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| Section | Objectives |
|---|---|
| Project Life Cycle Phases | |
| Project Management Concepts | |
| Communication and Change Management | |
| Basics of IT and Governance | |
| Tools and Documentation |
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NEW QUESTION # 172
Which of the following does a commercial, off-the-shelf system usually require?
Answer: B
Explanation:
A commercial, off-the-shelf system, often called a COTS solution, is a ready-made product purchased from a vendor rather than built from scratch. Because it is already designed, tested, packaged, and supported by the vendor, it usually requires only minimal customization to meet business needs. A project manager should expect configuration, integration, user setup, training, and limited tailoring, but heavy customization can increase cost, schedule risk, maintenance complexity, and vendor-support limitations. Cloud infrastructure may be used for some COTS products, but it is not always required. A privacy assessment may be required depending on the data handled, but not universally. A dedicated IP address is a technical requirement that depends on architecture and security design, not on COTS itself.
NEW QUESTION # 173
An organization was fined due to an audit finding that revealed a third-party vendor was able to see secured project information in a recently implemented system. Which of the following was the cause of this situation?
Answer: D
Explanation:
The system is lacking proper access controls if a third-party vendor was able to see secured project information in a recently implemented system that resulted in a fine for the organization. Access controls are security mechanisms that regulate who or what can view, use, or modify data or resources in a system or network. Access controls typically involve authentication and authorization processes that verify the identity and permissions of users or devices before granting them access. Access controls can help to protect data confidentiality, integrity, and availability and prevent unauthorized access, misuse, or theft12
NEW QUESTION # 174
A company is designing a new ERP system. The SOW includes modules for different departments. During a meeting, a stakeholder requests an additional feature. Which of the following action should the project manager take next?
Answer: B
Explanation:
The project manager should first document the change request in the change log because an additional feature represents a potential change to the approved scope described in the SOW. In project change control, requested changes must be formally captured before they are evaluated, approved, rejected, or communicated as accepted work. The change log provides traceability by recording the request, requester, date, description, status, impact, and decision. Validating the request and determining decision makers may occur after documentation, but the project manager should not skip the formal record. Communicating the change broadly before review could create confusion or expectations that the feature is already approved. Proper logging supports governance, prevents scope creep, and ensures the change follows the approved control process.
NEW QUESTION # 175
A project manager is eager to define access requirements during the initiation phase of a project. Which of the
following steps should the project manager perform first?
Answer: D
Explanation:
This answer is based on the best practice of defining access requirements in project management, which is to
identify the roles, responsibilities, and permissions of the project team members and other stakeholders who
need to access the project information, resources, and deliverables12. The first step in this process is to assess
the resource pool, which is the availability and capability of the human resources that can be assigned to the
project34. By assessing the resource pool, the project manager can determine the skills, experience, and
security clearance of the potential project team members, as well as their reporting relationships,
communication preferences, and expectations56. This information can help the project manager to define the
access requirements for each role and stakeholder group, and to assign the appropriate level of access to the
project data, documents, tools, and systems78. References = CompTIA Project+ Certification Study Guide9,
CompTIA Project+ Certification Exam Objectives10, What is Requirements Management?, How to Write
Project Requirements, A Guide to Functional Requirements, Project Requirements Management: A Quick
Guide, Creating clear project requirements, How to Define Project Roles and Responsibilities
NEW QUESTION # 176
A piece of equipment has malfunctioned and is stalling the completion of a deliverable for a project. Which of the following should the project manager do next?
Answer: A
Explanation:
This answer is based on the best practice of issue management in project management, which is to identify, analyze, prioritize, and resolve issues that affect the project performance, scope, schedule, quality, or budget12. The first step in this process is to rate the severity of the impact the issue has on the project, which involves assessing the likelihood and consequences of the issue, and assigning a rating or score to the issue based on a predefined scale or criteria34. By rating the severity of the impact, the project manager can determine the urgency and importance of the issue, and decide the appropriate course of action to address the issue56. Rating the severity of the impact is better than the other options because:
Buying a replacement for the faulty equipment may not be feasible, cost-effective, or timely, depending on the availability, price, and delivery time of the equipment. It may also require approval from the project sponsor or other stakeholders, and may affect the project budget or scope7.
Getting the maintenance team to resolve the issue may not be possible, depending on the nature and extent of the malfunction, the skills and availability of the maintenance team, and the warranty or service contract of the equipment. It may also take time and resources to diagnose and fix the problem, and may cause further delays or disruptions to the project8.
Escalating the issue to the project sponsor may not be necessary, depending on the severity and complexity of the issue, and the authority and responsibility of the project manager. It may also create unnecessary alarm or confusion among the project stakeholders, and may undermine the project manager's credibility or autonomy9.
References = CompTIA Project+ Certification Study Guide, CompTIA Project+ Certification Exam Objectives, What is Issue Management?1, Issue Management Process2, How to Assess the Severity of Project Issues3, How to Prioritize Project Issues4, How to Replace Faulty Equipment in Project Management5, How to Manage Equipment Maintenance in Project Management6, How to Escalate Issues in Project Management7
NEW QUESTION # 177
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