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| Section | Objectives |
|---|---|
| Troubleshooting and Support | - Admin tools and diagnostic capabilities - Common workspace issues resolution |
| Workspace Administration | - Slack workspace setup and configuration - User provisioning and identity management |
| Integrations and App Management | - Salesforce and third-party integrations - Slack app installation and management |
| Channel and Collaboration Management | - Messaging and collaboration features - Channel structure and governance |
| Security and Compliance | - Authentication and access controls - Data retention and compliance settings |
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NEW QUESTION # 96
Your organization is in the process of determining its Slack Enterprise Grid design.
The latest draft proposal is a multi-workspace design that includes:
* Focused workspaces for each major business function,
* Global and Social workspaces where all organization members will be added,
* Separate workspaces for each major external partner.
You need to evaluate the current proposal and communicate potential issues to the team leading the Enterprise Grid design and launch.
What is the most relevant issue to communicate to the team about the challenges of the current proposal?
Answer: D
Explanation:
Slack warns that:
"Having too many workspaces can create challenges with context switching, where users need to frequently switch between workspaces to find information, reducing efficiency. It also impacts scalability as the organization grows." While admin and user management complexity (C) can exist, context-switching (D) is the most relevant and critical issue in multi-workspace designs like the one proposed.
(Reference: Slack Administration Study Guide - Enterprise Grid Design Best Practices)
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NEW QUESTION # 97
Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp. Slack Connect direct messages (DMs) are disabled at this time.
Given this, your Chief Information Officer (CIO) wants to know whether your organization's users can communicate with external users from Beta Corp using Slack Connect DMs.
What should you tell the CIO?
(Select the best answer.)
Answer: B
Explanation:
Slack clearly states:
"If Slack Connect DMs are disabled for your organization, users cannot initiate or receive direct messages from users in external organizations, even if they share Slack Connect channels." Thus, users cannot DM external users if Connect DMs are disabled, regardless of their presence in shared channels. Options A, B, and D incorrectly suggest DMs would still function.
(Reference: Slack Administration Study Guide - Slack Connect Security Settings)
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NEW QUESTION # 98
Andrew is the Primary Org Owner for his company's Enterprise Grid org, which consists of three workspaces.
Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces' settings.
Which role should Andrew give Frank in Slack?
Answer: B
Explanation:
In Slack Enterprise Grid, a Workspace Admin is the correct role for someone managing settings and guest invitations for a specific workspace.
Slack documentation says:
"Workspace Admins can manage workspace-level settings, invite and manage guests, and perform administrative tasks for their designated workspace." Assigning Frank as a Workspace Admin gives him the necessary permissions to manage the workspace without granting organization-wide control (which is reserved for Org Admins and Primary Org Owners).
Options like Member or Multi-Channel Guest do not have the needed permissions.
(Reference: Slack Administration Study Guide - Enterprise Grid Roles and Permissions)
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NEW QUESTION # 99
The marketing team at ACME Ltd has 10 team members and has a public channel called #marketing- discussion. The team collaborates and shares ideas on this channel. Now, other teams have joined, so the total channel membership is 50.
The marketing director has the following needs:
* There is an urgent marketing idea that must be prioritized in tomorrow morning's planning meeting.
* The 10 team members are the only ones attending the planning meeting.
* The 10 team members need to be notified before the meeting.
Of note, the marketing director sends urgent re-prioritization messages weekly.
How should the marketing director reach the marketing team?
Answer: C
Explanation:
Slack recommends using user groups to efficiently notify a specific subset of people:
"User groups allow you to mention multiple people at once by tagging the group's handle, ensuring the right people are notified without disturbing unrelated members." Using @channel or @here would notify all 50 members unnecessarily. Sending 10 direct messages individually is inefficient and error-prone.
(Reference: Slack Administration Study Guide - User Groups and Targeted Notifications)
NEW QUESTION # 100
What is a way to determine if an external person outside of your organization also uses Slack?
Answer: D
Explanation:
Slack Connect allows you to:
"Search for external users by entering their email address in the Slack Connect section of your sidebar to verify if their organization uses Slack." Inviting first (B) is less efficient. Asking your Workspace Owner (A) is manual. The "People" section (D) only searches internal directory members.
(Reference: Slack Administration Study Guide - Using Slack Connect Discovery)
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NEW QUESTION # 101
......
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