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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Becoming a DevOps Organisation | 15% | - DevOps principles and adoption - Differences between DevOps and traditional IT - Building safety and continuous improvement |
| Topic 2: Target Operating Models and Organizational Design | 10% | - Designing DevOps-aligned operating models - Team structures and collaboration - Conway's Law and organizational structure |
| Topic 3: Measuring to Learn | 15% | - Tools and techniques for measurement - Purpose of measurement - Evaluating DevOps performance |
| Topic 4: Articulating and Realising Value | 10% | - Investment cases and business justification - Communicating value to stakeholders - Value outcomes and benefits realization |
| Topic 5: DevOps and Transformational Leadership | 15% | - Definitions and benefits of DevOps - Leadership frameworks for change - Transformational leadership principles |
| Topic 6: Leading Cultural Change | 5% | - Driving behavioural and cultural transformation - Empowerment and participation |
| Topic 7: Measuring to Improve | 15% | - Avoiding measurement pitfalls - Meaningful metrics and indicators - Value stream mapping |
| Topic 8: Unlearning Behaviors | 15% | - Cognitive bias and psychological safety - Governance, risk and compliance in DevOps - Mindset and mental models |
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NEW QUESTION # 13
What does every successful DevOps transformation start with?
Answer: D
NEW QUESTION # 14
What is a mirror metric for % Rework in the context of Value Stream Mapping?
Answer: D
NEW QUESTION # 15
Imran is a service transition manager in the IT Operations team in a publishing house. Imran feels that he and his colleagues could be working more closely with the developers of their publishing platforms, but he cannot influence the organization model so, in his view, IT Operations will always be a centralized team.
In order to achieve his goal of working more closely with the developers, what should Imran and his colleagues NOT do?
Answer: B
Explanation:
The correct answer is D because asking developers to provide requirements on a monthly basis reinforces a traditional handoff model rather than improving collaboration. Imran's challenge is that IT Operations remains centralized, but even within that constraint, Ops can adopt DevOps-aligned working practices that bring teams closer together. Monthly requirements gathering creates batching, delayed feedback, queueing, and separation between development and operations. It treats Ops as a downstream recipient of work rather than an active partner in delivery.
The other options are constructive patterns for improving collaboration without requiring an immediate reorganization. Shared services can help development teams consume reliable operational capabilities in a self-service way. Assigning an Ops liaison to feature teams creates a stronger communication bridge and helps operational considerations enter earlier in the lifecycle. Making Ops work visible on shared Kanban boards improves transparency, coordination, and flow.
DevOps does not require every organization to adopt the same structure immediately, but it does require reducing handoffs, improving visibility, and increasing shared ownership. Relevant study guide references:
Target Operating Models and Organizational Designs; Becoming a DevOps Organization; Measuring to Improve.
NEW QUESTION # 16
When thinking of the dimensions of transformational leadership, which of the following is how we would expect a transformational leader to behave?
Answer: B
Explanation:
A transformational leader is expected to orient people around a compelling shared vision and inspire them to move beyond narrow local interests, habits, or individual preferences. In a DevOps context, this is essential because transformation requires people to change long-established behaviors, cross functional boundaries, challenge legacy processes, and focus on outcomes that matter to the whole organization. Option D is the strongest answer because transformational leadership is associated with vision, purpose, inspiration, role modelling, and mobilizing people toward a future state.
Option A may appear positive, but it is closer to a transactional or contingent-reward behavior: recognition is given in response to specific performance. That can be useful, but it is not the defining behavior of transformational leadership. Option B is incorrect because accepting the status quo conflicts with transformation, continuous learning, and improvement. Option C is also incorrect because blame and humiliation damage psychological safety, reduce learning, and discourage transparency.
The DOL leadership theme emphasizes that DevOps change requires leaders who can articulate vision, challenge existing assumptions, build trust, and energize people through change. Relevant study guide references: DevOps and Transformational Leadership, Articulating and Socializing Vision, Unlearning Behaviors, and Maintaining Energy and Momentum.
NEW QUESTION # 17
What is a characteristic of a Teal organization?
Answer: C
Explanation:
The correct answer is D because Teal organizations are characterized by self-management, distributed authority, evolutionary purpose, and high levels of peer accountability. In a Teal model, people are not primarily controlled through rigid hierarchy, layers of middle management, or extensive command-and- control mechanisms. Instead, teams organize around shared purpose and are accountable to one another for achieving collective outcomes.
This idea is relevant to DevOps because high-performing DevOps organizations often require more autonomy, faster local decision-making, and stronger team ownership than traditional functional structures allow. Teams closest to the work need enough authority to improve flow, respond to feedback, resolve constraints, and deliver value safely. Peer accountability supports this because responsibility is embedded in the team rather than imposed only through managerial escalation.
Options A, B, and C describe more traditional or mechanistic organizational models. Viewing the organization as a machine, relying on multiple management layers, and using prevalent control mechanisms are inconsistent with Teal principles. DevOps leaders may not convert an entire enterprise to Teal, but the concepts help explain why autonomy, trust, and self-organization matter. Relevant study guide references:
Target Operating Models and Organizational Designs; DevOps and Transformational Leadership; Maintaining Energy and Momentum.
NEW QUESTION # 18
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