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Scrum PSM-II Exam Syllabus Topics:

Section	Objectives
Topic 1: Managing Products with Agility	- Stakeholder Collaboration 1. Feedback Loops 2. Expectation Management - Product Backlog Management 1. Value Optimization 2. Ordering and Refinement
Topic 2: Developing People and Teams	- Facilitation Skills 1. Decision-Making Support 2. Workshop Facilitation - Team Dynamics 1. Conflict Resolution 2. Team Coaching 3. Collaboration Techniques
Topic 3: Scrum Theory and Principles	- Scrum Values 1. Respect 2. Commitment 3. Focus 4. Courage 5. Openness - Empiricism 1. Transparency 2. Inspection 3. Adaptation
Topic 4: Scrum Master Responsibilities	- Serving the Scrum Team 1. Coaching Developers 2. Supporting Product Owners 3. Facilitating Scrum Events - Servant Leadership 1. Continuous Improvement 2. Enabling Self-Management 3. Removing Impediments
Topic 5: Supporting Organizational Change	- Scaling Scrum 1. Multi-Team Collaboration 2. Organizational Agility - Agile Transformation 1. Organizational Impediments 2. Change Management

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Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q102-Q107):

NEW QUESTION # 102
If burndown charts are used to visualize progress, what does a trendline through a release burndown chart indicate?

A. When all work will be completed so the Scrum Team can start work on a new Product Backlog.
B. When the project will be over if the Product Owner removes work that is equal in effort to any new work that is added.
C. When the work remaining is projected to be completed if nothing changes on the Product Backlog or Development Team.
D. The evolution of the return of investment on the project.
The trendline is based on the team's average velocity and the projective completion to zero is based on the team's velocity. The burndown chart is a helpful tool for Development Teams to self-manage BUT it is not mandatory as the teams will decide the best way to manage their own progress and promote transparency.

Answer: C

NEW QUESTION # 103
Over the course of several Sprints, the relationship between the Product Owner and the Development team has suffered. The Development Team is upset with the Product Owner for the constantly changing the upcoming items for the product. The Product Owner is upset with the Development Team for changing the work that needs to be done during the Sprint.
What should Steven, the Scrum Master, do?

A. The Scrum Master's responsibility is to ensure the Development Team has a stable velocity. Any changes that negatively impact the team's velocity will be rejected by the Scrum Master.
B. Take the time between Sprints to organize a team building session to rebuild the relationship.
C. Explain to the Development Team that the Product Owner is accountable for flow of value and needs to be followed in order to maximize the value delivered.
D. During the Sprint Retrospective, ask the Product Owner and the Development Team to address the issues. Have the Team discuss why the changes occur and what impact they have on the value of the product.

Answer: D

Explanation:
Conflicts are a natural occurrence and the Scrum Master coaches the Development Team on the value of resolving conflicts. Leaving conflicts unresolved can impact the Scrum values of openness and respect diminishing trust. Lower trust levels will impact the Scrum Team's effectiveness and can cause impediments in the future. It is the responsibility of the Scrum Master to remove impediments that hinder the team through conflict resolution and facilitation.

NEW QUESTION # 104
Which role is responsible for engaging with stakeholders?

A. The Development Team
B. The project manager
C. The Product Owner
D. The team lead
E. The business analyst

Answer: C

Explanation:
Explanation/Reference:

NEW QUESTION # 105
During the Sprint Review the Product Owner introduces the functionality that is likely to be done over the next Sprints. The Chief Security Officer reminds everyone that through the envisioned functionality, sensitive personal user data will be stored. This might be the subject of external security audits. He reminds everyone of important non-functional requirements with regards to security. These were not applicable and not considered previously What are two effective ways the Scrum Team can manage these high-security concerns?
(choose the best two answers)

A. They are discussed, determined, and documented in parallel Sprints to not disturb the actual feature development Once analyzed, they should be applied to the work already done before further feature development can continue.
B. During the Sprint Retrospective, the Scrum Team assesses how to add these expectations to the Definition of Done so every future Increment will live up to these requirements. If needed they can work with external specialists to better understand the requirements
C. They are added to the Product Backlog and addressed throughout the next Sprints, combined with creating the business functionality in those Sprints, no matter how small that business functionality.
D. The impact of these security concerns on past and future work needs to be determined before new Sprints can start. A list of security-related Product Backlog items needs to be passed on to the Product Owner before starting the next Sprint
E. They should be managed by a separate specialist team in a parallel Sprint, so they can be specifically resolved through an improved application design without hindering functional development.

Answer: B,C

Explanation:
Explanation
C) They are added to the Product Backlog and addressed throughout the next Sprints, combined with creating the business functionality in those Sprints, no matter how small that business functionality.
This is a good way because it is consistent with the Scrum principle of empiricism, which means that the Scrum Team learns and adapts based on the actual outcomes and feedback, rather than following a predefined plan12. By adding these security concerns to the Product Backlog, the Product Owner can prioritize and refine them according to the value and urgency, and communicate them to the stakeholders. By addressing them throughout the next Sprints, the Scrum Team can deliver valuable and functional increments that also meet the security requirements34.
D) During the Sprint Retrospective, the Scrum Team assesses how to add these expectations to the Definition of Done so every future Increment will live up to these requirements. If needed they can work with external specialists to better understand the requirements This is another good way because it is consistent with the Scrum value of openness, which means that the Scrum Team and the stakeholders have a clear and common understanding of the product vision, goals, progress, and risks12. By adding these expectations to the Definition of Done, the Scrum Team can ensure that every future Increment meets the quality standards and satisfies the stakeholder needs. By working with external specialists, the Scrum Team can also leverage their expertise and experience to better understand and implement the security requirements34.
References: 1: Scrum Values | Scrum.org 2: Scrum Values - Atlassian 3: Scrum Guide | Scrum Guides 4:
Scrum - What is it, how it works, & how to start - Atlassian

NEW QUESTION # 106
Who determines how to do the work during the Sprint?

A. The Development Team.
B. The Technical Architects.
C. The Scrum Master.
D. The Team Leads.
E. The engineering director.

Answer: A

NEW QUESTION # 107
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