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| Section | Objectives |
|---|---|
| Topic 1: Delivering on Time – Timeboxing and Prioritisation | - Apply timeboxing techniques in a given scenario - Apply MoSCoW prioritisation to manage requirements and ensure on-time delivery |
| Topic 2: Lifecycle and Products | - Understand and apply the AgilePM lifecycle phases to a project scenario
|
| Topic 3: Requirements and User Stories | - Define and refine requirements using AgilePM techniques
|
| Topic 4: Project Planning and Control | - Apply AgilePM planning principles and control mechanisms in a given scenario
|
| Topic 5: Roles and Responsibilities | - Apply the AgilePM roles and responsibilities in a project situation
|
| Topic 6: People, Teams and Interactions | - Identify the people-related factors for successful Agile projects
|
| Topic 7: Preparation and Techniques | - Identify and apply appropriate AgilePM techniques for a given scenario
|
| Topic 8: Agile Project Management – Fundamentals and Principles | - Apply the underpinning philosophy and principles of AgilePM in a project situation - Distinguish between the AgilePM lifecycle and a traditional project lifecycle |
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질문 # 162
Using the Project Scenario answer the following question about the technical quality of the solution to be delivered. An assessment of the maintenance requirement for the new reservation system was made during Feasibility.
Column 1 describes a list of different types of hotel reservation systems considered. Column 2 lists the three DSDM maintainability objectives. For each description in Column 1, select from Column 2 the maintainability objective it would support.
Each selection from Column 2 can be used once, more than once or not at all.
Column 1:
1. Off-the-shelf software with ready-to-use templates that will need to be customised to fully meet Hoy Hall requirements, after deployment.
2. Developing a fully functioning in-house system, developed and hosted by Architecture Angels IT Operations team.
3. All-in-one web-based reservation and accommodation management system built to Hoy Hall ' s specification.
4. All bookings for Hoy Hall to be scheduled by one of the other two hotels within the group, until a suitable system can be implemented at the site.
5. A spreadsheet is used to capture customer details manually. Data will then be exported into a fully functional system at a later date.
Column 2
* Maintainability is a required attribute of the initial delivered solution
* Deliver first, re-engineer later
* Short-term, tactical solution
정답：
설명：
Explanation:
For each of the descriptions in Column 1, the maintainability objective from Column 2 that each would support is as follows:
* Off-the-shelf software with ready-to-use templates that will need to be customised to fully meet Hoy Hall requirements, after deployment.
* A. Maintainability is a required attribute of the initial delivered solution
* Rationale: Customizing off-the-shelf software indicates a need for the solution to be maintainable from the onset to allow for these adjustments.
* Developing a fully functioning in-house system, developed and hosted by Architecture Angels IT Operations team.
* A. Maintainability is a required attribute of the initial delivered solution
* Rationale: In-house developed systems need to be maintainable to facilitate future changes and enhancements by the team that created them.
* All-in-one web-based reservation and accommodation management system built to Hoy Hall ' s specification.
* A. Maintainability is a required attribute of the initial delivered solution
* Rationale: A system built to specific requirements will require the ability to maintain and adjust the system as needs evolve, making maintainability a key initial attribute.
* All bookings for Hoy Hall to be scheduled by one of the other two hotels within the group, until a suitable system can be implemented at the site.
* C. Short-term, tactical solution
* Rationale: This is clearly a temporary measure until a proper system is in place, indicative of a tactical solution to address immediate needs.
* A spreadsheet is used to capture customer details manually. Data will then be exported into a fully functional system at a later date.
* C. Short-term, tactical solution
* Rationale: Using a spreadsheet is a stop-gap solution to manage information in the short term, emphasizing the tactical nature rather than long-term maintainability.
Option B is not selected for any of the descriptions as none of them imply an approach of delivering first with the intention to re-engineer later. They all suggest a need for immediate maintainability or a short-term fix, not a re-engineering approach.
질문 # 163
The change management team is creating the change analytics strategy for the change programme.
Below is an extract of recipients, measures and source data that have been proposed.
Answer the following question about the sources of conflict in change
situations.
Column 1 is a list of statements about sources of conflict in change situations.
Column 2 contains the names of the eight sources of conflict identified by Art Bell and Brett Hart. For each statement in Column 1, select from Column 2 the source of conflict to which it MOST relates. Each selection from Column 2 can be used once, more than once or not at all.
정답：
설명：
Explanation:
In the UniCo case, the organization is undergoing significant changes that involve integrating the Selco team, revising internal processes, and preparing staff for a shift to mobile applications. Sources of conflict during such organizational change include misunderstandings, role ambiguity, and resistance to changes in work styles or policies.
Revised Answers (aligned with the UniCo case):
1. Instructions are understood by different people in different ways, influenced by their unique personal background.
C: Perceptions
In the UniCo scenario, perceptions are a key source of conflict, especially between the long-standing UniCo staff and the Selco team. For example, different views on the importance of the rebranding efforts reflect how unique personal backgrounds influence perceptions.
2. The revision of internal processes or systems has caused a lack of clarity on the responsibilities for certain tasks, resulting in activities being overlooked or duplicated.
F: Roles
This aligns with the UniCo case where process revisions are required to integrate Selco staff and adjust to the new business focus. A lack of clarity in responsibilities-like how teams should collaborate on mobile applications-creates role-based conflict.
3. Instructions on the project are given by different people using different levels of planning, formality, and decision-making approaches.
B: Styles
In the UniCo scenario, the cultural differences between the dynamic, fast-paced Selco team and the more structured UniCo team highlight conflicting work styles, which may result in tension during decision-making and task execution.
4. The parties involved are continually making amendments and extensions to delivery deadlines to accommodate the changing environment.
H: Unpredictable policies
In UniCo, the organizational changes, such as the relocation of the Selco staff and the integration of operational processes, require frequent adjustments. This creates uncertainty and frustration, which are classic symptoms of conflict due to unpredictable policies.
질문 # 164
Which statement should be recorded under the Lessons from previous change initiatives heading?
정답：A
설명：
Comprehensive and Detailed Step-by-Step Explanation:
The question focuses on identifying a statement that qualifies as a lesson from previous change initiatives. Let's analyze each option against this requirement:
1. What defines a "Lesson from Previous Change Initiatives"?
* In Agile and change management contexts, "lessons learned" are insights gained from earlier initiatives, particularly about what worked well and what could be improved.
* These lessons typically highlight practices or strategies that were successful or problematic in past efforts, serving as guidelines for current and future initiatives.
2. Option Analysis:
* Option A: UniCo has always been seen in the marketplace as being traditional and cautious.
* This statement is a general observation about UniCo's market reputation, not a lesson from a specific change initiative. It does not reflect a strategy or practice learned from past experiences.
* Eliminate.
* Option B: UniCo has always successfully used customer journey mapping for educating staff in customer needs.
* This statement references a specific practice (customer journey mapping) that UniCo has successfully employed in previous initiatives to address customer needs. It aligns with the concept of a lesson learned.
* Correct Answer.
* Option C: A new software development platform is needed to integrate the new services into operational processes.
* This is a current requirement or task for the ongoing initiative, not a reflection of past experiences. It does not fit under the "lessons learned" heading.
* Eliminate.
* Option D: The renewal of the lease for the office housing Selco staff is due in fifteen months' time.
* This is a logistical fact about the current situation, unrelated to any lessons from previous change efforts. It does not provide guidance or insights for future actions.
* Eliminate.
3. Relevance in UniCo's Scenario:
* UniCo is undergoing significant organizational change, including integrating Selco and rebranding. Learning from previous successful practices, such as customer journey mapping, can help address challenges like resistance to change and understanding customer needs in the new context.
* Capturing and applying this lesson ensures continuity and builds on proven methods.
4. Agile Practitioner Documentation References:
* Lessons Learned Practices: Agile emphasizes continuous improvement through retrospectives and learning from past efforts to refine processes and strategies.
* Stakeholder Management: Customer journey mapping is an established tool in Agile practices for improving customer focus and aligning team efforts with stakeholder needs.
질문 # 165
(During the Foundations phase, Brinda Vyas organized a workshop that Hira facilitated. It was attended by Sukra Aroon, Mira, Lee Tan, and Developers from the two Delivery Teams. The goal was to define and align on what would be available for guests at the end of Project Increment 4.
Considering the workshop attendees, which of the following observations aligns with AgilePM?)
정답：G
설명：
The correct answer is E .
This option best aligns with AgilePM because the Foundations phase is specifically intended to build a shared understanding of the project's vision, scope, priorities, feasibility, and approach before detailed delivery progresses. AgilePM strongly encourages early collaboration among key business, technical, and delivery stakeholders so that everyone understands what the project is trying to achieve and what success looks like.
In this scenario, the workshop's purpose was to define and align on what would be available for guests at the end of Project Increment 4 . That is exactly the kind of outcome AgilePM supports through collaborative workshops in Foundations. Co-creating the vision is appropriate because it helps ensure:
* the business vision is understood consistently,
* delivery expectations are realistic,
* technical feasibility is considered early,
* stakeholder perspectives are incorporated,
* and the teams gain commitment to shared goals.
Why E is correct:
AgilePM places high value on:
* active business involvement ,
* facilitated workshops ,
* collaboration between business and technical roles ,
* and shared ownership of understanding , even when accountability for the vision sits with specific business roles.
Brinda, as the Business Visionary , is responsible for setting and safeguarding the vision. But AgilePM does not mean she should define everything in isolation. Instead, the vision should be socialized, explored, clarified, and aligned collaboratively so the wider team understands how to translate it into delivery.
This is particularly important here because the Eco-spa initiative spans:
* infrastructure,
* guest operations,
* wellness experiences,
* sustainability,
* local traditions,
* and service delivery.
A workshop involving business and delivery roles is therefore fully in line with AgilePM.
Why the other options are incorrect:
A). Mira Bachar ' s attendance was valid, because the Product Owner ensures Delivery Teams deliver value and stay on schedule.
This is not the best answer. Mira's attendance was indeed valid, but the explanation is weak because "staying on schedule" is not the core reason. Her primary contribution is around value, priorities, and business alignment, not schedule control. Also, option E is broader and more fundamentally aligned with AgilePM principles.
B). Mira Bachar ' s attendance was valid, because the Product Owner resolves technical and design conflicts.
Incorrect. Technical and design conflicts are not primarily the Product Owner's responsibility. Those matters are more aligned to the Solution Architect and technical contributors.
C). Sukra Aroon ' s attendance was unnecessary, because the Solution Architect is only needed during development.
Incorrect. The Solution Architect is highly relevant during Foundations. Early architectural and feasibility input is essential to avoid unrealistic assumptions and later rework.
D). Sukra Aroon ' s attendance was unnecessary, because technical discussions should be separate from solution planning to avoid overcomplicating.
Incorrect. AgilePM supports integrating technical insight into early planning and vision alignment, not separating it away. Business and technical collaboration is a core strength of the method.
F). Co-creating the vision was necessary, because AgilePM requires full solution design in Foundations.
Incorrect. AgilePM does not require full solution design in Foundations. Foundations is about establishing enough understanding and structure to proceed sensibly, not completing exhaustive design upfront. AgilePM favors evolving detail progressively.
G). Hira should NOT have facilitated, because Brinda Vyas should lead all project vision discussions.
Incorrect. While Brinda owns the business vision, Hira as Project Manager can absolutely facilitate workshops to help stakeholders collaborate effectively. Facilitation is a strong AgilePM behavior for a Project Manager.
H). Hira should NOT have facilitated, because a Project Manager only schedules and tracks progress.
Incorrect. This is contrary to AgilePM. A Project Manager in AgilePM does much more than scheduling and tracking. The role includes coordination, stakeholder engagement, governance support, facilitation, and helping maintain alignment across the project.
AgilePM perspective:
AgilePM encourages using workshops in Foundations because they:
* accelerate shared understanding,
* expose assumptions and risks early,
* promote stakeholder buy-in,
* support realistic scoping,
* and connect business goals to delivery capability.
So the most AgilePM-aligned observation is not about excluding certain attendees or narrowing role boundaries too strictly. It is that co-creating the vision through early collaboration is appropriate and valuable .
Therefore, the correct answer is E .
질문 # 166
The Marketing Director has insisted that detailed requirements for the new coffee bar insurance web pages should be clearly defined in the early phases of the project.
What action should the Project Manager take?
정답：A
질문 # 167
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