Salesforce Platform-App-Builder Practice Exam Questions (Desktop & Web-based)

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Salesforce Platform-App-Builder Exam Syllabus Topics:

SectionWeightObjectives
Business Logic and Process Automation28%- Flow
  • 1. Describe the capabilities of Flow to automate business processes
  • 2. Describe the capabilities of Flow and the use cases for each flow type (Screen Flow, Auto-launched Flow, etc.)
- Automation Tool Selection
  • 1. Given a scenario, identify the appropriate automation tool to use (Flow, approval process, etc.)
- Validation Rules
  • 1. Describe the capabilities of validation rules and the use cases for each
- Approval Processes
  • 1. Describe the capabilities of approval processes and the use cases for each
- Formula Fields and Roll-Up Summary
  • 1. Describe the capabilities of roll-up summary fields and the use cases for each
  • 2. Describe the capabilities of formula fields and the use cases for each
User Interface17%- Page Layouts and Record Types
  • 1. Describe the use cases and capabilities of page layouts
  • 2. Describe the use cases and capabilities of record types
- Lightning Experience Customization
  • 1. Describe the capabilities of and use cases for custom buttons, links, and actions
  • 2. Describe the use cases and capabilities of Lightning apps, navigation, and utility bars
- Lightning App Builder
  • 1. Describe the capabilities of Lightning App Builder and the use cases for each
  • 2. Describe the use cases and capabilities of standard and custom Lightning components
Data Modeling and Management22%- Custom Objects and Fields
  • 1. Describe the use cases and implications of field history tracking
  • 2. Describe the capabilities of various field types and the use cases for each
  • 3. Describe the appropriate use of custom objects, standard objects, and external objects
- Data Management
  • 1. Describe the capabilities and use cases for data import and export tools
  • 2. Describe the use cases and capabilities of data validation tools
- Object Relationships
  • 1. Describe the capabilities of and use cases for relationship field types (lookup, master-detail, many-to-many)
  • 2. Describe the implications of object relationships on reports, record access, and data deletion
- Schema Builder
  • 1. Describe the use cases and capabilities of Schema Builder
App Deployment10%- Sandboxes
  • 1. Describe the differences between sandbox types
  • 2. Describe the use cases and capabilities of sandbox environments
- Change Sets and Deployment Tools
  • 1. Describe the use cases and capabilities of change sets
  • 2. Describe the considerations when deploying to a production environment
- AppExchange Packages
  • 1. Describe the use cases and considerations for managed and unmanaged packages
Salesforce Fundamentals23%- Mobile and Collaboration
  • 1. Describe the capabilities of the Salesforce mobile app
  • 2. Describe the use cases and capabilities of Chatter
- Reports and Dashboards
  • 1. Describe the capabilities of reports and dashboards and the use cases for each
- Object, Record, and Field Access
  • 1. Describe the various elements of the sharing model and the use cases for each
  • 2. Describe the capabilities of object, record, and field-level security and the use cases for each
- AppExchange
  • 1. Describe the use cases and capabilities of AppExchange

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Salesforce Certified Platform App Builder Sample Questions (Q76-Q81):

NEW QUESTION # 76
Universal Containers has the Account object ' s Organization-Wide Default set to Private. The marketing team owns Accounts; however, they also Need to be able to see the sales team ' s Accounts. Both the sales and marketing teams are in completely different branches of the role hierarchy. Which feature should be used to enable marketing to see sales-owned accounts?

Answer: D

Explanation:
The answer is controlled by runtime behavior, not by naming similarity. The Platform App Builder role is to choose the standard Salesforce capability that owns the behavior: data structure, access, automation, user experience, reporting, or deployment. The correct response is therefore A. Sharing rules.
The scenario is not asking for a feature list. It is asking which configuration produces the requested result with the fewest moving parts. A Salesforce app builder should favor a standard, visible Setup configuration whenever it fully meets the business need. That approach makes the build easier to validate in sandbox and easier to explain during release review.
The other options fall short for clear platform reasons. B (Public groups) handles a different concern; it handles only part of the requirement and leaves the controlling Salesforce behavior unresolved. C (Aliases) is less defensible because it is not the most maintainable declarative control for this design. D (Assignment rules) should be rejected because it works at the wrong scope for the object, field, page, automation, or deployment condition in the stem. Before release, test the configuration with the affected profile and realistic records, not only with a system administrator account.
For general platform design, the strongest answer is the native feature that can be enforced, audited, and maintained through Salesforce metadata.
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NEW QUESTION # 77
Universal Containers has a customer base where many customers have the same or similar company names.
Which functionality should be configured to improve an end user's search experience? (Choose two.)

Answer: A,C


NEW QUESTION # 78
Cloud Kicks wants to set up a new opportunity approval process and execute various action items based on the initial submission. Which three action types should an app builder use in the approval process? Choose 3 answers

Answer: A,B,C

Explanation:
The correct answer is the one that enforces the intended result. In this case, Choose A. Realty wants to import its property records Task; B. Email Alert; D. Outbound Message. Approval processes are designed for formal review. They route a request, capture a decision, and can lock or update the record through submission and final actions.
The stem gives enough detail to reject surface-level fixes. Salesforce should be configured so the behavior is enforced or rendered by the feature designed for it. When the requirement touches Business Logic and Process Automation, the builder should avoid crossing into a different layer unless there is a real platform limitation. The selected answer follows that discipline and creates the least surprising result for admins and users.
The other options fall short for clear platform reasons. C (Invocable Flow) is less defensible because Flow is broad, but it is not correct unless the requirement is specifically about guided or automated logic. E (Decision Element) would be fragile here because it could produce an inconsistent result once different users, records, or apps are tested. Before release, test the configuration with the affected profile and realistic records, not only with a system administrator account.
For approvals, the builder should decide who approves, what happens on submission, whether the record locks, and which final actions run after approval or rejection.
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NEW QUESTION # 79
DreamHouse Realty (DR) employees started using company-owned airplanes for work travel after Ursa Major Solar was acquire DR executives Want to automate the submission travel request forms to enforce the internal policy. How should an app builder automate travel requests based on these criteria?

Answer: C

Explanation:
The correct answer is D. Approval process.
The requirement is to automate travel request form submission and enforce an internal approval policy.
Salesforce approval processes are specifically designed to automate how records are submitted, reviewed, approved, rejected, recalled, and acted upon. Salesforce Trailhead explains that an approval process defines the criteria a record must meet before submission, the approval steps, approvers, and the actions taken when the record is approved or rejected.
This exact scenario also aligns with Salesforce's travel approval training example, where a Travel Approval object uses an approval process to route travel requests to the employee's manager and, when needed, to another approver.
A is incorrect because assignment rules route leads or cases, not approval requests.
B is incorrect because validation rules prevent invalid saves but do not manage approval routing.
C is incorrect because Apex is unnecessary when a standard declarative approval process fits the requirement.


NEW QUESTION # 80
Universal Containers implemented an application process that uses custom objects Internships and Applications. The organization-wide default for Internships has been set to private and is the master in the master-detail relationship with Applications. The VP of HR wants to allow edit access to Applications to recruiters.
How should an app builder configure the proper access?

Answer: B


NEW QUESTION # 81
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