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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Schedule and dispatch work orders | 15–20% | - Manage bookings, resource availability, and conflicts - Use schedule board, schedule assistant, and resource optimization - Configure scheduling parameters, booking statuses, and requirements - Configure and use resource scheduling optimization (RSO) |
| Topic 2: Manage work orders and customer assets | 25–30% | - Manage customer assets, asset hierarchies, and service history - Manage work order products, services, and skills requirements - Create and manage work orders, work order types, and statuses - Process work order lifecycle: creation, assignment, completion, and closure |
| Topic 3: Configure field service applications | 20–25% | - Configure resources, resource types, and resource roles - Configure core settings and administration areas - Configure service agreements, booking rules, and settings - Configure incident types, service tasks, and products |
| Topic 4: Manage the Field Service mobile app | 5–10% | - Customize mobile forms, views, and offline capabilities - Manage mobile user access, security, and synchronization - Install, configure, and deploy mobile app |
| Topic 5: Implement Microsoft Power Platform | 5–10% | - Integrate with Power Apps, Power Automate, and Power BI - Extend functionality with customizations and solutions - Configure and use connected field service and IoT features |
| Topic 6: Manage inventory and purchasing | 5–10% | - Manage purchasing, purchase orders, and vendor returns - Configure inventory settings, warehouses, and product catalog - Process inventory transactions: receive, transfer, adjust, and consume |
私たちは、JPTestKingのMicrosoftのMB-240問題集を使ったら、初めて認定試験を受ける君でも一回で試験に合格することができるということを保証します。もし認定試験に失敗したら、或いは学習教材は問題があれば、私たちは全額返金することを保証いたします。そして、JPTestKingのMicrosoftのMB-240問題集を購入したら、私たちは一年間で無料更新サービスを提供することができます。
質問 # 127
Your company uses Dynamics 365 for Field Service.
The company's inventory clerk goes to the bin location for electrical switches and discovers there are none in stock. However, the Field Service Inventory shows a quantity of one.
In which order should the required fields be entered to adjust the inventory to the correct amount? To answer, move the three appropriate actions from the list of actions to the answer area and arrange them in the correct order.
正解：
解説：
Explanation:
質問 # 128
Your customer asks you to create a dashboard.
The application must meet the following requirements:
* Capture work orders, asset information, and customer information.
* Allow actions to be taken directly from the dashboard.
* Allow data filtration.
You need to determine the type of dashboard you should create in the app designer. Which type of dashboard should you create?
正解：C
質問 # 129
DRAG DROP
Your organization wants to use the Field Service Mobile App for technicians in the field.
You need to install the solution, so it can be configured for mobile technicians.
What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
正解：
解説：
Explanation:
質問 # 130
You are a field service administrator for your company.
You review the Field Service administrator guide to understand how the status fields can support your company's business processes.
Which unique entity system status value matches with its Entity Type? To answer, drag the appropriate unique entity system status values to the appropriate Entity Type. Each unique entity system status value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
正解：
解説：
Explanation:
質問 # 131
A new technician wants to access Dynamics 365 Remote Assist from their Field Service mobile app, but cannot find the option to launch it.
You need to advise the new technician on the first step they should take.
What should you suggest?
正解：B
質問 # 132
......
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