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Scrum PSM-II Exam Syllabus Topics:

SectionObjectives
Supporting Organizational Change- Agile Transformation
  • 1. Organizational Impediments
  • 2. Change Management
- Scaling Scrum
  • 1. Multi-Team Collaboration
  • 2. Organizational Agility
Scrum Master Responsibilities- Servant Leadership
  • 1. Continuous Improvement
  • 2. Enabling Self-Management
  • 3. Removing Impediments
- Serving the Scrum Team
  • 1. Facilitating Scrum Events
  • 2. Supporting Product Owners
  • 3. Coaching Developers
Scrum Theory and Principles- Empiricism
  • 1. Transparency
  • 2. Adaptation
  • 3. Inspection
- Scrum Values
  • 1. Focus
  • 2. Respect
  • 3. Courage
  • 4. Openness
  • 5. Commitment
Developing People and Teams- Team Dynamics
  • 1. Collaboration Techniques
  • 2. Conflict Resolution
  • 3. Team Coaching
- Facilitation Skills
  • 1. Decision-Making Support
  • 2. Workshop Facilitation
Managing Products with Agility- Product Backlog Management
  • 1. Value Optimization
  • 2. Ordering and Refinement
- Stakeholder Collaboration
  • 1. Feedback Loops
  • 2. Expectation Management

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100% Pass Quiz 2026 The Best Scrum PSM-II: Exam Professional Scrum Master level II (PSM II) Experience

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Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q163-Q168):

NEW QUESTION # 163
The outcome of a Sprint can be impacted by which of the following? (Choose all that apply.)

Answer: A,B,C

Explanation:
The knowledge, skills, behaviors of the team, and what's known and not known will impact not only how effective the team is but also the outcomes of what it can produce.


NEW QUESTION # 164
In an environment where user acceptance testing is required before the Increment can be put into production, a development manager proposes to have user acceptance testing done every third Sprint, because the feedback from the user acceptance tests are disrupting work in Sprints. Is this a good idea?
(choose the best answer)

Answer: D

Explanation:
Explanation
User acceptance testing is a process of verifying that the product meets the user's needs and expectations. It is an important feedback mechanism that helps the Scrum Team validate their assumptions, inspect the value and quality of the Increment, and adapt their plans accordingly. Scrum requires that the Increment be transparent, meaning that it is observable and understandable by anyone with a stake in the outcome. Scrum also requires that the feedback loop be short, meaning that the Scrum Team can receive and respond to feedback quickly and frequently.
Therefore, it is not a good idea to have user acceptance testing done every third Sprint, because:
The Increment will not be transparent (B), meaning that the Scrum Team and the stakeholders will not have a clear and shared understanding of what has been done and what remains to be done. This may lead to misalignment, confusion, or conflict over the product vision, scope, and quality.
The feedback loop is too long (B), meaning that the Scrum Team will not be able to inspect and adapt based on the user's feedback in a timely manner. This may lead to wasted effort, missed opportunities, or reduced value delivery.
The other options are not correct because:
It does not depend on what is stated in their Definition of Done (A), which is a formal description of the state of the Increment when it meets the quality standards required for the product. The Definition of Done does not dictate how or when user acceptance testing should be done, but rather what criteria must be met for the Increment to be considered "Done".
The Scrum Team is a self-managing team, which means that they have the autonomy and authority to organize and manage their own work within the boundaries of Scrum. However, this does not mean that they can ignore or postpone user feedback, which is essential for delivering value and satisfying customer needs.
The Scrum Team needs stability in the Sprint (D), which means that they need to have a clear and consistent Sprint Goal, Sprint Backlog, and Definition of Done throughout the Sprint. However, this does not mean that they need to avoid or resist user feedback, which is a source of learning and improvement for the product and the process.
References: : [Scrum Guide], The Increment : [Scrum Guide], Transparency : [Scrum Guide], The Definition of Done : [Scrum Guide], The Scrum Team : [Scrum Guide], The Sprint Goal


NEW QUESTION # 165
You join a new Scrum Team as Scrum Master. Up until now, the Product Owner has not been attending Sprint Retrospectives. The Development Team fear they will become too negative?with the PO present.
As a Scrum Master, What should you do?

Answer: B


NEW QUESTION # 166
A new Developer joins the Development Team taking the total number to 10 people.
As a Scrum Master, What should you do?

Answer: C


NEW QUESTION # 167
A Development Team has members working from globally distributed locations. Conducting the Scrum events via a conference call is proving difficult and an impediment to the Development Team self-organising. As Scrum Master, you have raised this in the Sprint Retrospective Which two are the most appropriate things to do? Choose 2 answers

Answer: C,D


NEW QUESTION # 168
......

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