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| Certification Vendor: | ASQ (American Society for Quality) |
|---|---|
| Exam Name: | Certified Six Sigma Black Belt Examination |
| Exam Number: | CSSBB |
| Real Exam Qty: | 150 - 165 |
| Exam Price: | $585 (non-member), $485 (member), $385 (retake) |
| Exam Format: | Open-book exam, Computer-based or Paper-based, Multiple-choice questions |
| Available Languages: | English, Mandarin |
| Certificate Validity Period: | 3 years |
| Related Certifications: | Certified Six Sigma Master Black Belt Certified Six Sigma Green Belt |
| Passing Score: | 550 / 750 |
| Exam Duration: | 240 - 258 |
| Recommended Training: | ASQ Certified Six Sigma Black Belt Preparation Course |
| Exam Registration: | ASQ Official Registration |
| Sample Questions: | ASQ CSSBB Sample Questions |
| Exam Way: | Computer-based (online remote proctored or test center) / Paper-based (selected locations) |
| Pre Condition: | 3 years of full-time work experience in one or more CSSBB BoK areas + 1 completed project (with affidavit) OR 2 completed projects (with affidavits); no education waiver |
| Official Syllabus URL: | https://www.asq.org/cert/six-sigma-black-belt |
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問題 #87
What is the primary function of process control charts?
答案:C
解題說明:
The correct answer is B. Identifying possible problems or unusual incidents in a process . The CSSBB source states that control charts are the most powerful tools to analyze variation in most processes and that a process in statistical control is predictable because points do not exceed the control limits. The practical purpose of the chart is to highlight signals of special or assignable causes , which represent unusual conditions or potential problems requiring investigation.
Control charts are not primarily used to verify that capability is above target; capability analysis is a separate concept. They also do not maintain a relationship between control limits and specification limits, since CSSBB materials explicitly distinguish control limits from specification limits. Control charts may help estimate whether the process mean is stable, but that is not their main function. Their primary value is detecting when the process behavior changes in a meaningful way, so corrective action can be taken before more defects occur. Therefore, the best verified CSSBB answer is B , because control charts are fundamentally designed to identify possible problems or unusual process incidents.
問題 #88
A Belt is analyzing data and upon creation of the graphical analysis sees multiple modes. One of the primary reasons this could occur is because the process has experienced a
____________________.
答案:D
問題 #89
When a Six Sigma project sponsor uses a gate review checklist during the Control Phase, which of the following pairs of items should be on the checklist?
答案:D
解題說明:
In the Control Phase, the purpose of a gate review is to verify that the project gains can be sustained after closure. CSSBB materials emphasize that control activities must demonstrate compliance and control before the project is closed, and that the control plan should remain a living document so the benefits of the project are fully realized. They also identify sustainment elements such as documentation, ongoing evaluation, training deployment, and lessons learned. That makes "documentation and measures prepared for sustainability" the best choice for a sponsor's Control Phase checklist. By this point in DMAIC, the project should already have completed root cause work and solution development, so options involving pilot testing, root cause analysis, or process mapping are more characteristic of earlier phases. In contrast, the sponsor at Control is looking for evidence that ownership has been transferred, documentation is complete, key performance measures are in place, and sustainment mechanisms will prevent regression. Therefore, the correct answer is the pair focused on documentation and measures for sustainability, because that directly reflects the objectives of Control Phase closure and long-term benefit preservation.
問題 #90
Which of the following tools should be used to identify the source of a performance gap?
答案:A
解題說明:
The correct answer is B. Cause and effect diagram . In the CSSBB body of knowledge, gap analysis identifies the difference between current and desired performance, but a team then needs a root-cause tool to determine why that gap exists. The cause and effect diagram , also called a fishbone or Ishikawa diagram, is specifically used to organize and explore potential causes of a problem so the team can identify likely source factors for further verification. The CSSBB material explains that teams brainstorm categories and possible causes in order to investigate root causes systematically. This makes it the most appropriate tool for identifying the source of a performance gap.
The other tools serve different purposes. A matrix diagram shows relationships among sets of items. An activity network diagram is used for scheduling and sequencing project activities. An affinity diagram groups ideas into natural clusters after brainstorming. None of those is primarily intended to identify root causes behind a gap in performance. Since the question asks for the tool to identify the source of the gap, the best CSSBB answer is the cause and effect diagram , which is designed for structured root-cause analysis.
問題 #91
The distance between the Mean of a data set and the Point of Inflection on a Normal curve is called the _______________.
答案:B
問題 #92
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CSSBB考試心得: https://www.kaoguti.com/CSSBB_exam-pdf.html
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