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| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco Renewals Manager |
| Exam Number: | 700-805 |
| Available Languages: | English |
| Exam Duration: | 60 minutes |
| Related Certifications: | Cisco Customer Experience Specialization |
| Real Exam Qty: | 35β45 |
| Exam Price: | $80 USD |
| Certificate Validity Period: | 3 years |
| Passing Score: | Not publicly disclosed |
| Exam Format: | Scenario-based, Multiple choice |
| Recommended Training: | Cisco SalesConnect Learning Resources Renewals Manager for Partners (Official Course) |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | Cisco 700-805 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended experience in Cisco renewals, contracts or customer lifecycle management |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html |
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Cisco 700-805 (Cisco Renewals Manager) Exam is a certification exam that evaluates the knowledge and skills of candidates in managing and renewing Cisco products and services. 700-805 exam is designed for sales professionals, account managers, and customer success managers who are responsible for managing and renewing Cisco products and services on behalf of their clients. 700-805 exam covers various topics, including Cisco renewal processes, tools and resources, customer engagement, and product knowledge.
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NEW QUESTION # 26
Which two factors drive subscription value for customers? (Choose two)
Answer: D,E
Explanation:
Two factors that drive subscription value for customers are up to date security protection and continuous access to innovation. These factors reflect the benefits that customers can gain from subscribing to Cisco products and services, such as:
Up to date security protection: Customers can enjoy the peace of mind that their networks, devices, and data are always protected from the latest threats and vulnerabilities. Cisco provides regular security updates, patches, and enhancements to its products and services, as well as proactive threat intelligence and prevention. Customers can also leverage Cisco's security portfolio, which covers the entire network from edge to cloud, and provides integrated solutions for identity, endpoint, cloud, email, web, and network security.
Continuous access to innovation: Customers can access the latest features and functionalities that Cisco delivers through its products and services, without having to purchase new hardware or software licenses. Cisco provides frequent software updates, upgrades, and releases that introduce new capabilities, improve performance, and optimize user experience. Customers can also take advantage of Cisco's innovation ecosystem, which includes partners, developers, researchers, and customers who collaborate to create cutting-edge solutions for various industries and use cases.
NEW QUESTION # 27
Which area of the Success Plan is the Renewal Manager responsible?
Answer: A
Explanation:
The area of the Success Plan that the Renewal Manager is responsible for is Solution Renewal. The Success Plan is a document that captures the account team's strategy and actions to achieve customer success. It defines the customer's desired outcomes, identifies the potential barriers and risks, outlines the key milestones and deliverables, and assigns roles and responsibilities to the account team members. The Solution Renewal area of the Success Plan covers the activities related to renewing the customer's contract, such as reviewing the current solution, assessing the customer's satisfaction and value realization, proposing any improvements or enhancements, negotiating the terms and conditions, and executing the renewal agreement. The Renewal Manager is in charge of leading and managing the Solution Renewal area of the Success Plan, as well as collaborating with other account team members, such as Customer Success Managers, Account Executives, or Sales Engineers.
NEW QUESTION # 28
Which licensing model is the most complex for a customer to manage?
Answer: C
Explanation:
La Carte licensing model is the most complex for a customer to manage because it requires the customer to purchase and activate individual licenses for each product and feature they want to use. This can result in a large number of licenses to track and renew, as well as compatibility issues between different products and versions. A La Carte licensing also does not provide the benefits of Cisco's Software Buying Programs, such as financial predictability, access to incentives, and subscription co-termination1.
NEW QUESTION # 29
What are two important actions of a successful Renewals Manager? (Choose two.)
Answer: B,D
NEW QUESTION # 30
What is the future state goal of licensing at Cisco?
Answer: A
Explanation:
Smart License is the future state goal of licensing at Cisco, which aims to:
* Simplify and streamline license management across Cisco products and solutions
* Provide customers with a flexible and transparent way to consume Cisco software
* Enable customers to view and manage their licenses through a single portal (Cisco Smart Software Manager)
* Reduce operational costs and complexity for customers and partners
References: 3: Cisco Smart Licensing - Cisco
NEW QUESTION # 31
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