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Salesforce AP-207 Exam Syllabus Topics:

Section	Objectives
Integration and Data Management	- Data management 1. Data quality and governance basics 2. Data model alignment - System integration concepts 1. API-based integration 2. External system connectivity
Energy and Utilities Industry Fundamentals	- Energy and utilities business processes 1. Customer lifecycle in utilities 2. Utility operations overview
Salesforce Energy & Utilities Cloud Capabilities	- Core platform capabilities 1. Energy and Utilities Cloud features 2. Industry data model concepts - Asset and service management 1. Asset tracking and lifecycle management 2. Work orders and field service concepts
Metering, Billing, and Usage Management	- Meter data handling 1. Usage data ingestion concepts 2. Consumption tracking - Billing processes 1. Rate and tariff concepts 2. Billing workflows overview
Customer Engagement and Experience	- Digital customer experience 1. Self-service portals 2. Customer communication flows - Customer service operations 1. Omni-channel support concepts 2. Case management in utilities

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Free PDF Quiz Updated AP-207 - Energy and Utilities Cloud Accredited Professional Reliable Exam Simulator

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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions (Q21-Q26):

NEW QUESTION # 21
An energy company wants to calculate the estimated monthly amount a customer needs to pay.
How can a consultant configure Energy and Utilities Cloud CPQ to calculate monthly commodity pricing?

A. Using usage price
B. Using a subscription pricing plan
C. Using onetime price
D. Using monthly recurring price

Answer: A

Explanation:
To calculate the estimated monthly amount a customer needs to pay for their commodity usage, configuring Energy and Utilities Cloud CPQ to use usage-based pricing is the most appropriate approach. This method allows for the calculation of charges based on the actual consumption of the commodity, which can vary from month to month. Usage-based pricing provides the flexibility to accurately reflect a customer's consumption patterns in their billing, offering a transparent and fair pricing model that aligns with the variable nature of commodity usage. Reference = Salesforce Industries CPQ documentation details how to configure and use usage-based pricing, emphasizing its suitability for industries where consumption can vary significantly, such as energy and utilities: https://help.salesforce.com/articleView?id=cpq_usage_based_pricing.htm&type=5

NEW QUESTION # 22
When using IDX Workbench and Google Chrome as the default browser, then migrated OmniScripts, integration procedures, and FlexCards will automatically activate in the target org.
How should a consultant manually configure this automatic activation feature in the system if a different browser is used?

A. By Installing Node.js + Visual Studio
B. By Installing Node.js + SFDX
C. By Installing Node.js + Puppeteer module
D. By Installing Node.js + Velocity Build Tool

Answer: C

NEW QUESTION # 23
An energy company is implementing Energy and Utilities Cloud for its service center agents.
Which two of the following business processes should be part of their test scenarios?
Choose 2 answers

A. Create a multi-site quote.
B. Manage a customer moving out.
C. Manage changes to contract clauses.
D. Set up a payment arrangement.

Answer: B,D

NEW QUESTION # 24
A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.
How can the utility company best meet these requests using Energy and Utilities Cloud?

A. Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.
B. Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.
C. Use the Create Payment Plan action in the Contact Center Console.
D. Work with an external debt collection agency to ensure customers pay their outstanding amount.

Answer: C

NEW QUESTION # 25
An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object.
How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?

A. Create a custom formula m DataRaptor Load.
B. Create a custom formula m DataRaptor Extract
C. Create an Apex Class
D. Create a custom field in the Contract object

Answer: B

Explanation:
To include a specific clause in a DOCX template based on the condition that the contract energy volume is higher than 10 MegaWatts, creating a custom formula within a DataRaptor Extract is the appropriate approach. This method allows for dynamic content generation in documents based on data-driven conditions. By utilizing a custom formula in DataRaptor Extract, the administrator can specify that the additional operational costs clause should only appear in the generated document when the contract's energy volume exceeds the defined threshold. Reference = The use of DataRaptor for dynamic document content generation is detailed in the Salesforce Industries CPQ documentation, where it outlines how to use DataRaptor Extracts to manipulate and conditionally display data in templates: https://help.salesforce.com/articleView?id=industries_cpq_dataptor.htm&type=5

NEW QUESTION # 26
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