SAP - C_BCSCX_2502 - SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions–High-quality Exam Simulations

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SAP C_BCSCX_2502 Exam Syllabus Topics:

SectionObjectives
Positioning SAP Customer Experience Solutions- Business value positioning of SAP CX
  • 1. Omnichannel customer engagement
    • 2. Customer experience transformation scenarios
      Understanding the SAP Customer Experience Portfolio- SAP CX portfolio components (Sales, Service, Marketing, Commerce, Customer Data)
      • 1. Use cases across customer journey
        • 2. Solution capabilities and value propositions
          Customer Data, Analytics, and Experience Management- Customer identity and consent management
          • 1. Data-driven customer engagement
            • 2. Personalization and analytics use cases
              Integration Across SAP CX and SAP Business Suite- Integration with SAP S/4HANA and SAP Business Technology Platform
              • 1. Data flow between CX and ERP systems
                • 2. End-to-end process integration

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                  SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions Sample Questions (Q30-Q35):

                  NEW QUESTION # 30
                  Which part of SAP BTP can be positioned with SAP Customer Experience when customers want to combine data from many sources and build models?

                  Answer: A


                  NEW QUESTION # 31
                  Which of the following are associated with SAP Sales Cloud Version 2?
                  Note: There are 2 correct answers to this question.

                  Answer: A,C


                  NEW QUESTION # 32
                  How does SAP Service Cloud version 2 help organizations achieve their customer experience targets?

                  Answer: B


                  NEW QUESTION # 33
                  What are some of the benefits of an integration between SAP Customer Experience and SAP ERP?
                  Note: There are 3 correct answers to this question

                  Answer: A,C,D


                  NEW QUESTION # 34
                  How does SAP Customer Experience support end-to-end processes?
                  Note: There are 3 correct answers to this question.

                  Answer: B,C,D


                  NEW QUESTION # 35
                  ......

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