Quiz 2026 Useful ITILFND_V4: Exam ITIL 4 Foundation Cram Questions

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EXIN ITILFND_V4 Exam Overview:

Certification Vendor:	EXIN
Exam Name:	ITIL 4 Foundation
Exam Number:	ITILFND_V4
Passing Score:	65% (26/40)
Certificate Validity Period:	3 years
Exam Duration:	60 (75 for non-native language speakers)
Exam Format:	Multiple-choice, Single answer, Closed-book, List selection
Related Certifications:	ITIL 4 Strategic Leader ITIL 4 Managing Professional
Available Languages:	Chinese, Polish, French, Norwegian, English, Portuguese, Danish, Italian, Japanese, Dutch, Finnish, German, Spanish
Real Exam Qty:	40
Exam Price:	$385 USD
Recommended Training:	Official ITIL 4 Foundation Study Material EXIN Accredited Training Providers
Exam Registration:	EXIN Official Registration PeopleCert
Sample Questions:	EXIN ITILFND_V4 Sample Questions
Exam Way:	Online proctored or in-person at authorized test centers
Pre Condition:	No formal prerequisites; no prior IT experience required
Official Syllabus URL:	https://www.exin.com/en/exams/itil-4-foundation

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The ITIL 4 Foundation certification is a valuable credential for IT professionals who want to enhance their knowledge and skills in ITSM. It demonstrates a commitment to best practices and continuous improvement in IT service delivery. By obtaining the certification, candidates can open up new career opportunities and improve their earning potential.

EXIN ITIL 4 Foundation Sample Questions (Q210-Q215):

NEW QUESTION # 210
What does 'change enablement' PRIMARILY focus on?

A. Changes to products and services
B. Changes to service levels
C. Changes to organizational structure
D. Changes to skills and competencies

Answer: A

NEW QUESTION # 211
Which is the FIRST thing to consider when focusing on value?

A. Ensuring value is co-created by improvement initiatives
B. Defining customer experience and user experience
C. Identifying the service consumer who will receive value
D. Understanding what is valuable to the service consumer

Answer: C

NEW QUESTION # 212
Which of the following terms is more suitable to describe the functionality of a service?

A. Output
B. Utility
C. Warranty
D. Outcome

Answer: B

NEW QUESTION # 213
Which approach is CORRECT when applying the guiding principle 'keep it simple and practical'?

A. Only add controls and metrics when they are needed
B. Design controls and metrics and add them individually until all are implemented
C. Design controls and metrics first, then remove those not adding value
D. Only add controls and metrics that are required for compliance

Answer: A

NEW QUESTION # 214
Which is a key requirement for a successful service level agreement (SLA)?

A. Using bundled metrics to relate performance to outcomes
B. Using individual metrics that relate to the service catalogue
C. Using an agreement between the service provider and service supplier
D. Using single-system-based metrics that relate to outputs

Answer: A

NEW QUESTION # 215
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