Valid Slack-Con-201 Exam Objectives | Test Slack-Con-201 Collection

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Salesforce Slack-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Slack Administration and Governance- User lifecycle management
- Security and compliance controls
- Workspace configuration and settings
Topic 2: Change Management and Adoption- User adoption strategies
- Training and enablement planning
- Communication and rollout planning
Topic 3: Solution Design for Slack- Workspace architecture and design principles
- Integration design with Salesforce ecosystem
- Channel strategy and governance model
Topic 4: Delivery and Migration17%- End-to-end migration planning and execution
- Slack delivery best practices
- Role definition across Slack, partner, and client teams

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Salesforce Certified Slack Consultant Sample Questions (Q22-Q27):

NEW QUESTION # 22
You are designing a Slack grid for a client who has multiple teams working on different projects.
Based on the discovery outputs, which approach should you recommend for the grid structure?

Answer: A

Explanation:
Based on the discovery that the client has multiple teams working on different projects, it is best to recommend separate channels for each project and team. This allows for focused communication within teams and projects. Additionally, having channels for cross-team collaboration and organization-wide announcements ensures comprehensive communication throughout the organization.


NEW QUESTION # 23
You are a Slack consultant working with an Enterprise Grid plan client. The client is new to using Slack and is seeking your expertise to understand the available roles and permissions in Slack.
Which Enterprise Grid role would give your client the maximum flexibility to control non-admin member permissions?

Answer: A

Explanation:
The correct answer is C. Roles Admin. In Enterprise Grid governance, the role model determines who can administer users, channels, compliance, and role assignments. The question asks which role gives maximum flexibility to control non-admin member permissions. The Roles Admin is the best fit because this role is centered on role and permission management rather than a narrow operational function. Option A, Compliance Admin, is focused on compliance-related functions and is not designed for broad member-permission control. Option B, Users Admin, is related to user lifecycle and membership administration, but it does not provide the same role-governance flexibility. Option D, Channels Admin, is channel-focused and would be too limited for controlling broad non-admin member permissions. The tested concept is role-based governance on Enterprise Grid: administrative power should be delegated according to the function being controlled. Where the client needs flexibility around roles and permissions, the Roles Admin function is the logical recommendation.


NEW QUESTION # 24
You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with external partners.
Unless modified from the default settings, who can send and accept invitations to direct message (DM) people outside the client's organization on Enterprise Grid?

Answer: B

Explanation:
The correct answer is A . By default, everyone except guests can send and accept Slack Connect direct message invitations with people outside the organization, unless the Enterprise Grid organization modifies those settings. This distinction matters because Slack Connect DMs are a lower-friction form of external collaboration than shared channels, but they still require governance. Full members are normally allowed to initiate or accept external DMs, while guests are excluded because their membership is already limited and scoped. Option B is too restrictive and describes an admin-only model that is not the default. Option C incorrectly places control with workspace-level admins and owners. Option D is too broad because it includes guests, which conflicts with the default exclusion. The consultant should explain both the default behavior and the client's ability to tighten policy if the organization's risk profile requires stricter external collaboration controls. For regulated or security-conscious clients, this setting should be reviewed during the policies and settings workshop.
Reference topic: Policies and Settings - Slack Connect DM permissions, default external collaboration behavior, guest restrictions, and Enterprise Grid policy review.


NEW QUESTION # 25
A user is having trouble finding specific past messages in a Slack channel. What is the most effective method they should use to locate these messages?

Answer: C

Explanation:
The most effective way to locate specific past messages in Slack is to use the platform's search functionality. By inputting specific keywords or phrases, dates, or the name of the user who might have posted the message, users can quickly and efficiently find the information they are looking for.


NEW QUESTION # 26
Your client insists on designing their grid based on the company's org chart and creating workspaces for each department. Through discovery, you discover that the departments are very collaborative and employees frequently collaborate outside their teams and across departments.
Which grid design best practice is most appropriate for this client?

Answer: C

Explanation:
The correct answer is to create workspaces based on how information is naturally shared. Enterprise Grid design should reflect real collaboration patterns, not simply mirror the company's reporting structure. The discovery finding is decisive: departments frequently collaborate across boundaries, so a strict department-by- department workspace model would create unnecessary silos, increase channel fragmentation, and make cross- functional work harder. Option A is generally good design language, but it is too broad and does not directly answer the discovered business need. Option B can be useful as a simplification principle, but "minimum number" alone is not enough; the structure must map to how work actually happens. Option D is the trap answer because it follows the client's stated assumption rather than the consultant's discovery evidence. Slack' s Enterprise Grid model supports multiple workspaces and multi-workspace channels so organizations can structure collaboration around functional, regional, confidential, or cross-functional work patterns.
Reference topic: Grid Design - discovery-led workspace architecture, information flow, collaboration patterns, and workspace strategy.


NEW QUESTION # 27
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