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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics and Monitoring | 13% | - Conduct user feedback collection and optimization - Implement error handling and logging - Monitor site performance and user engagement - Configure Site.com analytics and reporting |
| Topic 2: Discovery and Scoping | 18% | - Identify key stakeholders and user personas - Understand customer business objectives and challenges - Assess organizational readiness for digital transformation - Define scope and create solution design |
| Topic 3: Change Management and Training | 13% | - Create training materials and end-user guides - Plan and execute change management activities - Define support processes and escalation paths - Develop user adoption strategy and documentation |
| Topic 4: Implementation and Integration | 28% | - Configure email and notification templates - Configure SSO and authentication providers - Implement search functionality and content tagging - Build and configure Experience Builder pages and components - Implement Einstein bots and chat functionality - Integrate external systems via APIs and connected apps |
| Topic 5: Solution Design and Business Logic | 28% | - Configure navigation, menus, and site structure - Design Experience Cloud site architecture (themes, templates, branding) - Configure Lightning Web Components for customizations - Implement security model (profiles, permission sets, sharing rules) - Set up and manage CMS content and files - Design data access and visibility rules |
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NEW QUESTION # 87
A consultant is in the process of designing the sharing and visibility model for Cloud (CK) new hiking site built on experience Cloud. The consultant knows that CK plans to use the Customer Community License type.
What limitations should the consultant consider related to sharing and visibility for this license type?
Answer: A
Explanation:
The limitation that the consultant should consider related to sharing and visibility for the Customer Community license type is A. The Customer Community license type is a license type that allows external users to access your Experience Cloud site through a customer account. Customer Community users have limited access and visibility to data in your Salesforce org, and they cannot use roles or sharing rules to share records. To share records with Customer Community users, you need to use SharingSets, which are features that allow you to share records based on common account or contact fields.
NEW QUESTION # 88
DreamHouse Realty is planning to launch a digital experience for its partners where they will be able to pick a Lead from shared leads and start working toward getting the lead converted into an Opportunity.
Which two steps are part of setting up Lead Sharing or Lead Distribution for partners?
Choose 2 answers
Answer: C,D
Explanation:
To set up Lead Sharing or Lead Distribution for partners, two steps are to enable "Allow External Lead Sharing" in Digital Experience settings and create Assignment Rules for Lead Distribution. Enabling "Allow External Lead Sharing" allows partners to access leads that are shared with them through sharing rules or manual sharing. Creating Assignment Rules for Lead Distribution allows leads to be automatically assigned to queues or users based on criteria that you define.
NEW QUESTION # 89
What are three valid topic types? Choose 3 answers
Answer: A,B,C
Explanation:
Three valid topic types are Featured Topic, Trending Topic, andStandard Topic. Topics are keywords or phrases that help users find and organize content in Experience Cloud sites. A Featured Topic is a topic that is manually selected by an administrator or moderator to be displayed prominently on the site. A Trending Topic is a topic that is automatically generated by an algorithm based on the popularity and recency of the content.
A Standard Topic is a topic that is created by users or administrators and can be assigned to any content.
NEW QUESTION # 90
Dreamscape Flowers (DF) is evaluating Salesforce Partner Relationship Management (RPM) to help improve its current channel sales performance.
In what two ways can Salesforce PRM help DF accelerate channel sales?
Choose 2 answers
Answer: A,C
Explanation:
Two ways thatSalesforce PRM can help DF accelerate channel sales are B and C. Salesforce PRM is a solution that allows you to manage your partner relationships and empower them to sell your products and services. By using Salesforce PRM, DF can automate partner tieringin Channel sales hierarchy, which allows them to assign different tiers and benefits to their partners based on their performance and potential. DF can also automate partner lead routing, which allows them to distribute leads to their partners based on criteria such as location, product, or skill. These features can help DF increase partner engagement and loyalty, optimize lead conversion, and grow channel revenue.
NEW QUESTION # 91
In which two ways can Opportunities with a Community User be shared?
Choose 2 answers Calculator
Answer: B,D
Explanation:
Sharingsets allow you to grant access to records that have a lookup relationship to the same account or contact that the community user has. You can use sharing sets to share opportunities with partner community users who belong to the same account as the opportunity owner.
Criteria-based sharing rules allow you to share records based on field values. You can use criteria-based sharing rules to share opportunities with partner community users who meet certain criteria, such as region, industry, or status.
NEW QUESTION # 92
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