NP-Con-101日本語版と英語版、NP-Con-101試験過去問

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Salesforce NP-Con-101 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Solution Design and Implementation	20%	- NPSP Best Practices - Data Migration Strategies - Customization vs Configuration Decisions - Integration with External Systems - Requirements Gathering - User Adoption and Training Planning
Topic 2: Analytics and Reporting	15%	- Reports and Dashboards for Nonprofits - Nonprofit Reporting Templates - Success Metrics Definition - Rollup Summary Fields - Custom Report Types
Topic 3: Donations and Fundraising Management	20%	- Donations Batch Processing - Payment Methods and Processing - Opportunity and GAU Configuration - Donation Management - Recurring Donations (Recurring GAU) - Grant Management
Topic 4: Constituent Management	20%	- Segmentations and Campaigns - Contact and Organization Records - Household Management - Relationships and Groupings - Affiliations and Memberships
Topic 5: NPSP Configuration and Development	25%	- Affiliations Configuration - Contacts and Households - Relationships Management - Data Model Design for Nonprofits - NPSP Settings and Preferences - Account Model Configuration

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NP-Con-101試験過去問 & NP-Con-101日本語版問題集

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Salesforce Certified Nonprofit Success Pack Consultant 認定 NP-Con-101 試験問題 (Q265-Q270):

質問 # 265
The Development Director at a nonprofit needs to track grant lifecycles using the NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments towards the total.
How can this be accomplished with NPSP using Account records for the grant making institution?

A. Create Recurring Donations with Opportunities to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
B. Create Opportunities with Payments to represent payments, Activities to represent applications, reporting deadlines, and action assignments to their staff.
C. Create Opportunities with Payments to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
D. Create Opportunities with Deliverables to represent payments, applications, reporting deadlines, and action assignments to their staff.

正解：C

解説：
To track grant lifecycles using the Nonprofit Success Pack (NPSP), you can utilize a combination of Opportunities, Payments, Deliverables, and Activities. Here's how you can set this up:
Opportunities for Grants:
Create an Opportunity record for each grant.
Use custom fields or record types to distinguish grants from other types of Opportunities.
Payments:
Use the Payments object to track actual disbursements for each grant.
Associate Payments with the corresponding Opportunity.
Deliverables for Applications and Deadlines:
Create Deliverables (a custom object or use Tasks/Activities) to track grant applications and reporting deadlines.
Link Deliverables to the Opportunity record.
Activities for Action Assignments:
Use Tasks or Events to assign actions to staff members.
These activities can be associated with the Opportunity to keep everything organized.
By using these elements, you can have a comprehensive view of each grant's lifecycle, from application to final reporting, including all associated payments and staff actions.
"Grant Management in Salesforce" from Salesforce Help: Grant Management
"Using NPSP for Grant Management" from Salesforce.org: Grant Management with NPSP

質問 # 266
A volunteer with a nonprofit works at Universal Containers. The volunteer is recorded in Salesforce as part of the Household's account record, but Universal Containers needs to be entered into the Salesforce system.
How should a consultant track the volunteer's relationship with Universal Containers?

A. Create a Lead for the volunteer at Universal Containers and create a Relationship record between the volunteer Lead and the volunteer Contact.
B. Create a Lead for the volunteer at Universal Containers and create an Affiliation record between the volunteer Lead and Universal Containers.
C. Create a Universal Containers Organization Account and create an Affiliation record between the volunteer and Universal Containers.
D. Create a Universal Containers Organization Account and create a Relationship record between the volunteer and Universal Containers.

正解：C

解説：
To track the volunteer's relationship with Universal Containers, the consultant should create an Affiliation record. Here's why:
Affiliation Record:
In NPSP, Affiliation records are used to track the relationship between Contacts (individuals) and Accounts (organizations).
Creating an Affiliation record between the volunteer (who is a Contact) and Universal Containers (an Organization Account) effectively captures the volunteer's association with the company.
This method aligns with NPSP best practices for managing relationships and affiliations within the nonprofit's Salesforce instance.
Salesforce Nonprofit Success Pack Documentation on Affiliations
Salesforce NPSP Account and Contact Management Guide

質問 # 267
A nonprofit customer wants to have the status for a Campaign Member on a fundraising campaign automatically update when a donation is received from that Contact.
What should the consultant recommend?

A. Use Process Builder to update the Contact's campaign member record.
B. Create a workflow rule that updates the Campaign Status when an Opportunity is created.
C. Enable Automatic Campaign Member Management in NPSP settings.
D. Create an Apex Trigger to update the Contact's Campaign record.

正解：C

解説：
To ensure that the status for a Campaign Member on a fundraising campaign is automatically updated when a donation is received from that Contact, the Automatic Campaign Member Management feature in NPSP can be used. Here's how to enable and configure it:
Navigate to NPSP Settings:
Go to Setup.
In the Quick Find box, type "NPSP Settings" and select it.
Enable Automatic Campaign Member Management:
In the NPSP Settings, navigate to "Donations".
Find the "Automatic Campaign Member Management" section.
Enable this feature by checking the corresponding box.
Configure the Settings:
Define the criteria for when and how Campaign Member statuses should be updated. For example, you can specify that the status should change to "Responded" when a donation is received.
Save Settings:
Save the changes to activate the automatic updates.
This setup ensures that Campaign Member statuses are updated automatically based on the criteria defined, reducing manual effort and improving accuracy.
"Automatic Campaign Member Management" from Salesforce Help: Automatic Campaign Member Management
"NPSP Settings Overview" from Salesforce.org: NPSP Settings

質問 # 268
The vice president of development of a nonprofit organization wants to be able to review giving in the pipeline at a high level, and track the organization's process towards finding new potential donors. The VP also wants to track program metrics as compared to donor histories. What should the consultant advise?

A. Packaged NPSP dashboards cannot be edited. Recreate the NPSP Development Forecasting dashboard components. Add additional components to track program data.
B. Review the reports on the NPSP Fundraising Reports folder. Create additional reports to track program data. Schedule each report to be sent to the vice president every morning.
C. Review the components that are already on the NPSP Development Forecasting dashboard. Create additional reports and edit the dashboard to add components to track the program data.
D. Packaged NPSP reports cannot be edited. Recreate all the reports found on the NPSP Development Forecasting dashboard to edit appropriately. Add additional reports to track program data.

正解：C

解説：
To address the VP of development's needs:
Review Existing Dashboard: Start by reviewing the existing components on the NPSP Development Forecasting dashboard. This provides a high-level view of the current giving pipeline.
Create Additional Reports: Develop new reports to track program metrics and compare them to donor histories. These new reports should capture the necessary program data.
Edit Dashboard: Modify the existing dashboard to include the new components that reflect the additional program data and metrics.
This approach leverages the existing infrastructure and enhances it to meet the organization's specific needs.
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Customizing Dashboards in NPSP

質問 # 269
A nonprofit uses Volunteers for Salesforce. The nonprofit has volunteers who work the same schedule every week. The volunteer manager wants to avoid asking these ongoing volunteers to sign up for the same shift every time.
How should the consultant configure Salesforce to meet the requirement?

A. Use the Job Recurrence Schedule functionality In Volunteers for Salesforce to create the volunteers' schedules.
B. Use the Volunteer Recurrence Schedules in Volunteers for Salesforce to create the volunteers' schedules.
C. Enter all volunteer IDs and schedules on a spreadsheet and use an ETL tool to create volunteer hours records In Volunteers for Salesforce.
D. Install a grid app from the AppExchange to mass enter volunteer hours based on each volunteer's schedule.

正解：B

解説：
To configure Salesforce to handle recurring volunteer schedules, the Volunteer Recurrence Schedules feature in Volunteers for Salesforce (V4S) is the ideal solution. Here's a step-by-step guide:
Install Volunteers for Salesforce: If not already installed, you need to install the Volunteers for Salesforce package from the Salesforce AppExchange.
Navigate to Volunteer Jobs: Go to the Volunteers tab and create or select a Volunteer Job that requires a recurring schedule.
Set Up Volunteer Recurrence Schedules:
In the Volunteer Job record, find the "Recurrence Schedules" related list.
Click "New Volunteer Recurrence Schedule."
Define the recurrence pattern, such as weekly, and specify the start and end times for the volunteer shifts.
Assign Volunteers to Recurrence Schedules:
Once the recurrence schedule is created, assign volunteers to this schedule.
Volunteers assigned to a recurrence schedule will automatically be registered for the specified shifts without the need to sign up repeatedly.
Review and Manage:
Periodically review the schedules to ensure they align with any changes in volunteer availability or job requirements.
By using Volunteer Recurrence Schedules, the nonprofit can efficiently manage volunteers who work on a regular basis without needing them to sign up for each shift manually. This feature ensures that the volunteer management process is streamlined and volunteers have a consistent schedule.
Salesforce Volunteers for Salesforce Documentation: This official documentation provides detailed instructions on setting up and managing volunteer schedules. Salesforce V4S Documentation.

質問 # 270
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