220-1202 Test Papers | Valid 220-1202 Exam Test

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CompTIA 220-1202 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Operational Procedures	21%	- Safety and compliance 1. Workplace safety procedures 2. Privacy and regulatory compliance 3. Environmental controls - Communication and professionalism 1. Incident reporting 2. SLA management 3. Customer service techniques - IT service management 1. Documentation and change management 2. Backup and recovery processes 3. Disaster recovery planning
Topic 2: Operating Systems	28%	- Mobile operating systems 1. Mobile device management 2. App installation and security settings 3. Android and iOS configuration - Windows installation, configuration, and management 1. Command-line tools and scripting 2. Device drivers and system updates 3. File systems, partitions, and storage management 4. Windows 10/11 features and settings - macOS, Linux, and Chrome OS basics 1. Installation and navigation 2. Command-line operations 3. System configuration and maintenance
Topic 3: Software Troubleshooting	23%	- Operating system issues 1. Update and driver failures 2. Boot errors and startup problems 3. System crashes and performance issues - Application and security troubleshooting 1. Installation and compatibility problems 2. Application crashes and errors 3. Security-related issues and fixes - Mobile device troubleshooting 1. App and OS update failures 2. Performance and battery problems 3. Connectivity and synchronization issues
Topic 4: Security	28%	- Network and application security 1. Encryption technologies 2. Wireless security protocols 3. Firewalls and security appliances - Security fundamentals 1. Permissions and access control 2. Authentication and authorization 3. Zero Trust concepts - Threats and mitigation 1. Data protection and disposal 2. Social engineering prevention 3. Malware types and removal

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Valid 220-1202 Exam Test | Valid Dumps 220-1202 Pdf

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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q305-Q310):

NEW QUESTION # 305
A user is installing a third-party application on the latest macOS. The user receives a security warning that states the application is unsigned and cannot be installed. Which of the following settings should the user adjust to allow the installation?

A. Finder
B. Privacy
C. Accessibility
D. iCloud

Answer: B

Explanation:
Adjusting the Privacy (Security & Privacy) settings allows the user to override macOS Gatekeeper restrictions and permit the installation of an unsigned third-party application.

NEW QUESTION # 306
Which of the following is the weakest wireless security protocol?

A. WPA2
B. TKIP
C. AES
D. WEP

Answer: D

Explanation:
WEP (Wired Equivalent Privacy) is known to be the weakest wireless security protocol due to its vulnerabilities and ease of being compromised.
WEP: The oldest and weakest protocol, susceptible to various attacks and easily cracked.

NEW QUESTION # 307
A user needs to download some files from a vendor website. Downloading the specific file type is blocked when using the Microsoft Edge web browser. A technician determines that the files the user wants to download are safe. Which of the following should the technician configure to allow these files to be downloaded?

A. SmartScreen
B. Firewall
C. User Account Control
D. Defender

Answer: A

Explanation:
Microsoft Edge uses SmartScreen to block potentially unsafe downloads. If a known safe file type is being blocked, configuring or adjusting SmartScreen settings allows the download to proceed while maintaining browser-based security controls.

NEW QUESTION # 308
An end user's laptop is having network drive connectivity issues in the office. The end user submits a help desk ticket, and a support technician is able to establish a remote connection and fix the issue. The following day, however, the network drive is disconnected again. Which of the following should the technician do next?

A. Send documentation about how to fix the issue in case it reoccurs.
B. Escalate the ticket to the next level.
C. Keep the ticket open until next day, then close the ticket.
D. Connect remotely to the user's computer to see whether the network drive is still connected.

Answer: B

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Since the issue has recurred after a temporary fix, it is likely a deeper or persistent configuration or server issue. Escalating the ticket to the next tier of support (e.g., network or system administrator) ensures further investigation and permanent resolution. Escalation is part of the standard support protocol when issues reoccur despite initial troubleshooting.
A: Rechecking remotely may confirm the issue, but doesn't resolve it long term.
B: Providing documentation helps the user but doesn't solve the root cause.
D: Keeping the ticket open is passive and doesn't address the recurring issue.
Reference:
CompTIA A+ 220-1102 Objective 4.1: Given a scenario, implement best practices associated with documentation and support systems information.
Study Guide Section: Escalation procedures and ticket management

NEW QUESTION # 309
Which of the following is used to apply corporate restrictions on an Apple device?

A. App Store
B. Management profile
C. VPN configuration
D. Apple ID

Answer: B

Explanation:
An MDM (Mobile Device Management) management profile allows administrators to enforce corporate policies on Apple devices, such as restricting app installations, configuring network settings, and applying security restrictions. This profile is installed on the device and centrally managed to ensure compliance.

NEW QUESTION # 310
......

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