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| Section | Weight | Objectives |
|---|---|---|
| Discovery | 10% | - Communicate Slack value proposition - Assess organizational readiness - Gather and analyze client requirements |
| Policies and Settings | 22% | - Analytics and dashboard usage - Identity and access management - Slack Connect and app approval settings - Security and compliance configurations |
| Governance Structure | 8% | - Manage workflows and processes - Define admin and owner roles - Establish governance policies |
| Delivery and Migration | 17% | - Define roles and responsibilities - Understand implementation best practices - Plan and execute migration from other platforms |
| Channel Strategy | 10% | - Design channels for collaboration and workflows - Channel naming conventions and structure - Apply use cases and best practices |
| Learning and Enablement | 18% | - Create learning materials and resources - Plan and execute rollout strategies - Design training programs for users and admins - Support adoption and troubleshoot issues |
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NEW QUESTION # 10
In an effort to improve productivity, a company using Slack seeks to optimize its channel strategy.
What is a key practice they should implement for effective channel management?
Answer: D
Explanation:
Using clear and descriptive naming conventions for channels helps users easily understand the purpose of each channel, leading to better organization and more efficient use of Slack for communication.
NEW QUESTION # 11
Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?
Answer: D
Explanation:
The correct answer is B . The client wants to replace email and mandatory meetings with Slack channel updates, but they are concerned employees may miss important information. An org-wide default channel that is required is the best match because it ensures employees are automatically placed into the channel and cannot treat the channel as merely optional. This supports broad communication reach and reduces the risk of employees missing periodic updates. Option A is insufficient because an optional default channel does not fully address the concern that employees may miss updates. Option C, a multi-workspace public channel, may distribute communication across workspaces, but it does not by itself guarantee that all relevant employees are included or required to remain. Option D is close but less precise; the tested Slack channel type is specifically an org-wide default channel marked required. For enterprise communications, channel strategy must balance visibility, membership enforcement, and message discipline. A required org-wide default channel provides the strongest controlled communication path.
Reference topic: Channel Strategy - org-wide channels, default channels, required membership, executive communications, and reducing email/meeting dependency.
NEW QUESTION # 12
You are a Slack consultant working with an Enterprise Grid plan client. Their grid org has four Workspaces:
Social, Finance, Marketing and Operations.
How many Org Primary Owners can their Enterprise Grid have?
Answer: C
Explanation:
The correct answer is D . An Enterprise Grid organization can have only one Org Primary Owner . This is the highest-level ownership role for the Enterprise organization and is distinct from Org Owners, Org Admins, Workspace Owners, and Workspace Admins. The number of workspaces in the grid does not change the number of Org Primary Owners. In this scenario, the organization has four workspaces - Social, Finance, Marketing, and Operations - but that does not mean there are four Org Primary Owners. Option A incorrectly maps one Org Primary Owner per workspace. Option B has no basis in the role model. Option C is wrong because the organization cannot define an arbitrary number of Org Primary Owners. The Primary Owner concept exists to provide a single ultimate accountable owner for the Enterprise organization, while additional administrative responsibility can be delegated through Org Owner, Org Admin, Workspace Owner, and Workspace Admin roles.
Reference topic: Governance Structure (Owner and Admin Roles) - Org Primary Owner, Enterprise Grid role hierarchy, ownership accountability, and admin delegation.
NEW QUESTION # 13
Your client is trying to add a custom field for all members to add their favorite dessert in Slack profile.
How would you recommend they set up this field?
Answer: B
Explanation:
The correct recommendation is to add the custom profile field directly from the org admin dashboard and publish the change. The requirement is simple: all members should be able to add their favorite dessert in their Slack profile. This is not an identity-provider-driven attribute and does not require SCIM provisioning.
SCIM-managed fields are appropriate for controlled identity attributes such as title, department, manager, or other directory-owned values that should be synchronized from the identity provider. "Favorite Dessert" is a user profile enrichment field, not a controlled identity field. Option A is incorrect because updating from SCIM would make the field dependent on an external identity source. Option B is incorrect because "update from API" is not the right administrative setup for this ordinary profile field use case. Option C starts in the wrong place because the field does not need to originate in the IDP. Option D correctly uses Slack profile configuration at the org level and publishes the field so it becomes available to members.
Reference topic: Policies and Settings - profile configuration, custom profile fields, SCIM-managed fields, and org-level profile governance.
NEW QUESTION # 14
When scheduling pre-migration activities for a company with global offices, what factor is most important to consider for a successful migration?
Answer: C
Explanation:
When dealing with global offices, it's crucial to schedule pre-migration activities in a way that accommodates different time zones. This ensures that each office can participate actively and that their specific needs are addressed, leading to a more effective and inclusive migration process.
NEW QUESTION # 15
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