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Peoplecert MSP-Practitioner Exam Syllabus Topics:

SectionObjectives
Topic 1: Seven Sins Themes of MSP- Defining and Gaining Approval of the Business Case
  • 1. Risk-reward analysis
  • 2. Cost-benefit analysis
- Managing the Business Layer
  • 1. Business as usual integration
  • 2. Portfolio alignment
- Leading and Supporting Change
  • 1. Stakeholder engagement
  • 2. Communication planning
- Embedding the Outcomes
  • 1. Capability exploitation
  • 2. Organizational learning
- Delivering the Capability (Outputs)
  • 1. Project convergence
  • 2. Quality and readiness
- Delivering the Benefits (Outcomes)
  • 1. Sustained behaviour change
  • 2. Benefits realization tracking
- Evaluating the Programme's Health
  • 1. Exception handling
  • 2. Health check activities
Topic 2: Governing Themes- Organization
  • 1. Roles and responsibilities
  • 2. Programme Organization structure
  • 3. Business Change Assistant roles
- Blueprint
  • 1. Target architecture
  • 2. Transition architecture
  • 3. Maintaining the blueprint
- Business Case
  • 1. Investment decision making
  • 2. Benefits dependency network
  • 3. Realizing and measuring benefits
- Vision
  • 1. Defining and communicating the vision
  • 2. Linking vision to organizational strategy
Topic 3: Delivery Teams- Programme Support
  • 1. Business Analyst function
  • 2. Risk and issue management
- Project-level Delivery
  • 1. Project team structures
  • 2. Interfaces between projects
- Business Readiness
  • 1. Training and communication
  • 2. Transition planning

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Peoplecert MSP Practitioner, 5th edition Exam Sample Questions (Q64-Q69):

NEW QUESTION # 64
The programme is in the first tranche. The programme manager met with the project managers from the Employment Contracts and Call Centre Rationalization projects as well as the BCM. Many topics were discussed. After the meeting, the programme manager reviewed the information gathered at the meeting.
Which information should result in an addition to the risk register?

Answer: A

Explanation:
Comprehensive and Detailed 200 to 250 words of Explanation From Exact Extract of project- programme-and-portfolio-management of 5th Edition MSP:
In MSP 5th Edition, a Risk is defined as an uncertain event or set of events that, should it occur, will have an effect on the achievement of objectives. The Risk Register is used to capture these uncertainties. It is vital to distinguish between a "risk" (uncertainty about the future) and an "issue" (something that has already happened or a current fact).
Option C represents a classic programme risk: there is uncertainty regarding the training requirements for a future project, which creates a potential threat to the timeline of Tranche 3. This uncertainty needs to be managed, analyzed, and mitigated, making it a perfect entry for the risk register.
* Option A describes a planned outcome or benefit.
* Option B describes the current "as-is" state (a fact).
* Option D describes a project-level issue (staff sickness and delay) that the project manager expects to resolve. While it could be escalated, the inherent uncertainty regarding the future impact on Tranche 3 in Option C is a more fundamental programme-level risk that must be recorded and tracked.


NEW QUESTION # 65
Which document is prepared with a purpose to share with stakeholders?

Answer: C

Explanation:
The Vision document is prepared specifically to share with stakeholders to communicate the desired future state the programme aims to achieve. It is a clear, inspirational statement designed to create alignment, motivation, and understanding among all parties involved.
The MSP Practitioner states: "Vision's purpose is to share the idea of better future planned by programme with all stakeholders." It conveys the strategic intent and overarching goals without delving into technical or detailed delivery plans.
Unlike the Business Case or Blueprint, which are more technical or internal management documents, the Vision serves as a powerful communication tool fostering stakeholder engagement and support from the outset.


NEW QUESTION # 66
The programme is in the 'embed the outcomes' process at the end of Tranche 2. As part of the adopt the capabilities activity, the BCM is concerned that many of the sales staff are continuing to use the old sales system alongside the new systems and processes. This is impacting on cost reductions and increased sales.
The BCM has confirmed that the new system has all the functionality required.
As part of the 'adopt the capabilities' activity what should the BCM do to resolve this situation?

Answer: D

Explanation:
Comprehensive and Detailed 200 to 250 words of Explanation From Exact Extract of project- programme-and-portfolio-management of 5th Edition MSP:
The 'Embed the outcomes' process is where the focus shifts from delivering technical capabilities to ensuring that those capabilities are integrated into business-as-usual (BAU). A key activity within this process is 'Adopt the capabilities', which involves supporting the business through the transition and ensuring that old ways of working are retired.
In this scenario, the staff are resisting the change by maintaining a "safety net" (the old system). According to MSP 5th Edition, to successfully embed a change, the programme must often "burn the bridges" to the old state once the new system is proven to be functional. Option D is the correct answer because it addresses both the technical and human aspects of the transition. Removing access to the old system forces the adoption of the new process, while providing support ensures that staff feel capable and confident in the new environment. Simply reporting on benefits (Option A) or encouraging knowledge sharing (Option C) will not resolve the issue if the old system remains an available option for those resistant to change. The Business Change Manager (BCM) must lead this transition, ensuring that the organization moves fully into the future state described in the Target Operating Model, thereby allowing the benefits to be fully realized.


NEW QUESTION # 67
At the end of Tranche 2, the programme office lead reported that the overall programme cost would exceed the current budget. The SRO has recommended to the sponsoring group that the programme budget be increased, to enable the programme to deliver the full target operating model, as originally planned.
Which theme is being applied to the 'evaluate new information' process?

Answer: C

Explanation:
Comprehensive and Detailed 200 to 250 words of Explanation From Exact Extract of project- programme-and-portfolio-management of 5th Edition MSP:
The Justification Theme is the backbone of any MSP programme, ensuring that the investment of time, money, and effort is continually balanced against the expected benefits. This theme is most visible during the ' Evaluate new information' process at the end of a tranche, where the Business Case is formally reassessed.
Option B is the correct answer. When the programme office lead reports a budget overrun, it directly impacts the financial viability of the programme. The SRO's recommendation to increase the budget to achieve the Target Operating Model (TOM) is a fundamental "Justification" activity. The SRO is arguing that the value of the benefits to be realized (the outcomes of the full TOM) still outweighs the increased cost of the investment. According to MSP 5th Edition, the justification must be maintained throughout the lifecycle; if the costs increase, the SRO must re-validate with the Sponsoring Group that the programme remains desirable and achievable. This application of the Justification theme ensures that the programme does not proceed blindly into a deficit but makes a conscious, governed decision to continue based on the remaining value. It protects the organization from "sunk cost fallacy" by forcing a transparent review of the investment's merit in light of the new financial data.


NEW QUESTION # 68
Which of the following is Not one of MSP defined levels of stakeholder engagement?

Answer: A


NEW QUESTION # 69
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