforce.org/products/admissions-connect/overview/
https://trailhead.salesforce.com/en/content/learn/modules/admissions-connect-basics
NEW QUESTION # 161
A university needs an email marketing tool that all program staff can use for mass communications. Program staff need to send emails that list missing application items to students. The items are storedon a custom object in Salesforce. It is important that program staff only have access to their own department ' s marketing materials, leads, prospects, and templates.
Which solution should the consultant recommend?
Answer: B
Explanation:
Marketing Cloud is a solution that the consultant can recommend to meet the requirement of providing an email marketing tool that all program staff can use for mass communications, and that can send emails that list missing application items to students. Marketing Cloud is a product that allows users to create and manage personalized and targeted email campaigns for customers or prospects. Marketing Cloud also integrates with Salesforce, so users can leverage their CRM data to segment and customize their email messages. Marketing Cloud also provides features such as Business Units and Roles, which can help control access to data, content, subscribers, reports, and settingsfor each program staff. Salesforce Mass Email, custom automation with an email alert, and Digital Engagement Messaging are not solutions that can meet the requirement of providing an email marketing tool that all program staff can use for mass communications, and that can send emails that list missing application items to students. References:
https://www.salesforce.com/products/marketing-cloud/overview/
https://trailhead.salesforce.com/en/content/learn/modules/marketing-cloud-basics
NEW QUESTION # 162
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