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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: User Lifecycle Management | 14% | - Authentication and access control - Guest account management - User provisioning methods |
| Topic 2: Workspace Administration | 9% | - Workspace creation and approval process - Multi-workspace architecture design - Workspace visibility and configuration |
| Topic 3: Channel and User Group Administration | 28% | - Archiving and deletion policies - User group creation and administration - Channel types and management |
| Topic 4: Security | 15% | - Security governance and compliance - Audit and monitoring - Data protection and retention policies |
| Topic 5: Fundamentals | 9% | - Slack paid plan features - Workspace and organization settings and dashboards - User roles and responsibilities |
| Topic 6: Enabling Slack Success | 15% | - Optimization and training - Analytics and usage measurement - Adoption strategy and best practices |
| Topic 7: App Administration | 10% | - Integration management - App installation and configuration - Workflow Builder usage |
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NEW QUESTION # 115
Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group's progress. However, the group's leaders want the rights to approve any members before they join.
Which access level should Jorge set for this workspace?
Answer: B
Explanation:
Slack defines "By Request" access as:
"A workspace or channel is visible to all users, but users must request to join, and Admins or Owners must approve each request." This model fits Jorge's need for visibility plus control over membership approval.
(Reference: Slack Administration Study Guide - Workspace Access Levels) Reference: https://slack.com/intl/en-pk/help/articles/201330256-Invite-new-members-to-your-workspace
NEW QUESTION # 116
Paul leads an accounting team and is implementing a new expense reporting system.
He wants to update employees on the status of the system's rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.
Which of the following would help him achieve his goal?
Answer: B
Explanation:
Slack recommends:
"Use public announce-only channels for company-wide updates. Only designated members can post, while everyone else can view and react without disrupting the information flow." This keeps updates structured and prevents off-topic discussion, while maximizing visibility to the whole organization.
(Reference: Slack Administration Study Guide - Announce-Only Channel Best Practices)
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NEW QUESTION # 117
You recently started working with a new external organization that will supply crucial ingredients needed to make your products. It's important to be connected with them at a moment's notice, and you've noticed that your emails often go unanswered for long periods of time. You decide to look up your key contact's email on the Slack Connect page but get no results.
What is the reason you can't find the external contact on Slack Connect?
Answer: B
Explanation:
Slack Connect discoverability must be enabled by an organization for others to search and find them:
"If an external organization has disabled Slack Connect Discoverability, they will not appear in search results, even if they use Slack." It is not about whether you already have a Connect channel (A), or necessarily whether they are on a free plan (B - free plans can still accept Connect invites with some limitations). Option C (turning off Slack Connect entirely) would prevent channel creation but is not specifically why search would fail.
(Reference: Slack Administration Study Guide - Slack Connect Discoverability Settings)
NEW QUESTION # 118
You're the Slack Workspace Admin at a mid-sized company. You're working on an onboarding strategy that encourages members to self-start and learn about Slack at their own pace.
Which strategy should you choose?
(Select the best answer.)
Answer: B
Explanation:
Slack recommends using self-paced resources and workflows for onboarding:
"Workflow Builder allows admins to create automated onboarding workflows that include links to Help Center articles, internal documentation, and recorded webinars, enabling new users to learn at their own pace." Hackathons (B) and Slack 101 live trainings (D) are great, but they are scheduled sessions, not self-paced.
Custom bots (C) add overhead and are not necessary for scalable self-service onboarding.
(Reference: Slack Administration Study Guide - Onboarding Strategies Using Workflow Builder)
NEW QUESTION # 119
You're a Workspace Owner for a Slack Business+ workspace, working with your security team to launch Slack globally.
You want members to integrate Slack with their daily productivity apps from day one.
What should you do?
Answer: B
Explanation:
Slack best practices recommend:
"Pre-approving key apps ensures fast adoption while restricting high-risk apps maintains security compliance." Admin API (B) is more technical and unnecessary at launch. Individual requests (C) create friction. Pre- approving apps and restricting non-common ones (D) isn't optimal unless based on risk evaluation.
(Reference: Slack Administration Study Guide - App Management Best Practices)
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NEW QUESTION # 120
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