100% Pass Quiz Peoplecert - ITIL-4-HVIT–Trustable Certification Training

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionObjectives
Topic 1: Understand the digital product lifecycle in terms of the ITIL operating model- Digital product lifecycle and value streams
  • 1. Operating and improving digital products
    • 2. Designing and delivering digital products
      Topic 2: Understand how to contribute to achieving value with digital products- Value creation in high-velocity IT
      • 1. Customer and stakeholder value
        • 2. Feedback loops and continual improvement
          Topic 3: Understand the importance of the ITIL guiding principles in a high-velocity IT environment- Applying ITIL guiding principles
          • 1. Focus on value
            • 2. Optimize and automate
              Topic 4: Understand how ITIL practices contribute to high-velocity IT- Key ITIL practices for high-velocity environments
              • 1. Information security management
                • 2. Business analysis
                  • 3. Architecture management
                    • 4. Service validation and testing
                      • 5. Deployment management
                        Topic 5: Understand concepts regarding the high-velocity nature of digital enterprises- Understand the concepts of high-velocity IT
                        • 1. Digital technology and digital organizations
                          • 2. The characteristics of high-velocity IT

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                            Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q98-Q103):

                            NEW QUESTION # 98
                            A digital product team is composed of people who each have deep expertise in one area but sufficient knowledge to contribute in several others.
                            Which concept does this describe?

                            Answer: D

                            Explanation:
                            T-shaped people combine depth in a specialty with breadth across other disciplines. Such team members reduce hand-offs and bottlenecks, enable teams to remain effective when individuals are unavailable, and support the cross-functional, autonomous teams needed for high-velocity delivery.


                            NEW QUESTION # 99
                            Following a major service failure, an organization holds a review where team members openly describe the decisions they made and the information available at the time, without fear of punishment.
                            Which concept does this demonstrate?

                            Answer: B

                            Explanation:
                            A safety culture encourages people to report errors and near-misses openly so that the organization can learn from them. Blameless post-mortems focus on the systemic and contextual causes of failure rather than individual blame, which increases the flow of information and improves organizational learning and resilience.


                            NEW QUESTION # 100
                            An organization's efforts to maintain high levels of availability have significantly impacted its ability to make fast and frequent changes.
                            Which action BEST represents how the 'availability management' practice can support both of these aims?

                            Answer: A

                            Explanation:
                            Site reliability engineering (SRE) techniques within the availability management practice balance availability with the need for speed and frequent change. SRE applies error budgets and automation to maintain resilience while enabling rapid delivery.


                            NEW QUESTION # 101
                            An organization has a large and complex infrastructure which often leads to incidents that impact users.
                            Which is the BEST technique to use to improve this situation?

                            Answer: D

                            Explanation:
                            Chaos engineering is the best technique in this context because it proactively tests the resilience of a large and complex infrastructure by intentionally introducing failures. This helps identify weaknesses before they cause incidents that impact users.


                            NEW QUESTION # 102
                            Which concept would MOST help to ensure that information needed to identify problems is available?

                            Answer: B

                            Explanation:
                            Safety culture most helps ensure that information needed to identify problems is available, because it promotes openness, transparency, and the reporting of issues without fear of blame, enabling better problem identification and resolution.


                            NEW QUESTION # 103
                            ......

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