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SAP C_C4HCX Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: SAP Sales Cloud and SAP Service Cloud11-20%- Sales process configuration
- Integration with back-end systems
- Service ticket workflows
Topic 2: SAP Customer Data Solutions11-20%- Customer Data Cloud (Identity and Consent)
- Customer Data Platform (Unification and Segmentation)
Topic 3: SAP Commerce Cloud11-20%- Storefront and catalog management
- Order management
- Commerce solution architecture
Topic 4: SAP Integration Suite11-20%- Cloud Integration capabilities
- Open Connectors
- Integration strategy and architecture
- API Management
Topic 5: Managing Clean Core<=10%- Evaluating for clean core principles
- Applying clean core methodology to SAP CX solutions
Topic 6: The Intelligent Enterprise<=10%- Understanding SAP's End-to-End Business Processes
- SAP Business Suite Strategy
Topic 7: Extensibility in SAP CX Solutions11-20%- In-app extensibility
- Side-by-side extensibility using SAP BTP
- Low-code/No-code development (SAP Build)
Topic 8: SAP Emarsys Customer Engagement and SAP Marketing Cloud<=10%- Customer segmentation
- Marketing automation strategies
- Campaign management

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q35-Q40):

NEW QUESTION # 35
What are valid features of SAP Commerce Cloud, composable storefront?
Note: There are 3 correct answers to this question.

Answer: B,D,E


NEW QUESTION # 36
What can be maintained and customized for a Lead in SAP Sales Cloud?

Answer: D


NEW QUESTION # 37
You would like to quickly get started using SAP Customer Identity and Access Management for B2B. Which sequence of steps is correct?

Answer: B


NEW QUESTION # 38
Which automation program types are available in SAP Emarsys Customer Engagement? Note: There are 3 correct answers to this question.

Answer: B,C,D


NEW QUESTION # 39
Which of the following can be used to extend SAP applications via a provided interface?
Note: There are 2 correct answers to this question.

Answer: A,D


NEW QUESTION # 40
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