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HRCI SPHR Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|
| Talent Management | 23% | - Career Development
- 1. Design policies for return of employees
- 2. Develop employee career and growth opportunities
- 3. Assess talent and develop career paths
- Performance Management
- 1. Design and evaluate strategies for performance management
- 2. Evaluate strategies for employee satisfaction and retention
- 3. Align team and individual performance goals to organizational measures
- Employee Development
- 1. Identify and implement leadership development strategies
- 2. Design and evaluate learning and development strategies
- 3. Develop training programs and initiatives
|
| Total Rewards | 17% | - Benefits
- 1. Evaluate effectiveness of total rewards programs
- 2. Design and evaluate benefits programs
- 3. Develop health, retirement, and wellness programs
- Compensation
- 1. Develop base pay and incentive programs
- 2. Design and evaluate compensation strategies
- 3. Evaluate market competitiveness and equity
|
| HR Information Management, Safety, and Security | 10% | - Workplace Safety and Security
- 1. Manage compliance with OSHA, HIPAA, emergency response plans
- 2. Evaluate employee safety and security strategies
- 3. Address building access and data security/privacy
- HR Information Management
- 1. Analyze workforce metrics (turnover, cost per hire, retention rates)
- 2. Manage HR information systems and data privacy
- 3. Design and evaluate HR data indicators to inform strategic actions
|
| Leadership and Strategy | 33% | - Leading the HR Function
- 1. Develop HR strategic plans
- 2. Monitor organizational risk
- 3. Influence people management practices
- 4. Evaluate credibility and relevance of external information
- Developing HR Strategy
- 1. Develop and manage workplace practices aligned with vision, values, and ethics
- 2. Contribute to organizational strategy and planning
- 3. Evaluate organizational design and structure
- 4. Design and manage effective change strategies
|
| Workforce Planning and Talent Acquisition | 17% | - Workforce Planning
- 1. Forecast talent supply and demand
- 2. Analyze organizational needs and workforce gaps
- 3. Develop workforce planning strategies
- Talent Acquisition
- 1. Evaluate effectiveness of talent acquisition programs
- 2. Design and evaluate recruiting strategies
- 3. Develop selection and hiring processes
|
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SPHR Echte Fragen - SPHR Vorbereitung
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HRCI The Professional in Human Resources (SPHR) SPHR Prüfungsfragen mit Lösungen (Q51-Q56):
51. Frage
Your organization has decided to implement a suggestion box for employees to anonymously voice their opinions about issues and concerns within the organization. While this approach is good, what must management do with these suggestions for employees to see the value?
- A. Read the suggestions.
- B. Discuss the suggestions.
- C. Post the suggestions for everyone to see.
- D. Act on the suggestions quickly.
Antwort: D
Begründung:
Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0470-43096-5. Chapter 7: Employee and Labor Relations. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Employee and Labor Relations
Objective: Employee Relations
52. Frage
Which of the following occurs when the union decides to stop working?
- A. Strike
- B. Boycott
- C. Lockout
- D. Involuntary exit
Antwort: A
Begründung:
Explanation/Reference:
Answer option B is correct.
A strike occurs when the union decides to stop working.
Answer option C is incorrect. Involuntary exits is process that occurs due to mergers, outsourcing or changing business needs. It also occurs due to terminations for cause, such as performance problems, etc.
Answer option A is incorrect. A lockout occurs when management shuts down operations to keep the union from working.
Answer option D is incorrect. Boycotts occur when the union and the employees work together against an employer to express their dissatisfaction with the employer's actions, or to try to force the employer into accepting their demands.
Chapter: Employee and Labor Relations
Objective: Union Organization
53. Frage
To best ensure success with a leadership development initiative, HR must:
- A. publicly recognize program participants.
- B. focus on managers with critical skill gaps.
- C. align programs with organizational strategy.
- D. ensure access to external coaches.
Antwort: C
Begründung:
The most critical factor in ensuring the success of a leadership development initiative is to align programs with organizational strategy (D). At the SPHR level, leadership development is not viewed as a standalone learning activity, but as a strategic investment designed to build capabilities required to execute business objectives.
When leadership development is aligned with organizational strategy, the competencies being developed directly support current and future business needs, such as growth, innovation, operational excellence, or transformation. This alignment ensures relevance, executive sponsorship, sustained funding, and measurable impact. Programs that lack strategic alignment often fail to gain traction, are perceived as optional, or do not translate into improved organizational performance.
While focusing on managers with critical skill gaps (A) is important, it is a secondary consideration that should occur after strategic priorities are defined. Public recognition (B) may enhance engagement but does not ensure effectiveness. Access to external coaches (C) can add value, but coaching is a delivery mechanism-not a determinant of strategic success.
SPHR exam content emphasizes that leadership development must be integrated with succession planning, workforce strategy, and long-term organizational capability building. HR's role is to ensure leadership pipelines are intentionally designed to support where the organization is going, not just where it is today.
Reference:
HRCI SPHR Exam Content Outline - Functional Area: Leadership and Strategy (leadership development; strategic alignment).
HRCI SPHR Study Guide - Designing leadership development programs aligned with organizational goals.
54. Frage
What percent of the employees must sign authorization cards before the union can file a petition for an election with the NLRB?
Antwort: C
Begründung:
Per National Labor Relations Act regulations, a union must obtain authorization from at least 30% of the proposed bargaining unit to file a petition for an election with the NLRB.
SPHR professionals must have detailed knowledge of labor law thresholds. This is foundational in labor relations and union avoidance education under Employee Relations competencies.
55. Frage
You are a HR Professional for your organization and your supervisor is asking you about the details of the Civil Rights Act of 1991, and what it means to your company. He wants to know what the total damages could be if an organization is found liable by a jury trial. What is the maximum amount that could be awarded to a victim of discrimination if the organization is found liable?
- A. There is no limited amount as the jury can determine damages
- B. $500,000
- C. $300,000
- D. $50,000
Antwort: C
Begründung:
Explanation/Reference:
Answer option B is correct.
The maximum amount that can be awarded is $300,000. This amount, however, can be lowered based on the number of people involved in the discrimination lawsuit.
Answer options A, C, and D are incorrect. The maximum amount allowed by the Civil Rights Act of 1991, is
$300,000.
Reference: PHR Exam Prep, Pearson Education, ISBN: 978-0-7897-3677-2. Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN:
978-1-586-44149, Section III, The US HR Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Federal Employment Legislation
56. Frage
......
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