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| Section | Weight | Objectives |
|---|---|---|
| Design | 25% | - Design solutions using best practices - Define integration and migration strategies - Plan security, compliance, and reporting - Model healthcare entities and data structures |
| Discovery | 20% | - Gather functional and technical requirements - Identify customer personas and stakeholders - Define capabilities from use cases |
| Implement | 30% | - Configure OmniStudio components - Set up security and access controls - Implement integrations and APIs - Install and configure Health Cloud - Build reports and dashboards - Customize features and objects |
| Deploy | 25% | - Operate and maintain Health Cloud solutions - Manage mobile capabilities - Plan pre-deployment and post-deployment activities |
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NEW QUESTION # 77
A provider is looking to view a patient's insurance coverage, including co-pay and deductible information, prior to their appointment.
Using Health Cloud, which two steps should a consultant take to access this information in the Benefit Verification component?
Choose 2 answers
Answer: B,C
Explanation:
To access a patient's insurance coverage, co-pay, and deductible information in the Benefit Verification component of Health Cloud, you need to integrate with external systems (e.g., payers or clearinghouses). Health Cloud provides the Benefit Verification component, which relies on secure API integrations for real-time eligibility and benefits checks.
Step-by-Step Reference:
Configure the Connection Label with the source system's API details:
Extract:
"In Benefit Verification setup, specify the Connection Label and configure the external endpoint and API details to connect to the benefit verification source system." (Source: Administer Health Cloud - Benefit Verification Setup) Create a named credential to support authenticated callouts:
Extract:
"Use Named Credentials to securely store authentication settings and endpoint information for callouts to external services (such as clearinghouses or payers) required for benefit verification." (Source: Salesforce Security Guide and Administer Health Cloud - Benefit Verification) Why not A or B?
The HCBenVerConnect custom setting is not part of the standard configuration for the out-of-the-box Benefit Verification component.
Configuring a URI path alone (without API details and credentials) does not enable secure, authenticated communication.
NEW QUESTION # 78
An administrator at Bloomington Caregivers has received a change request to alter the appearance of the timeline so that it displays vertically instead of horizontally. Which step should the administrator take when implementing this change request?
Answer: B
Explanation:
In Health Cloud with Salesforce Timeline, timeline configurations are managed in Setup under Timeline.
Once configured and activated, the component is placed on the Lightning record page with the desired layout properties. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Enable Timeline in Salesforce Setup, then configure and activate new timeline and add to the relevant Lightning record.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Agentforce Health architecture and implementation
NEW QUESTION # 79
A payer receives faxes for clinical review as part of the determination process. The payer needs Health Cloud to automatically capture the data from the documents received from patients and manage the end-to-end approval process.
Which two Health Cloud capabilities should a consultant recommend as a way to build this process?
Choose 2 answers
Answer: A,B
Explanation:
Step-by-Step Explanatio n:
Intelligent Document Automation:
Exact Extract:
"Intelligent Document Automation in Health Cloud automatically extracts data from incoming documents, including faxes, and creates structured data for downstream workflows." Reference:
Utilization Management:
Exact Extract:
"Utilization Management provides workflows and automation to support end-to-end approval processes, including clinical review and authorizations." Why Not Other Options?
Integrated Care Management: Focuses on care plans and assessments, not document automation or clinical approval processes.
Care Authorizations: Part of Utilization Management but not the capability for document ingestion and process automation.
NEW QUESTION # 80
A MedTech company is implementing Health Cloud to better plan and track surgical case visits, manage device inventory, and run cycle counts. Which data model should a consultant recommend the company use?
Answer: A
Explanation:
Intelligent Sales for MedTech provides purpose-built data models and tools for planning surgical case visits, managing medical device consignment inventory, and executing cycle counts. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Intelligent Sales) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Agentforce Health architecture and implementation
NEW QUESTION # 81
Bloomington Caregivers would like to display patient information from both Salesforce standard objects and data from an external system.
Which three Health Cloud features should a consultant recommend the company use to display this on the patient record page?
Choose 3 answers
Answer: A,C,E
Explanation:
Step-by-Step Explanatio n:
Health Cloud Best Practice for Displaying Internal and External Data:
FlexCards (part of OmniStudio) can display data from multiple sources in a unified view on a patient record.
Integration Procedures connect to external systems and bring in data (e.g., from EHRs or other sources).
DataRaptors extract and transform Salesforce data for display and use in FlexCards.
Salesforce Documentation Reference:
"FlexCards can display internal Salesforce data and call Integration Procedures or DataRaptors to bring in external or standard object data."
- OmniStudio Standard Guide
"Integration Procedures are used to retrieve and update data from external systems and can be invoked directly from FlexCards or OmniScripts."
- OmniStudio Integration Procedures
"DataRaptors map Salesforce data to and from FlexCards and Integration Procedures, enabling seamless display of patient information."
- OmniStudio DataRaptors
Other Options:
Salesforce Flows: Good for automation but not for real-time display of combined external and internal data on record pages.
Visualforce Pages: Legacy solution, not recommended for modern Health Cloud patient page display, and does not natively integrate with OmniStudio tools.
Reference:
OmniStudio Standard Guide
OmniStudio Integration Procedures
OmniStudio DataRaptors
NEW QUESTION # 82
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