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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Build business application logic and automation | 40-45% | - Business logic
|
| Topic 2: Create a foundation for intelligent applications | 25-30% | - Build data models in Dataverse
|
| Topic 3: Create intelligent applications | 25-30% | - Create model-driven apps
|
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NEW QUESTION # 27
A company is designing a Power Platform solution that includes a model-driven app used by customer service representatives to manage support cases.
The company is evaluating which solution component to include in the app .
The solution must meet the following requirements:
# Users must interact with system-generated responses while working within forms and views.
# Responses must reflect the current data and context in the app.
# Users must remain within the app while interacting with the solution.
You need to recommend solution components for the app.
Which two components should you recommend? Each correct answer presents a complete solution. NOTE:
Each correct selection is worth one point.
Answer: A,D
Explanation:
A Copilot Studio agent and an app assistant agent are the two components designed for contextual, in-app conversational interaction. A Copilot Studio agent can be embedded or made available within the business solution and can use configured knowledge, actions, and conversation topics to answer users while they remain in the application. An app assistant agent is intended to assist users in the context of the model-driven app and its current business data. Business rules execute deterministic form or table logic; they cannot provide a conversational response experience. Smart assist surfaces suggested knowledge articles or similar recommendations in supported customer-service scenarios, but it is not the general conversational component described by the requirements. The implementation must also govern grounding sources and security so an agent cannot reveal records the user is not authorized to access. The AB-410 Study Guide asks candidates to
"evaluate built-in agents to include in the business solution" and to integrate Copilot capabilities into model- driven experiences. Those objectives support selecting the two agent-based components rather than validation or recommendation-only features.
Study Guide reference/topic: "Design Power Platform solutions - Evaluate built-in agents." AB-410 Study Guide | Microsoft Learn technical reference
NEW QUESTION # 28
A company is designing a model-driven app for customer service representatives.
The app must:
# Organize navigation into logical groupings based on business processes.
# Ensure only required data is included in the app navigation.
You need to configure navigation and table availability.
Which actions should you perform? To answer, move the appropriate actions to the correct requirements. You may use each action once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Logical navigation groupings - Customize the site map; Required tables in navigation - Add tables to app designer
The site map organizes a model-driven app's navigation into areas, groups, and subareas, so customizing it is the action that creates logical business-process groupings. Tables and other pages are exposed through those subareas. To ensure that only required table data is included, the maker adds the selected tables to the app in the app designer and omits unrelated tables. Configuring app settings changes runtime features and behavior but does not define the navigation hierarchy. App properties hold metadata such as name, description, or icon and likewise do not select the operational data components. The final app should be validated for dependencies because adding a table can also require forms, views, charts, and security-role privileges.
Navigation visibility does not itself grant data access; users still need the relevant Dataverse permissions. The Study Guide's model-driven app objectives include "compose a model-driven app" and configure its forms, views, and access. The correct mapping therefore uses the site map for information architecture and the app designer's table selection for component inclusion.
Study Guide reference/topic: "Create model-driven apps - Compose a model-driven app." AB-410 Study Guide | Microsoft Learn technical reference
NEW QUESTION # 29
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result these questions will not appear on the review screen.
A company integrates external systems into Power Automate by using cloud flows.
The company must connect to external services with different characteristics and determine whether a custom connector is required.
You need to evaluate if a custom connector is necessary to meet the requirements.
Solution: A cloud flow must call a REST API by using a one-time HTTP action without reuse across flows.
Does the solution meet the goal?
Answer: A
Explanation:
The requirement does not make a custom connector necessary. A one-time, non-reusable REST request can be implemented with an appropriate HTTP action by supplying the endpoint, method, authentication, headers, query parameters, and request body. The response can then be parsed or referenced in that same flow. A custom connector is most valuable when an API must be exposed as reusable, named operations across several flows or apps, when makers need a shared schema and authentication definition, or when governance requires a managed API abstraction. The scenario explicitly states that reuse is not required, so building and maintaining that abstraction would be unnecessary. The designer must still confirm that the HTTP action supports the service's authentication method, that licensing is available, and that environment data policies allow the endpoint. Those implementation constraints do not change the connector decision given. The Study Guide objective is "evaluate and recommend connectors," which requires distinguishing a direct HTTP call from a reusable custom connector. Since the proposed one-off call can be made natively, the answer is No.
Study Guide reference/topic: "Create cloud flows - Evaluate and recommend connectors." AB-410 Study Guide | Microsoft Learn technical reference
NEW QUESTION # 30
A company uses Microsoft Dataverse to store customer records on the Account table. A business process flow is configured for the table.
The company requires a Power Automate cloud flow that validates and corrects the format of the customer account number. The Power Automate flow must run whenever data in this field changes. You need to recommend a trigger for the cloud flow.
Which trigger should you recommend?
Answer: D
Explanation:
The Microsoft Dataverse trigger "When a row is added, modified or deleted" is the correct trigger because the flow must run automatically whenever the Account Number field changes. The trigger can be configured for the Modified change type, the Account table, and an appropriate scope. Its Select columns or filtering- attributes setting should identify the account-number column so unrelated row updates do not start the validation flow. A trigger condition can further prevent work when the value is blank or already normalized.
"When a row is selected" is an instant, user-initiated trigger and does not run automatically. A business- process-flow step only runs when that step is explicitly invoked. "When an action is performed" responds to a defined Dataverse action rather than a standard column modification. The correction logic should also avoid recursively retriggering itself when it updates the formatted value, for example by comparing the existing and normalized values before writing. The Study Guide explicitly lists "recommend cloud flow triggers." Option D is the only event trigger that directly observes Dataverse row modification and can be narrowed to the required field.
Study Guide reference/topic: "Create cloud flows - Recommend cloud flow triggers." AB-410 Study Guide | Microsoft Learn technical reference
Topic 2, Contoso Ltd.
Background
Contoso Ltd. is a global renewable energy provider that operates wind farms and solar installations. The company is modernizing its maintenance and operations platform. The company plans to implement a Microsoft Power Platform solution for the operations team. The implementation will include Microsoft Dataverse, a model-driven app, and Power Automate cloud flows.
The company is building and testing a new model-driven app named Operations. The solution will support operations managers, regional coordinators, and field technicians. The app must integrate with an external cloud-based system that manages onboarding of field technicians.
Contoso Ltd. plans to improve data quality and enforce consistent business logic across the app and automation processes.
Technical environment
Contoso Ltd. has an Identity and Access Management (IDAM) department that manages security. The company has one Power Platform environment named Production, where all building and configuration take place. Auditing is disabled .
The Production environment has the following security configurations:
# IDAM has a Microsoft Entra security group named Contoso Ltd. QA. This security group will assign all members a Power Apps license.
# IDAM created a Quality Assurance security role that grants read and write access to all custom tables.
# IDAM also created a team named Testers in Dataverse, of a Microsoft Entra group team type. The team is configured for the Contoso Ltd. QA security group. The Testers team is assigned the Quality Assurance security role.
Microsoft 365 environment
All Contoso Ltd. managers are included in a Microsoft 365 group named Managers. The group is NOT enabled for email. The company shares a SharePoint list with a key customer: Alpine Ski House. Alpine Ski House staff members can add new maintenance requests, which are then checked and marked as reviewed by Contoso Ltd.
Current issue:
A new QA tester joins Contoso Ltd. The IDAM department adds the new tester to the Contoso Ltd. QA security group. However , the new tester is not listed in the Testers team as a member.
Other applications:
A separate software-as a-service (SaaS) solution named TechCheck manages technician onboarding .
The TechCheck solution is set up as follows:
# TechCheck assigns a unique number named Ref to all technicians.
# Users cannot make changes to the TechCheck data model.
# Users cannot use the same TechCheck ref on more than one Technician row.
Automation requirements
Contoso plans to use Power Automate to develop a Maintenance Request Approval flow .
The flow must meet the following requirements:
Create a Maintenance Request row in Dataverse when either of the following occurs:
# An item is added to the SharePoint list by the customer with the Priority property set to High.
# Any item is checked and marked as reviewed by a Contoso Ltd. representative.
Seek maintenance request approvals from managers through both email and a Microsoft Teams message after they have been reviewed:
# Requests require approval from all managers.
# If one manager rejects the request, approval must not be granted.
# The result of the approval request must be sent to the initial reviewer in an email.
# The subject line must set the response as either Approve or Reject.
Contoso Ltd. requires the following table logic:
# If a user tries to enter a price greater than the cost on a new Asset row, the row must display an inline error message.
# If a user tries to save changes to a Technician row where the TechCheck ref column is empty, the action must be prevented and a message explaining the action must be displayed.
# Any updates made to Technician profiles in TechCheck must be mirrored in Dataverse by using a custom integration. The developers building the integration require an index for performant searches on the Technician table.
Data model and app design
Contoso Ltd. plans to use Dataverse as its central data platform. Log storage must be minimized.
Tables
The following tables are required for data modeling and the app design:
# Assets: Stores information about solar panels and wind turbines
# Maintenance Requests: Tracks issues and maintenance activities.
The table must include the following columns:
# Request ID (auto-number)
# External Request Code (text)
Assigned
Technician (lookup to Technicians)
Report (lookup to Maintenance Reports)
Technician updated (Yes/No)
Maintenance Reports: Tracks the results of maintenance reports
Technicians: Stores technician assignment data .
The table must include the following columns:
# Full Name (Text)
# Mobile phone number (Text)
# Email (Text)
# Seniority (Choice)
# TechCheck ref (Text)
Data modeling
The data model must provide the following functionality:
Maintenance Requests must:
be uniquely identifiable across systems.
have two inactive statuses, Cancelled and Duplicate.
If a new option is added to an existing set of options, it must be made available automatically for selection on all columns that use the set.
A new column named Priority must be added to multiple tables .
Users must be able to select only one option from the following set per row:
- Low
- Medium
- High
- Critical
Changes to the Technician column on Maintenance Requests must be tracked for compliance purposes. Rows must include the names of previous and current technicians and the time of the change.
Relationship requirements
One asset can be related to many maintenance requests. A maintenance request can have many assets.
A maintenance request can have only zero or one maintenance report.
Only one Technician can be related to a Maintenance Request at a time.
When a Maintenance Request is deleted, any Maintenance Reports associated with it must also be deleted, but this action should be prevented if there is value in the Technician lookup.
When a Maintenance Request is assigned to a different owner, the Maintenance Report associated with it must be reassigned to the new owner as well, but the associated Technician should stay with the current owner.
App design
The Technicians table contains the following public views:
- Senior Technicians
- Junior Technicians
The Senior Technician view must be available through the table list view selector to a set of specific users only.
A tester creates a personal view named Hot Assets on the Assets table. The tester recognizes that the view is useful for the entire testing team. The view must be made accessible to the team.
NEW QUESTION # 31
A developer creates an intelligent document processing solution that extracts invoice numbers, vendor information, and payment totals from scanned PDF files. The documents have different layouts depending on the supplier. The solution should minimize manual model training while supporting structured extraction. Which service should be selected?
Answer: D
Explanation:
Azure AI Document Intelligence is specifically designed for extracting structured information from documents with varying layouts. It provides prebuilt and custom models for invoices, receipts, and forms. OCR only extracts text without understanding document structure. Azure AI Search and embeddings improve retrieval scenarios but do not directly perform document field extraction.
NEW QUESTION # 32
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