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| Section | Weight | Objectives |
|---|---|---|
| Salesforce Lightning Design System | 13% | - Identifying the purpose and resources of SLDS - Applying SLDS components and patterns |
| Configuration and Customization | 10% | - Configuring Lightning pages and apps for optimal UX - Understanding declarative customization options for UX |
| Discovery | 13% | - Identifying customer experience objectives and goals - Determining business needs and user needs - Analyzing existing user experiences and identifying gaps |
| Interaction Design | 14% | - Defining user flows and interactions - Designing effective page layouts - Creating wireframes and prototypes |
| Visual Design | 11% | - Applying Salesforce Lightning Design System (SLDS) - Designing responsive and mobile-friendly interfaces |
| Information Architecture | 12% | - Designing site maps and navigation structures - Creating effective labeling and categorization systems |
| Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
| UX Fundamentals | 16% | - Identifying user interface design principles - Describing the user-centered design process - Understanding accessibility standards and guidelines |
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NEW QUESTION # 164
A UX Designer needs to restyle a lightning-modal / > Lightning Web Component (LWC) to meet brand guidelines. Which key consideration about that LWC should the UX designer be aware of?
Answer: B
Explanation:
The uploaded study guide identifies B. Only the body, footer, and header helper components can be styled using styling hooks as the correct answer.
The item tests an implementation constraint that matters when a UX Designer is attempting to align a Lightning modal with organizational branding. The guide distinguishes between the primary modal framework and its associated helper components.
According to the answer key, the relevant styling-hook support applies to the body, footer, and header helper components, rather than to the primary Lightning Modal component as described in option A.
Option C is too broad because the study guide does identify supported styling-hook usage within the modal's helper-component structure.
The UX implication is that brand requirements must be evaluated against the styling capabilities Salesforce actually exposes. A designer should not assume that every visual property of every base component can be overridden freely. Design-system components deliberately constrain customization so that accessibility, structure, and platform consistency can be maintained.
Therefore, when preparing specifications for a custom modal experience, the designer must account for the specific styling surfaces supported by the Lightning modal architecture rather than designing treatments that cannot be implemented through the available hooks.
Study Guide reference/topics: Lightning Modal, styling hooks, LWC, branding constraints, SLDS.
NEW QUESTION # 165
It is recommended to carefully consider which demographic data and for what purpose is fed into an AI model.
Which reason explains this?
Answer: A
Explanation:
Demographic data is data that describes the characteristics of a population or a group of people, such as age, gender, race, ethnicity, income, education, or occupation. Demographic data can lead to bias if it is used to discriminate or treat people differently based on their identity or attributes. Demographic data can also reflect existing biases or stereotypes in society or culture, which can affect the fairness and ethics of AI systems. Societal bias is the bias that results from the social norms, values, and expectations of a society or a culture. Societal bias can influence how people perceive, judge, and behave toward others, especially those who are different from them. Societal bias can also be embedded in the data that is used to train or validate AI models, which can then propagate or amplify the bias in the AI outputs or decisions. Therefore, it is recommended to carefully consider which demographic data and for what purpose is fed into an AI model, to avoid societal bias and its negative consequences.Salesforce AI Associate: How to Avoid Bias from Demographic Data in AI Models,Recognize Bias in Artificial Intelligence Unit | Salesforce Trailhead,Designing Personalized User Experiences with Data AI | Salesforce
NEW QUESTION # 166
A UX Designer wants to quickly plan and communicate the intended page layouts of a community portal.
Which tool should they use?
Answer: C
Explanation:
A wireframe is the appropriate artifact when the primary requirement is to quickly establish and communicate page structure, information hierarchy, content placement, navigation areas, and functional relationships without spending unnecessary time on polished visual treatment. The uploaded study guide specifically identifies Wireframes (C) as the correct answer. This choice reflects an important UX principle: artifact fidelity should correspond to the design question currently being answered. During early structural planning, typography, branding, detailed imagery, animation, and production-quality interactions can distract stakeholders from the underlying information architecture.
A UI mockup generally introduces greater visual detail, such as typography, colors, spacing, imagery, and brand treatment. A high-fidelity prototype goes further by representing realistic interactions and application behavior, making it more appropriate for later validation or usability testing.
Salesforce's UX artifact guidance distinguishes mapping artifacts from screen-design artifacts and emphasizes progressing toward increasingly detailed screens after the designer has established user needs, hierarchy, and the structure of the solution. Therefore, when the objective is to quickly plan and communicate intended layouts, wireframes provide the required speed, flexibility, and structural clarity.
Study Guide reference/topics: Wireframes, UX artifacts, information hierarchy, fidelity levels, early-stage interface design.
NEW QUESTION # 167
A UX Designer wants to understand the mental model of employees who have requested a new internal community. The brief specifies what the employees should be able to do on the site, but the designer needs to suggest a suitable information architecture that matches user expectations. Which technique should be used?
Answer: B
Explanation:
The correct answer is C. Card Sorting, as stated in the uploaded study guide.
The question emphasizes two related needs: understanding employees' mental model and creating an information architecture that matches user expectations. Card sorting is directly suited to this because participants organize items into categories according to how they naturally perceive relationships between them.
The results reveal how users group concepts, which labels make sense to them, and how content or functions might be organized within navigation. That makes the method particularly useful before finalizing the structure of a new community.
Option A, Cognitive Walkthrough, evaluates whether users can successfully progress through an existing or proposed interaction based on their expected knowledge and goals. It does not primarily generate an information architecture.
Option B, Mind Mapping, can help organize ideas or concepts but is not the user-research technique selected by the guide for uncovering how users classify information.
The study-guide principle is that information architecture should reflect the way users mentally organize the domain rather than merely mirror an internal organizational structure. Card sorting supplies evidence for designing that structure.
Study Guide reference/topics: Card Sorting, information architecture, mental models, user expectations, Discovery.
NEW QUESTION # 168
Cloud Kicks needs functional components thatwill be used on many pages. The components need to be consistent with the look and feel of Lightning Experience.
What does the Salesforce Lightning Design System (SLDS) provide that will ensure consistency?
Answer: D
Explanation:
The Salesforce Lightning Design System (SLDS) provides component blueprints that will ensure consistency for Cloud Kicks' functional components. Component blueprints are ready-to-use HTML and CSS UI elements that provide the foundation for Salesforce experience development. They follow the design guidelines, accessibility standards, and best practices of Lightning Experience. They also include variants, states, and modifiers to handle different use cases and scenarios. By using component blueprints, Cloud Kicks can create functional components that are consistent with the look and feel of Lightning Experience without writing custom code or CSS.Reference:
Component Blueprints
Introduction to the Salesforce Lightning Design System
NEW QUESTION # 169
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