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The ITILFNDv4 exam is suitable for IT professionals who want to work in organizations that have adopted the ITIL framework. ITIL 4 Foundation certification is valuable for IT service managers, IT consultants, IT project managers, and anyone who wants to gain an understanding of the ITIL framework. The ITILFNDv4 certification is also ideal for IT professionals who want to enhance their career prospects and move up the career ladder.

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The ITIL 4 Foundation Exam is a globally recognized certification that validates candidates' knowledge and understanding of the ITIL 4 framework. ITILFND_V4 exam is based on the ITIL 4 Foundation publication, which provides an overview of the ITIL 4 framework, including its four dimensions, service value system, and service value chain. ITILFND_V4 Exam Tests candidates' knowledge of key ITSM concepts, such as service management practices, service relationships, and service value streams.

EXIN ITIL 4 Foundation Sample Questions (Q147-Q152):

NEW QUESTION # 147
Which statement about costs is CORRECT?

A. Costs imposed on the consumer are costs of service utility
B. Costs imposed on the consumer are costs of service warranty
C. Costs removed from the consumer are part of the value proposition
D. Costs removed from the consumer are part of service consumption

Answer: C

NEW QUESTION # 148
Which is MOST LIKELY to be achieved by following a detailed procedure?

A. Assessing a change
B. Managing a service request
C. Investigating a problem
D. Resolving an incident

Answer: B

NEW QUESTION # 149
Which practice has a purpose that includes the handling of pre-defined, user-initiated demands for service?

A. Service configuration management
B. Change enablement
C. Service request management
D. Deployment management

Answer: C

NEW QUESTION # 150
Identify the missing word(s) in the following sentence.
The purpose of the problem management practice is to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents, and managing [?] and known errors.

A. events
B. changes
C. configuration items
D. workarounds

Answer: D

NEW QUESTION # 151
Which practice needs the right culture to be embedded across the entire organization?

A. Continual improvement
B. Service level management
C. Service request management
D. Change enablement

Answer: A

NEW QUESTION # 152
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