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| Certification Vendor: | American Hospital Association Certification Center (AHA-CC) / ASHRM |
|---|---|
| Exam Name: | CPHRM Certification Examination |
| Exam Number: | CPHRM |
| Exam Duration: | 180 minutes |
| Passing Score: | Scaled score 500 (scale 200–800) |
| Certificate Validity Period: | 3 years |
| Available Languages: | English |
| Exam Format: | Computer-based testing, Multiple-choice |
| Real Exam Qty: | 175 multiple-choice (150 scored + 25 unscored pretest) |
| Exam Price: | $275–$400 USD (varies by membership status and region) |
| Recommended Training: | ASHRM CPHRM Exam Preparation Course AHA Certification Preparation Resources |
| Exam Registration: | AHA Certification Center CPHRM Registration PSI Online Exam Scheduling |
| Sample Questions: | ASHRM CPHRM Sample Questions |
| Exam Way: | Computer-based testing delivered at PSI testing centers or online proctored format (depending on region) |
| Pre Condition: | Recommended: at least 3 years of experience in healthcare risk management or related healthcare field |
| Official Syllabus URL: | https://www.aha.org/certification-center/cphrm |
社会と経済の発展につれて、多くの人はIT技術を勉強します。なぜならば、IT職員にとって、ASHRMのCPHRM資格証明書があるのは肝心な指標であると言えます。自分の能力を証明するために、CPHRM試験に合格するのは不可欠なことです。弊社のCPHRM真題を入手して、試験に合格する可能性が大きくなります。
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質問 # 36
When an FDA inspector comes to a facility, the risk manager should:
正解：C
解説：
Regulatory inspections must be handled professionally with controlled communication and documentation practices. Verifying credentials ensures the inspection is legitimate. Accompanying the inspector supports accurate information exchange, maintains chain-of-custody for requested materials, and helps ensure staff do not speculate or provide inconsistent answers. Risk management objectives include ensuring compliance, protecting patient safety, reducing regulatory penalties, and documenting interactions for follow-up. Facilities should have an inspection readiness plan: designated escorts, document control, subject matter expert availability, and a process to log requests and responses. This approach reduces operational disruption, supports transparency, and demonstrates a mature compliance culture.
質問 # 37
The risk manager is called by an administrator and told that a member of the pharmacy staff was arrested last night for illegal distribution of controlled substances. Which of the following recommendations should the risk manager make to administration?
* Verify the pre-employment background check.
* Inventory controlled drug stock.
* Interview other pharmacy staff.
* Notify the National Practitioner Data Bank.
正解：A
解説：
According to Health Care Risk Management standards supported by ASHRM and the American Hospital Association Certification Center, when a pharmacy staff member is arrested for illegal distribution of controlled substances, the organization must focus on immediate operational and patient safety concerns.
Verifying the pre-employment background check ensures compliance with hiring policies and identifies whether due diligence was properly conducted.
An immediate inventory of controlled drug stock is essential to detect diversion, identify discrepancies, and comply with DEA requirements for controlled substance accountability. Prompt reconciliation of medication records protects patient safety and mitigates regulatory exposure.
Interviewing other pharmacy staff supports investigation of potential diversion patterns, internal control weaknesses, and workflow vulnerabilities. This step aligns with system-based risk management and prevention of further loss.
Notification to the National Practitioner Data Bank is not automatically required based solely on an arrest.
NPDB reporting typically involves certain professional review actions, licensure restrictions, or clinical privilege actions, not merely criminal charges unless formal disciplinary action occurs.
Health Care Operations objectives emphasize safeguarding controlled substances, regulatory compliance, and internal investigation. Therefore, verifying background checks, inventorying stock, and interviewing staff are appropriate recommendations.
質問 # 38
An original contract could contain:
正解：C
解説：
Healthcare contracting is a risk control tool. Core terms include effective date, scope, responsibilities, performance standards, indemnification, andinsurance requirements(limits, additional insured, notice of cancellation). Clear terms reduce disputes, clarify liability allocation, and strengthen compliance (HIPAA BAAs, data security, subcontractor controls). Risk management objectives focus on preventing uninsured exposures and ensuring vendors meet safety, credentialing, and regulatory requirements-especially for clinical services, technology, and facility operations.
質問 # 39
Which of the following analyses is required as part of the sentinel event process of The Joint Commission?
正解：B
解説：
According to Health Care Risk Management standards supported by ASHRM and the American Hospital Association Certification Center, The Joint Commission's sentinel event process requires completion of a thorough root cause analysis and development of a corrective action plan. While various analytical tools such as fishbone diagrams, flowcharts, or Pareto charts may be used to assist in identifying contributing factors, these specific tools are not mandated.
The essential required component is a written action plan that identifies specific improvement steps, assigns responsibility, and includes measurable outcomes and timelines for implementation. The action plan must address root causes and system vulnerabilities, not merely individual performance issues. It should demonstrate how corrective actions will reduce the likelihood of recurrence and include monitoring mechanisms to evaluate effectiveness.
Fishbone diagrams and Pareto charts are optional tools used during analysis but are not explicitly required elements. Similarly, departmental flowcharts may support understanding of processes but are not mandated by The Joint Commission.
Clinical and patient safety objectives emphasize systematic investigation, leadership oversight, and documented improvement efforts following sentinel events. Therefore, a detailed action plan with implementation dates is the required analysis component within the sentinel event process.
質問 # 40
In enterprise risk management, which of the following are external factors that may affect risk?
正解：B
解説：
According to Health Care Risk Management standards supported by ASHRM and enterprise risk management ERM principles, external factors include conditions outside the direct control of the organization that influence strategic, operational, financial, and regulatory risk exposures.
A physician shortage is an external workforce market condition that can affect staffing stability, access to care, and malpractice exposure. New regulations are also external factors, as legislative or regulatory changes may alter compliance requirements, reimbursement structures, or reporting obligations. Similarly, soft insurance market trends reflect external economic and underwriting environments that influence premium pricing, availability of coverage, and risk financing strategy.
Resolution of claims, however, is generally an internal operational or claims management outcome. While influenced by external legal environments, the resolution process itself is primarily part of internal risk management and litigation strategy rather than a broad external environmental factor.
ERM objectives emphasize analysis of external environmental drivers, including regulatory, workforce, economic, and market conditions. Therefore, physician shortages, new regulations, and soft insurance market trends are external factors affecting risk, while resolution of claims is not primarily classified as external.
質問 # 41
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