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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Smartforms | 8% - 12% | - Create and manage Smartform templates - Features and use cases of Smartforms |
| Topic 2: Crowd Workforce | <8% | - Manage crowd workforce assignments - Concept and benefits of Crowd Service |
| Topic 3: Planning and Dispatching | 11% - 20% | - Features of planning and dispatching module - Create, assign, and manage service calls and resources |
| Topic 4: Architecture and Administration | 11% - 20% | - Company settings, permissions, and business rules configuration - Architectural components of SAP FSM |
| Topic 5: Customer Self-Service | <8% | - Service request creation and execution - Self-service portal and process flow |
| Topic 6: Analytics and Reports | <10% | - Access and use reporting tools - Generate and interpret reports for decision-making |
| Topic 7: Mobile SAP Field Service Management Application | 11% - 20% | - Features and capabilities of mobile app - Accept, execute, and close service calls |
| Topic 8: Master Data Management | <10% | - Components and data model of MDM - Create, maintain, and integrate master data |
| Topic 9: Integrations | <8% | - Integration with SAP and third-party systems - End-to-end integration scenarios |
>> C_FSM_2601 Exam Overviews <<
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NEW QUESTION # 29
Who provides strategic advice under the RISE with SAP Methodology?
Choose the correct answer.
Answer: B
NEW QUESTION # 30
What is the main difference between SAP Service and Asset Manager versus SAP Field Service Management?
Choose the correct answer.
Answer: A
NEW QUESTION # 31
What are example use cases for autoscheduling?
There are two correct answers.
Answer: B,C
NEW QUESTION # 32
What dimension of an ERP system comprises sequences of actions arranged in an end-to-end flow?
Choose the correct answer.
Answer: D
NEW QUESTION # 33
How does Joule integrate with SAP Cloud ALM? (Choose all that apply)
There are three correct answers.
Answer: B,C,D
NEW QUESTION # 34
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